Get a blue screen when loging to AOL. How can I fix?

Original title:

Get a blue screen when loging to AOL. How can I fix?

blue screen when I try to open aol why is what is happening, that it only happens when I try to open aol

Internet explore is fine

Hello

1. did you of recent changes to the system before the show?

2. do you get an error message?

3. do you have security software installed on your system?

Method 1:

Follow the link below, start in safe mode with network and check if the problem persists.

Startup options (including safe mode)

http://Windows.Microsoft.com/en-us/Windows7/advanced-startup-options-including-safe-mode

If the issue is fixed in SafeMode with networking, I suggest you perform a clean boot and check if it helps.

Method 2: Perform a clean boot.

To perform a clean boot and see if the problem still occurs, follow the steps in the below link.

http://support.Microsoft.com/kb/929135

Note: Once you are done with the boot, follow step 7 in the link to your computer in normal mode.

Method 3:

Follow the link below, check if it helps.

http://Windows.Microsoft.com/en-us/Windows7/resolving-stop-blue-screen-errors-in-Windows-7   (Applies to Windows Vista)

In addition, check out the link below and check if it helps.

http://help.AOL.com/help/microsites/microsite.do?cmd=displayKC&docType=kc&externalId=223529

Let us know if it helps.

Tags: Windows

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