Get the blue screen when you select last good known Configuration

Original title: screen dlue

blue screen won't go away after I selected start in the last known good configuration

We need the DMP file because it contains the single record of the sequence of events that led to the accident, what drivers have been loaded, and what has been loaded.

Pouvez be able to get the DMP without crashing files by booting in SafeMode (F8) with option.* *.

If you are overclocking stop.  (chances are that if you are unsure if you are, you are not)

To allow us to help you with symptoms BSOD on your computer, download the contents of your folder "\Windows\Minidump".

The procedure:

* Copy the contents of \Windows\Minidump to another location (temporary) somewhere on your machine.
* Zip up the copy.
* Join ZIP archive to your message by using the button (attachments) "trombone".
* Please download to a service like Skydrive or "Rapidshare" to share files and put a link to them in your answer.

To ensure the minidumps are enabled:

* Click Start, in the search box, type: sysdm.cpl, press ENTER.
* On the Advanced tab, click Startup and recovery... Settings button.
* Make sure that automatically restart is unchecked.
* Under the writing debugging information header, select image partial memory (256 KB) in the list box drop-down (varies from 256kb).
* Ensure to that small Dump Directory is listed as % systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.

Please also run MSinfo32 and download the output as well.

To run MSinfo32 please go to start > run > MSinfo32
Go to 'file', 'save' and download the PDF is saved with the DMP
(Instructions for XP, Vista, Win 7, Win 8)

Tags: Windows

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