Get a genuine windows OS

After you have saved my laptop toshiba and microsoft, i've Bee this message that I do not use a real OS from windows. I also noticed that I was not able to install updates to all software from microsoft on my computer satellite phone. When I copy the text/image from the internet on any microsoft office, it doen't stick as the package always respond when I paste. I think that all this is because of the message «get a real winodw»

I hope to get help on this as soon as possible, thank you.

Hello
Have you activated Windows? Type activation in Help and follow the instructions.
In addition, probably problem could also be
Windows Genuine Advantage Validation Tool (KB892130)
Best solution would be to re - install all...

Lou

Tags: Toshiba

Similar Questions

  • SSD upgrade and now get "non-genuine windows" message at the bottom on the right.

    I had Win7 successfully running for a month and chose to upgrade my SSD to a more capacious.  Use of Norton Ghost, I copied (cloned) system on the new drive.  After off, reset the player to the new SSD in BIOS and reboot, all I get is a clear blue screen with the «...» Windows is not genuine"message in the lower right corner of the screen.  I stopped, restarted and reset the original boot drive in BIOS, and now the drive gives me the same message.  So I have no Win7 working more.  Thank God I still have my old XP running.

    Any ideas or advice?

    I've erased successfully to the top of my problem using the system restore.  I discovered an image file system intact and recent on my network which I copied on a USB key and the following restoration that everything is now works as before, and Windows is once more authentic.

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  • 'This computer is not running Genuine Windows' notification continues after activation

    A few months ago, my PC Windows 7 Professional has started raising the notification "this computer is not running Genuine Windows" with the option "pay online now.
    This Genuine Windows warning message a couple of times a day.
    I have this PC for 4 years with no problems.
    In Control Panel > system, Windows has shown as active.
    I also noticed that Windows Update has stopped working.

    In my research, I found suggestions about updating the Intel RAID controller drivers, what I did and it fixed the problem Windows Update.
    Genuine Windows warning messages continued.

    I was unable to find my original product key Windows sticker/disc for the game at the Windows on the PC product key.
    This pop-up became really annoying, I decided to buy a new key using the button «Solve online now»
    I placed an order for "product name:" GGOK - Win7 Professional English "and activated Windows with the new product key."

    I always get the Genuine Windows warning message popping up every day.

    So my question is, how do we stop this message all the time to appear on a Genuine Windows active?

    Here are the results of the execution of MCADiag after activation.

    Diagnostic report (1.9.0027.0):
    -----------------------------------------
    Validation of Windows data-->

    Validation code: 0
    Code of Validation caching online: 0x0
    Windows product key: *-* - GFKQ6 - QT6K9-X4B89
    The Windows Product Key hash: 4Ny0C8YU9gc5sxR + prlXaLwfWrs =
    Windows product ID: 00371-851-1339964-85391
    Windows product ID type: 5
    Windows license type: retail
    The Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {162225B6-2067-4FDA-99BC-58C1D4E0A765} (1)
    Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Product name: Windows 7 Professional
    Architecture: 0 x 00000009
    Build lab: 7601.win7sp1_gdr.130828 - 1532
    TTS error:
    Validation of diagnosis:
    Resolution state: n/a

    Given Vista WgaER-->
    ThreatID (s): n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002

    Windows XP Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    File: No.
    Version: N/a, hr = 0 x 80070002
    WgaTray.exe signed by: n/a, hr = 0 x 80070002
    WgaLogon.dll signed by: n/a, hr = 0 x 80070002

    OGA Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002
    OGAExec.exe signed by: n/a, hr = 0 x 80070002
    OGAAddin.dll signed by: n/a, hr = 0 x 80070002

    OGA data-->
    Office status: 109 n/a
    OGA Version: N/a, 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Data browser-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default browser: C:\Program Files (x 86) \Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: fast
    Download unsigned ActiveX controls: disabled
    Run ActiveX controls and plug-ins: allowed
    Initialize and script ActiveX controls not marked as safe: disabled
    Allow the Internet Explorer Webbrowser control scripts: disabled
    Active scripting: allowed
    Recognized ActiveX controls safe for scripting: allowed

    Analysis of file data-->

    Other data-->
    Office details: {162225B6-2067-4FDA-99BC-58C1D4E0A765}1.9.0027.06.1.7601.2.00010100.1.0.048x 64*-*-*-*-X4B895S-1-5-21-608111622-1764280109-496313565the system manufacturer,System Product NameAmerican Megatrends Inc. 00371-851-1339964-85391 1901 20090212000000.000000 + 00025C83407018400F808090409GMT Standard Time(GMT+00:00)03109

    Content Spsys.log: 0 x 80070002

    License data-->
    The software licensing service version: 6.1.7601.17514

    Name: Windows 7 Professional edition
    Description: operating system Windows - Windows (r) 7, retail channel
    Activation ID: e838d943-63ed-4a0b-9fb1-47152908acc9
    ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00170-851-133996-00-2057-7601.0000-0092014
    Installation ID: 000996078782372396423256420446696633076043100242185060
    Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial product key: X4B89
    License status: licensed
    Remaining Windows rearm count: 4
    Trust time: 01/11/2014-10:31:12

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    Beyond: 0 x 0000000000000000
    Event timestamp: 1:8:2014 18:15
    ActiveX: Registered, Version: 7.1.7600.16395
    The admin service: recorded, Version: 7.1.7600.16395
    Output beyond bitmask:

    --> HWID data
    Current Hash HWID: NgAAAAEAAAABAAIAAwACAAAAAwABAAEAln1WJo3zgHPOcDJrje + sKe7imAN1Xzpx1qec00xY

    Activation 1.0 data OEM-->
    N/A

    Activation 2.0 data OEM-->
    BIOS valid for OA 2.0: Yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID consistent: n/a
    BIOS information:
    ACPI Table name OEMID value OEMTableID value
    APIC A_M_I_ OEMAPIC
    FACP A_M_I_ OEMFACP
    HPET A_M_I_ OEMHPET
    MCFG A_M_I_ OEMMCFG
    LASRYVITRAGE A_M_I_ AMI_OEM
    OSFR A_M_I_ OEMOSFR
    SSDT DpgPmm CpuPm

    I can't see anything in your report to explain your non-genuine message.

    I suggest that you look for malware.

    I recommend that you run Disk Cleanup or cCleaner to remove temporary files as this will reduce the time to scan security software.

    Start the computer in safe mode with network and download and install Malwarebytes (free version for users only - not the trial version), updated definitions and run in normal mode. Disable other security software while you do the analyses.

    http://www.Malwarebytes.org/products/malwarebytes_free

    Download and run ADWCleaner:
    http://www.bleepingcomputer.com/download/adwcleaner/

  • "Windows failed the genuine validation...". Go online and set now and get genuine Windows. »

    I get a message "Windows failed the genuine validation...". Go online and set now and get genuine Windows. "I have a copy of Windows XP that I bought in the store.  My computer came with Vista; When the hard drive crashed, I had the store install the copy of XP that I had bought earlier, instead of reinstalling Vista.  Why I shouldn't "genuine Windows" already?

    You have an installation made from a set of recovery discs Dell on a Hewlett-Packard machine.

    This facility has NOT been made using appropriate media and it is likely that this is what is causing your problems.

    Next time, the system displays as non-authentique try to use Update tool product key to make the real system-

    Use the product key update tool - http://windows.microsoft.com/en-GB/windows/help/genuine/product-key to change the key for that which concerns your COA sticker, and then to restart and to publish a new report MGADiag we can confirm everything went well

  • How to get a product key genuine Windows

    key to Windows 7 jeneniyan

    Please help how to get windows 7 key jeneniyon

    Hi gyanuz,

    Visit the links to learn more about the genuine key of product below.

    Links: Get a new Windows 7 product key:http://windows.microsoft.com/en-us/windows7/Get-a-new-Windows-7-product-key

    Genuine Microsoft software

    http://www.Microsoft.com/genuine/validate/ValidateNow.aspx?displaylang=en

    With regard to:

    Samhrutha G S - Microsoft technical support.

    Visit ourMicrosoft answers feedback Forum and let us know what you think.

  • Get the Message After that recent Windows 7 update for this computer is not running Genuine Windows

    I bought this directly from computer to DELL 9 months ago. After the last update of Windows 7, I get the Activation screen pop up:

    "This computer is not current running Genuine Windows"

    I tried some of the suggestions on the community forum - did not work.

    I tried to re - activate Windows by phone - rejected

    I tried to follow the directions on the error screen - unfortunately, I seem to get lost in an infinite loop, tried to contact MS Support by eMail... I can never get the screen to contact technical support by email.  I'm trying this.

    This is the form of the output of the MS Genuine Advantage Diagnostic Tool:

    Diagnostic report (1.9.0019.0):
    -----------------------------------------
    Given WGA-->
    Validation status: genuine
    Validation code: 0

    Code of Validation caching: 0x0
    Windows product key: *-* - M3DJT - 4J3WC-733WD
    The Windows Product Key hash: xo + ajVSpae7/4VoZjS7m6JL0f3A =
    Windows product ID: 00371-OEM-8992671-00524
    Windows product ID type: 2
    Windows license Type: OEM SLP
    The Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {DF706470-8353-4FE0-BF91-B476B1CC9AD5} (3)
    Admin: Yes
    TestCab: 0x0
    WGA Version: N/a, hr = 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Product name: Windows 7 Professional
    Architecture: 0 x 00000009
    Build lab: 7601.win7sp1_gdr.160121 - 1718
    TTS error:
    Validation of diagnosis:
    Resolution state: n/a

    WgaER data-->
    ThreatID (s): n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002

    WGA Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    File: No.
    Version: N/a, hr = 0 x 80070002
    WgaTray.exe signed by: n/a, hr = 0 x 80070002
    WgaLogon.dll signed by: n/a, hr = 0 x 80070002

    OGA Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002
    OGAExec.exe signed by: n/a, hr = 0 x 80070002
    OGAAddin.dll signed by: n/a, hr = 0 x 80070002

    OGA data-->
    Office status: 114 blocked VLK 2
    Microsoft Office Professional Edition 2003-114 blocked VLK 2
    OGA Version: N/a, 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Data browser-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: fast
    Download unsigned ActiveX controls: disabled
    Run ActiveX controls and plug-ins: allowed
    Initialize and script ActiveX controls not marked as safe: disabled
    Allow the Internet Explorer Webbrowser control scripts: disabled
    Active scripting: allowed
    Recognized ActiveX controls safe for scripting: allowed

    Analysis of file data-->

    Other data-->
    Office details: {DF706470-8353-4FE0-BF91-B476B1CC9AD5}1.9.0019.06.1.7601.2.00010100.1.0.048x 64*-*-*-*-733WD00371-OEM-8992671-005242S-1-5-21-3549810005-129049543-177520327Dell Inc.. Inspiron 3847 Dell Inc.. A06 20150115000000.000000 + 0005BFC3507018400F404090409Mountain Standard Time(GMT-07:00)03DELL WN09 114114Microsoft Office Professional Edition 20031159D1605114E3500vfZmaSmFPIYrLWTcZSZErUQg Fo plus73931-640-0000106-5735514

    Content Spsys.log: 0 x 80070002

    License data-->
    The software licensing service version: 6.1.7601.17514

    Name: Windows 7 Professional edition
    Description: operating system Windows - Windows (r) 7, channel OEM_SLP
    Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764
    ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00178-926-700524-02-1033-7601.0000-1252015
    Installation ID: 001012827913503504119443300805063884364523993301059480
    Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial product key: 733WD
    License status: licensed
    Remaining Windows rearm count: 2
    Trust time: 16/02/2016 10:26:03

    Windows Activation Technologies-->
    HrOffline: 0x8004FE21
    HrOnline: 0x00000000
    Beyond: 0 x 0000000000010240
    Event timestamp: 2:11:2016 10:23
    WAT Activex: registered
    WAT administration service: registered

    --> HWID data
    Current Hash HWID: LgAAAAEAAQABAAEAAAACAAAAAgABAAEAln1 + zOI4/OXyG2qmZoCBP/rNYBDI9g is

    Activation 1.0 data OEM-->
    N/A

    Activation 2.0 data OEM-->
    BIOS valid for OA 2.0: Yes
    Windows marker version: 0 x 20001
    OEMID and OEMTableID consistent: Yes
    BIOS information:
    ACPI Table name OEMID value OEMTableID value
    APIC DELL WN09
    FACP DELL WN09
    HPET DELL WN09
    MCFG DELL WN09
    FPDT DELL WN09
    ASF! INTEL HCG
    WN09 DELL SLIC
    SSDT PmRef Cpu0Ist
    SSDT PmRef Cpu0Ist
    SSDT PmRef Cpu0Ist
    SSDT PmRef Cpu0Ist
    MSDM DELL WN09
    LAURENCE INTEL HSW

    Thank you for your response.

    This is on a DELL computer.  I contacted DELL support and they have a bulletin on the basis of their knowledge.  The bulletin has a number of solutions for fixing this updates the BIOS including instructions, and updates the driver Intel.  For me, the update of the BIOS seems to have solved the problem.

    http://www.Dell.com/support/article/us/en/19/SLN104591/en

  • Get genuine Windows also

    Had bought a copy of Windows 7 Pro 10 months ago. Then activated successfully. Now is not authentic "Windows" message See below. Thank you.

    Diagnostic report (1.9.0027.0):
    -----------------------------------------
    Validation of Windows data-->

    Validation code: 50
    Code of Validation caching online: 0xc004c4a2
    Windows product key: *-*-*-*-W3XYX
    The Windows Product Key hash: HfL + 5qHmqw6jR3xkveGzmq/lzfM =
    Windows product ID: 55041-034-4561165-86664
    Windows product ID type: 6
    Windows license type: Volume MAK
    The Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {76C4FC8D-9CC6-408A-A925-3656C1B5E3CE} (1)
    Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Product name: Windows 7 Professional
    Architecture: 0 x 00000009
    Build lab: 7601.win7sp1_gdr.150316 - 1654
    TTS error:
    Validation of diagnosis:
    Resolution state: n/a

    Given Vista WgaER-->
    ThreatID (s): n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002

    Windows XP Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    File: No.
    Version: N/a, hr = 0 x 80070002
    WgaTray.exe signed by: n/a, hr = 0 x 80070002
    WgaLogon.dll signed by: n/a, hr = 0 x 80070002

    OGA Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002
    OGAExec.exe signed by: n/a, hr = 0 x 80070002
    OGAAddin.dll signed by: n/a, hr = 0 x 80070002

    OGA data-->
    Office status: 100 authentic
    Microsoft Office Home and Student 2007-100 authentic
    OGA Version: N/a, 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005

    Data browser-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: fast
    Download unsigned ActiveX controls: disabled
    Run ActiveX controls and plug-ins: allowed
    Initialize and script ActiveX controls not marked as safe: disabled
    Allow the Internet Explorer Webbrowser control scripts: disabled
    Active scripting: allowed
    Recognized ActiveX controls safe for scripting: allowed

    Analysis of file data-->

    Other data-->
    Office details: {76C4FC8D-9CC6-408A-A925-3656C1B5E3CE}1.9.0027.06.1.7601.2.00010100.1.0.048x 64*-*-*-*-BATH55041-034-4561165-866646S-1-5-21-993481228-1321375992-3201839287Dell Inc.. Inspiron 1525 Dell Inc.. A16 20081016000000.000000 + 000BA513D07018400F804090409Central Standard Time(GMT-06:00)03DELL M08 100100Microsoft Office home and Student 200712JH9p74g3YUzhlZBOR8fFrTT8Apc =81602-918-7762875-689391 99A77F74F7EEF2C

    Content Spsys.log: 0 x 80070002

    License data-->
    The software licensing service version: 6.1.7601.17514

    Name: Windows 7 Professional edition
    Description: operating system Windows - Windows (r) 7, channel VOLUME_MAK
    Activation ID: 9abf5984-9c16-46f2-ad1e-7fe15931a8dd
    ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 55041-00172-034-456116-03-1033-7601.0000-1312015
    Installation ID: 015974149453308650615470352056960883026095752181417663
    Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial product key: W3XYX
    License status: Notification
    Reason for the notification: 0xC004F200 (non-genuine).
    Remaining Windows rearm count: 3
    Trust time: 12/05/2015-16:35:16

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C4A2
    Beyond: 0 x 0000000000000000
    Event timestamp: 5:12:2015 15:34
    ActiveX: Registered, Version: 7.1.7600.16395
    The admin service: recorded, Version: 7.1.7600.16395
    Output beyond bitmask:

    --> HWID data
    Current HWID of Hash: PAAAAAEABwABAAIAAAACAAAAAgABAAEAeqjKlqCvtsAKJUaDBgxszMCybDx6CQaklPueK7p/AKTCi0bK

    Activation 1.0 data OEM-->
    N/A

    Activation 2.0 data OEM-->
    BIOS valid for OA 2.0: Yes
    Windows marker version: 0x0
    OEMID and OEMTableID consistent: Yes
    BIOS information:
    ACPI Table name OEMID value OEMTableID value
    REFERENCE DELL M08 APIC
    FACP DELL M08
    HPET DELL M08
    STARTING DELL M08
    MCFG DELL M08
    M08 DELL SLIC
    OSFR DELL M08
    SSDT PmRef CpuPm

    It seems that license used for this particular MAK license was sold to many unsuspecting customers like you and become exhausted, resulting in its cancellation.

    Normally in such circumstances in an environment where the license was actually acquired under a volume license agreement, the customer can contact their IT Department to replenish the number of activations allowed by increasing the threshold from which they can be done via the Volume License Activation Center.

    Your best course of action is to try to get the genuine license.

    Start by pointing out, you may be eligible for a genuine advantage kit:

    Reports of software piracy
    http://www.Microsoft.com/piracy/reporting/default.aspx

    Contact Microsoft: http://support.microsoft.com/contactus#tab0

    To learn more:

    The Get Genuine Kit

    Or buy a Windows 7 Professional OEM System Builder License on amazon.com and update the product key values:

    http://www.Amazon.com/Windows-Professional-System-Builder-packaging/DP/B00H09BOXQ

    then

    Press Windows key + R

    Type: slui.exe 3

    Press enter

    Enter the product key and click next to activate via the Internet.

  • How can I get rid of the error "this computer is not running genuine windows? I feel I have tried everything.

    I tried several of the fixes discussed on mine, the problem of the popup saying "this computer is not running genuine windows". I'm tired and ready by using Microsoft. I bought this computer with windows installed in 2011 and about a month ago I got the error. When I look at the properties of my computer, it says windows is activated. Help please.

    As expected...

    I downloaded a file - sluicom64.zip - for my OneDrive to OneDrive Christmas

    Please download and save to your desktop.

    Right click on the saved file and select extract all...

    Save it in the default location

    This should create a file sluicom64.reg

    Right-click on the file and select Merge

    Accept the warnings, you should then get a 'Success' message

    Close all windows and restart.

    Run another MGADiag report and view the results.

  • All of a sudden I get the following error message on my Windows 7 machine authentic "this computer is not running genuine windows.

    I have a genuine Windows 7 Acer machine.  All of a sudden, I started getting the message above after owning it for a number of years.  I have read the discussions relating to this and downloaded the tool of diagnosis and am (as described in other posts) from this new thread to solve my problem.  The diagnostic tool gave me the following result (obtained by clicking 'Copy' tab of the Diagnostic tool Windows).  Your help in solving this problem is greatly appreciated.

    Mary

    Diagnostic report (1.9.0027.0):
    -----------------------------------------
    Validation of Windows data-->

    Validation code: 0x8004FE21
    Code of Validation caching online: 0x0
    Windows product key: *-* - WJ2H8 - R6B6D-7QJB7
    The Windows Product Key hash: ckKNc + BBPDWmo1LUlOkraNjlQ34 =
    Windows product ID: 00359-OEM-8992687-00006
    Windows product ID type: 2
    Windows license Type: OEM SLP
    The Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {D728F2AC-B18B-4610-93B9-5D5CE135D5C6} (1)
    Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Product name: Windows 7 Home Premium
    Architecture: 0 x 00000009
    Build lab: 7601.win7sp1_gdr.140303 - 2144
    TTS error:
    Validation of diagnosis:
    Resolution state: n/a

    Given Vista WgaER-->
    ThreatID (s): n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002

    Windows XP Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    File: No.
    Version: N/a, hr = 0 x 80070002
    WgaTray.exe signed by: n/a, hr = 0 x 80070002
    WgaLogon.dll signed by: n/a, hr = 0 x 80070002

    OGA Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002
    OGAExec.exe signed by: n/a, hr = 0 x 80070002
    OGAAddin.dll signed by: n/a, hr = 0 x 80070002

    OGA data-->
    Office status: 109 n/a
    OGA Version: N/a, 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Data browser-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default browser: C:\Program Files (x 86) \Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: fast
    Download unsigned ActiveX controls: disabled
    Run ActiveX controls and plug-ins: allowed
    Initialize and script ActiveX controls not marked as safe: disabled
    Allow the Internet Explorer Webbrowser control scripts: disabled
    Active scripting: allowed
    Recognized ActiveX controls safe for scripting: allowed

    Analysis of file data-->
    [File mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0 x 80092003
    [File mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0 x 80092003
    [File mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0 x 80092003
    [File mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0 x 80092003
    [File mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0 x 80092003
    [File mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0 x 80092003
    [File mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0 x 80092003
    [File mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0 x 80092003
    [File mismatch: C:\Windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0 x 80092003
    [File mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100

    Other data-->
    Office details: {D728F2AC-B18B-4610-93B9-5D5CE135D5C6}1.9.0027.06.1.7601.2.00010300.1.0.003x 64*-*-*-*-7QJB700359-OEM-8992687-000062S-1-5-21-2364154859-1624649444-1048625973AcerAspire 5742AcerV1.2720111109000000.000000 + 000E6353307018400FC10090409Time(GMT-05:00) Standard is03ACRSYSACRPRDCT109

    Content Spsys.log: 0 x 80070002

    License data-->
    The software licensing service version: 6.1.7601.17514

    Name: Windows 7 HomePremium edition
    Description: operating system Windows - Windows (r) 7, channel OEM_SLP
    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
    ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00178-926-800006-02-1033-7600.0000-2422010
    Installation ID: 005844732136643244814802855542416480260861969115051293
    Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial product key: 7QJB7
    License status: licensed
    Remaining Windows rearm count: 3
    Trust time: 30/03/2015-09:16:59

    Windows Activation Technologies-->
    HrOffline: 0x8004FE21
    HrOnline: n/a
    Beyond: 0x000000000001EFF0
    Event timestamp: 3:29:2015 20:43
    ActiveX: Registered, Version: 7.1.7600.16395
    The admin service: recorded, Version: 7.1.7600.16395
    Output beyond bitmask:
    Altered the file: %systemroot%\system32\sppobjs.dll
    Altered the file: %systemroot%\system32\sppc.dll|sppc.dll.mui
    Altered the file: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
    Altered the file: %systemroot%\system32\sppwinob.dll
    Altered the file: %systemroot%\system32\slc.dll|slc.dll.mui
    Altered the file: %systemroot%\system32\slcext.dll|slcext.dll.mui
    Altered the file: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
    Tampered files: Check %systemroot%\system32\slui.exe|slui.exe.mui|COM
    Altered the file: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
    Altered the file: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
    Altered the file: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
    Altered the file: %systemroot%\system32\drivers\spsys.sys

    --> HWID data
    Current Hash HWID: LAAAAAEAAQABAAEAAAABAAAAAgABAAEA6GHQ8SCgoMQS zIs7Cz2qMDpXF0 plus

    Activation 1.0 data OEM-->
    N/A

    Activation 2.0 data OEM-->
    BIOS valid for OA 2.0: Yes
    Windows marker version: 0 x 20001
    OEMID and OEMTableID consistent: Yes
    BIOS information:
    ACPI Table name OEMID value OEMTableID value
    APIC ACRSYS ACRPRDCT
    FACP ACRSYS ACRPRDCT
    HPET ACRSYS ACRPRDCT
    START ACRSYS ACRPRDCT
    MCFG ACRSYS ACRPRDCT
    ASF!            ACRSYS ACRPRDCT
    SLIC ACRSYS ACRPRDCT
    ASPT ACRSYS ACRPRDCT
    SSDT PmRef CpuPm
    SSDT PmRef CpuPm
    SSDT PmRef CpuPm

    Mary

    A common cause of mismatch is a defective Intel Rapid Storage Tech driver

    Download and install the latest version of...

    https://Downloadcenter.Intel.com/Detail_Desc.aspx?DwnldID=22194

    Please, run again in normal mode and copy Microsoft Genuine Advantage diagnostic tool and paste the results into a response for further analysis:
    http://go.Microsoft.com/fwlink/?LinkId=52012

  • Everything started getting the message "this computer is not running genuine windows.

    I started getting the message "this computer is not running genuine windows.

    I tried re-activate online and still get the message.

    I tried activating by phone and still get the message.

    The message is on the screen and ran up MGADiag and got the following:

    Can anyone help?

    Diagnostic report (1.9.0019.0):
    -----------------------------------------
    Given WGA-->
    Validation status: genuine
    Validation code: 0

    Code of Validation caching: 0x0
    Windows product key: *-* - KM9W6 - FQ6CV - 676B 3
    The Windows Product Key hash: wzer4Vgu/82pZnlLT5clC4N1KMY =
    Windows product ID: 00371-OEM-9072953-34635
    Windows Product ID Type: 3
    Windows license Type: OEM System Builder
    The Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {FB5EAF24-648F-41E9-99B4-E2F77A0E94A3} (3)
    Admin: Yes
    TestCab: 0x0
    WGA Version: N/a, hr = 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Product name: Windows 7 Professional
    Architecture: 0 x 00000009
    Build lab: 7601.win7sp1_gdr.140303 - 2144
    TTS error:
    Validation of diagnosis:
    Resolution state: n/a

    WgaER data-->
    ThreatID (s): n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002

    WGA Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    File: No.
    Version: N/a, hr = 0 x 80070002
    WgaTray.exe signed by: n/a, hr = 0 x 80070002
    WgaLogon.dll signed by: n/a, hr = 0 x 80070002

    OGA Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002
    OGAExec.exe signed by: n/a, hr = 0 x 80070002
    OGAAddin.dll signed by: n/a, hr = 0 x 80070002

    OGA data-->
    Office status: 100 authentic
    2007 Microsoft Office system - 100 authentic
    OGA Version: N/a, 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005

    Data browser-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: fast
    Download unsigned ActiveX controls: disabled
    Run ActiveX controls and plug-ins: allowed
    Initialize and script ActiveX controls not marked as safe: disabled
    Allow the Internet Explorer Webbrowser control scripts: disabled
    Active scripting: allowed
    Recognized ActiveX controls safe for scripting: allowed

    Analysis of file data-->
    [File mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395]
    [File mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395]
    [File mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514]
    [File mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514]
    [File mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385]
    [File mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514]
    [File mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385]
    [File mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385]
    [File mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385]
    [File mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514]
    [File mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514]
    [File mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385]
    [File mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514]
    [File mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0]
    [File mismatch: C:\Windows\system32\drivers\spldr.sys[6.1.7127.0]
    [File mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514]
    [File mismatch: C:\Windows\system32\en-us\user32.dll.mui[6.1.7601.17514]

    Other data-->
    Office details: {FB5EAF24-648F-41E9-99B4-E2F77A0E94A3}1.9.0019.06.1.7601.2.00010100.1.0.048x 64*-*-*-*-676 B 300371-OEM-9072953-346353S-1-5-21-807467245-3392229789-2570558715Sony CorporationVGNZ790DINSYDER4044M320091110000000.000000 + 00022C13A07018400F804090409Eastern Standard Time(GMT-05:00)03SonyVAIO1001002007 Microsoft Office system12278FF0D99FEF5AE7Nm6Skf12U + IkMGoB/sNA1ilGbw =89451-OEM-6672725-13787 4

    Content Spsys.log: 0 x 80070002

    License data-->
    The software licensing service version: 6.1.7601.17514

    Name: Windows 7 Professional edition
    Description: operating system Windows - Windows (r) 7, channel OEM_COA_NSLP
    Activation ID: e120e868-3df2-464a-95a0-b52fa5ada4bf
    ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00180-729-534635-02-1033-7601.0000-3622014
    Installation ID: 009885890881275631194586153296712880021192777835802025
    Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial product key: 676B 3
    License status: licensed
    Remaining Windows rearm count: 3
    Trust time: 01/04/2015-16:56:14

    Windows Activation Technologies-->
    HrOffline: 0x8004FE21
    HrOnline: 0x00000000
    Beyond: 0x000000000001EFF0
    Event timestamp: 3:30:2015 21:34
    WAT Activex: registered
    WAT administration service: registered

    --> HWID data
    Current Hash HWID: NgAAAAEAAwABAAIAAAABAAAABAABAAEAln2yeEKnUrCCCPYEgM + iYc7tZGKzbACmhIWA8UbK

    Activation 1.0 data OEM-->
    N/A

    Activation 2.0 data OEM-->
    BIOS valid for OA 2.0: Yes
    Windows marker version: 0x0
    OEMID and OEMTableID consistent: Yes
    BIOS information:
    ACPI Table name OEMID value OEMTableID value
    APIC Sony VAIO
    Sony VAIO FACP
    Sony VAIO DBGP
    HPET Sony VAIO
    Sony VAIO BOOT
    MCFG Sony VAIO
    SLIC Sony VAIO
    ASF! Sony VAIO
    SSDT Sony VAIO

    Hi Mark,

    Please contact the Microsoft community.

    This problem can be caused, if any material changes or if the chips are corrupt.

    • You did significant hardware changes to the computer?

    Please follow the method below and check if this can help:

    When you troubleshoot problems activating Windows, you may need to rebuild the Tokens.dat file.

    This article lists the steps to rebuild the Tokens.dat file.

    https://support.Microsoft.com/en-us/KB/2736303?WA=wsignin1.0

    Follow the article below for your reference and check if this can help:

    http://Windows.Microsoft.com/is-is/Windows/help/genuine/FAQ

    As it is an OEM computer, I suggest you contact Sony support if the problem persists.

    http://eSupport.Sony.com/us/p/select-System.pl?Director=driver

    Hope this information was helpful and let us know if you need more assistance. We will be happy to help.

  • Unable to update the product key to get rid of the message "non-genuine" windows

    you are trying to enter my product key for genuine windows and get the error when you try to change the key: windows cannot access... blah blah. You may not be authorized. The path of the file is windows/system32/slui.exe. As the only person on this account, it seems that there are a lot of files that I can't access make permissions. Any ideas?

    you have two problems.

    you use a Dell OEM SLP key on a HP computer. that does not work.
    ) SLP OEM: this key comes pre-installed in Windows, when it comes to the factory. This key is designed to work with the special instructions isn't on the hardware of this manufacturer. Then, when Windows was installed using the OEM SLP (in factory) Windows 7 key leans on the motherboard and he sees special instructions and activates.
    your second problem is:
    Analysis of file data-->
    [File mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7600.16384], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\systemcpl.dll[6.1.7600.16384], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\user32.dll[6.1.7600.16384], Hr = 0x800b0100

    I can't help you with that until you get a real installation.

  • Message non-genuine windows appeared after Norton ran food Eraser and remove DNS 'bad '.

    Hi, seemed to be getting some questionable e-mails of * address email is removed from the privacy * and then similar Skype allegedly asking me to download the voice message so contacted Norton and made scan with power eraser to check the virus.  They removed DNS 'bad' (no other prob) and then restarted the pc - then a message appeared suggesting I had non-genuine windows (this is XP Professional) and the background became black.  Well, pc from Dell with XP loaded about 6 years ago but about 3 years ago I got the virus and engineer new version of XP.  A friend told me to check it was authentic and I ran across Microsoft, and it was.  Receive regular updates of Microsoft for it and get the messages from Microsoft saying they would stop supporting it in April next year.  I really think I have a genuine version of Windows.  What is wrong and how there address.  It would be very happy if you could advise.

    Hi, seemed to be getting some questionable e-mails from * address email is removed from the privacy * and then similar Skype allegedly asking me to download voice message so contacted Norton and made scan with power eraser to check the virus.  They removed DNS 'bad' (no other prob) and then restarted the pc - then a message appeared suggesting I had non-genuine windows (this is XP Professional) and the background became black.  Well, pc from Dell with XP loaded about 6 years ago but about 3 years ago I got the virus and engineer new version of XP.  A friend told me to check it was authentic and I ran across Microsoft, and it was.  Receive regular updates of Microsoft for it and get the messages from Microsoft saying they would stop supporting it in April next year.  I really think I have a genuine version of Windows.  What is wrong and how there address.  It would be very happy if you could advise.

    Hi Carolina,.

    Was it a Dell engineer who has reinstalled Windows for you?

    In any case, if this is a Dell machine, there will be that a license key joined the PC somewhere, usually on the back, but if it's a laptop, it'll be below.

    See this article for what to do if you can not solve the problem:
    http://support.Microsoft.com/kb/916247/en-GB

  • Standard upgrade to a non-genuine Windows XP?

    I did a repair on Win XP installation, used one of several legitimate Win XP Professional CD with one of my several XP license keys.
    It was after a physical reconstruction, the new disk, the new config.
    This version of windows has failed the genuine validation.
    I tried a lot of mods of regedit, different keys;  none worked.
    Support says Windows XP is not supported, in addition to advice would cost me $99 and I had to upgrade to a new version of Windows.

    Question:
    A standard upgrade of Windows will work on a non-genuine Windows XP in base?
    It seems that the 'Get Windows Genuine Online' kit is a clean install, I would rather not rebuild my applications and data.

    Hello
     

    Thanks for choosing Windows and thank you for providing an opportunity to help you.

    According to the description, you are having problems with the upgrade.

    Run the MGAdiag tool; Copy and paste the full report to analyze the problem.
     
    Unfortunately, a standard upgrade of Windows will not work on a non-genuine Windows XP in base.
     
    Answer to us if you are having problems with the upgrade or any other issue of Windows, and we would be happy to help you.

    Good day!

    Hope this information helps.

  • Non-genuine window

    Window used for 2 years and a half window then simply update, now system say this not genuine window?

    Hello jackiechanTN,

    Thanks for choosing Windows and thank you for providing an opportunity to help you.

    According to the description, it seems that you are having problems with authentic. As I understand it you get an error with Windows not genuine.

    Perform the steps in the link and check.

    Windows Genuine Advantage does not validate a copy of Windows XP

    Important:  This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs.

    For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

    322756 ( )http://support.microsoft.com/kb/322756/( )

    Answer to us if you are having problems with Genuine advantage or any other issue of Windows, and I'd be happy to help you.

    Good day!

    Hope this information helps.

  • When I turn on my windows XP computer, I still get to the Windows Advanced options menu. that pressure?

    WINDOWS XP my computer came during a break current, but when I turned it back on it keeps going to the windows advanced option menu? Safe mode button is not do anything or start windows normally. Don't know what to do?

    You can select "Disable automatic restart in the event of system failure" and the next time that the system restarts, you should get the "Blue Screen of Death" (BSOD).  This will include a stop code and other diagnostic information that can help people help you here.

    (text below in italics with the permission of L elder)

    Here's a BSOD example showing information you provide:

    http://TechRepublic.com.com/i/tr/downloads/images/bsod_a.jpg

    Send for the nose and the Red arrows (3 to 4 lines total).

    Send all * line STOP message since there are clues in the 4 parameters.

    If it looks like there is some kind of name listed in the STOP message file, send this line also.

    Ignore the boring text, unless it seems important to you.  We know what a BSOD looks like, we need to know what your BSOD looks like.

    However, more than likely your system files has been corrupted by the power failure.  Use your genuine Windows XP installation CD to start the Recovery Console:
    (see http://pcsupport.about.com/od/fixtheproblem/ss/rconsole.htm)

    1. Put the CD into the computer and restart
    2. When the message "press any key to boot from the CD" press a key (if you don't see this message, you will need to enter your BIOS and set the boot order to boot from CD first) (if you don't know how to set up your BIOS, see http://pcsupport.about.com/od/fixtheproblem/ss/bootorderchange.htm)
    3. Once the files load from the CD, press R to enter the Recovery Console
    4. You can get about choosing an installation; the usual answer is C:\Windows
    5. If you have set a password for the 'Administrator' account, enter it now; the default is blank (no password)

    At the command prompt (C:\Windows >) type the following and press enter

    CHKDSK c: /r

    Let chkdsk finish to correct the problems, he could find.

    It may take a long time for chkdsk complete or they seem to be "stuck".  Be patient.  If the HARD drive led blinks always, chkdsk is something.  Keep an eye on the amount of the percentage to be sure that it is still making progress.  It may even seem to go back sometime.

    You must run chkdsk/r again until it finds no error to correct.

    Remove the CD, and then type "exit" to exit the RC and restart the computer.

    You have not to set the BIOS to boot the disk HARD since the CD won't be.

    If you don't actually have a real Windows XP installation CD, you got nothing to worry about.  Follow the instructions of the elder s below:

    If you have no XP bootable media (or aren't sure you have) create a bootable XP Recovery CD of Console and do not forget what you have (no XP media required).

    This is not the same as recovery disks that might have come with the acquisition of the system store.

    You can make a bootable Recovery Console CD by downloading an ISO file and burn it to a CD.

    The ISO bootable image file you need to download is called:

    xp_rec_con. ISO

    Download the ISO from here:

    http://www.mediafire.com/?ueyyzfymmig

    Use a new CD and this simple and free program to burn your ISO file and create your bootable CD:

    http://www.ImgBurn.com/

    When you install ImgBurn, DO NOT install the Ask toolbar.

    Here are some instructions for ImgBurn:

    http://Forum.ImgBurn.com/index.php?showtopic=61

    It would be a good idea to test your bootable CD on a computer running.

    You may need to adjust the computer BIOS settings to use the CD-ROM drive as the first device to boot instead of the hard drive.  These adjustments are made before Windows tries to load.  If you miss it, you will need to restart the system again.

    When you start on the CD, follow the instructions:

    Press any key to boot from CD...

    Installing Windows... going to pronounce.

    Press 'R' to enter the Recovery Console.

    Select the installation that you want to access (usually 1: C:\WINDOWS)

    You may be asked to enter the password (usually empty).

    You should be in the folder C:\WINDOWS.  It's the same as the

    C:\Windows folder that you see in Solution Explorer.

    The Recovery Console allows base as file commands: copy, rename, replace, delete, chkdsk, fixboot, fixmbr, cd, etc.

    For a list of the commands in the Recovery Console, type help at the prompt of commands or read on here XP Recovery Console:

    http://www.Microsoft.com/resources/documentation/Windows/XP/all/proddocs/en-us/recovery_console_cmds.mspx?mfr=true

    A good idea before you start things must first verify the integrity of your file system by using the chkdsk command.

    In the command prompt window, run the chkdsk command on the drive where Windows is installed to try to fix any problems on the afflicted player.

    Running chkdsk is fine, even if he finds no problem.  It won't hurt anything to run it.

    Assuming your boot drive is C, run the following command:

    CHKDSK C: /r

    Let chkdsk finish to correct the problems, he could find.

    It may take a long time for chkdsk complete or they seem to be "stuck".  Be patient.  If the HARD drive led blinks always, chkdsk is something.  Keep an eye on the amount of the percentage to be sure that it is still making progress.  It may even seem to go back sometime.

    You must run chkdsk/r again until it finds no error to correct.

    Remove the CD, and then type "exit" to exit the RC and restart the computer.

    You have not to set the BIOS to boot the disk HARD since the CD won't be.

    Unfortunately, I'll be away from my computer for the next 2 or 3 days... then if the above does not help, and that no one else jumps, have patience.

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