Get an Access Violation error when playing games

OP: Access Violation errors!

I have download games on a game site that I trust and don't usually have problems. In the last 4 months, some of the new games that I downloaded and tried to play, give me the Access Violation error when I try to open the game to play the demo. Now just recently I noticed that several of my games that I bought and played for months, give me also Access Violation errors. I worked on it for months with people in customer service (on the site of games) and have not solved. The strange thing is, I can play some of these games on different websites without any problems or Violations of access at all. Yet the customer service people keep trying to 'fix' my computer, as if it were from my computer something to make this happen. At this point, I'm so frustrated that I had to try to get you all to see if anyone has experience this problem before and/or solved this kind of case before. I tried to turn off my Norton before download and play without success. I've updated everything that could be updated in regards to drivers, and such go.
My system is Vista 32 bit, IE8, Norton Security and anti-virus.  Thanks for any help!

Hello saund477,

My research, I find that it is a known problem with Big fish games. I also see that some users were able to solve this problem and play games by disabling the antivirus program on their computer.

I suggest that you turn off the Anti Virus program and check if you are able to play the game.

Note: Please make sure that you enable the antivirus software after the test to keep your computer protected.

You can refer to the thread below that I found that the forum of Big fish:

http://forums.bigfishgames.com/posts/list/4106.page

I also suggest that you post your question to the Bigfish forum for a better answer to this question, because the problem is only with Bigfish games:

http://forums.bigfishgames.com/games/list.page

About the error when you try to run the command, it seems that you type the command correctly, make sure that you type the command correctly.

Thank you
Irfan H, Engineer Support Microsoft Answers. Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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