Get "authentication error" for a device that is not in the OME

Hello

I'm really stuck here. We have over 15,000 "authentication failure" for a device that is not listed in the section "devices." That's why I'm unable to remove this device. The alert is displayed with the ip address that points to a live device (Equallogic member).

Here's what I've done so far:

When I try to "ignore this device only" I get an error saying that there is no mechanism for this alert. When we look at the device ID in the database table is displayed as -1

The goal is to have the reporting of Equallogic in OME and when I add the Group and the Member (which is using this ip address) the device adds ok. But the Alerts continue to occur (showing the correct DNS name this time).

I then removed the discovery range devices but alerts keep coming (with ip address).

So for me, it looks like this device got stuck somewhere in the OME and is accessible, although there is no device. But I don't see it came from. These alerts are just a pain and I need to find a way to get rid of it.

Please is - can anyone enlighten us in this strange behavior. We are on OME 1.2.0.3441

Thank you

Thorsten

Hi Thorsten,

Well I can confuse or missing some subtle detail here.

When it comes to SNMP alerts, OME don't communicate with the target, the target device sends an alert to OME.  So if OME Gets a rogue alert in the alert/event console, this is because the device is pointing to the OME IP for sending traps.

You looked at the target device SNMP parameters itself?

THX

Rob

(Sorry if I'm being dense and not your question)

Tags: Dell Tech

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