Get blue screen errors. My hard drive died?

Original title: hard drive crash?

Finally, my hard drive failed? A few months ago, I had a virus so I had to back up my entire hard drive on my Toshiba laptop. After I did this whenever I started it, I had to press F12 to load device of your choice. Then he said something on the hard drive failure 4, stuff like this press F1 to continue. I usually do and it runs slow but the other day I went through the process, and he came to load Windows XP then blue screened with c:0000218 (a registry file failure). I've tried safe mode, safe mode with command prompt last good known configuration and start normall. I always get blue screen and sends me in a boot loop. I tried also to insert the OS and restore CD that has not been loaded. Went through the process above.

Finally, my hard drive failed? A few months ago, I had a virus so I had to back up my entire hard drive on my Toshiba laptop. After I did this whenever I started it, I had to press F12 to load device of your choice. Then he said something on the hard drive failure 4, stuff like this press F1 to continue. I usually do and it runs slow but the other day I went through the process, and he came to load Windows XP then blue screened with c:0000218 (a registry file failure). I've tried safe mode, safe mode with command prompt last good known configuration and start normall. I always get blue screen and sends me in a boot loop. I tried also to insert the OS and restore CD that has not been loaded. Went through the process above.

What do you have with regard to the virus out of your backup drive?

How - to what support - did you back up your drive?

Is a version of Norton antivirus or security program installed?

When you use F12 to select boot device, what device were chosen to boot from?

The message you have seen 'SMART failure provided on disk hard 4' followed by an identification of the drive?  What disk drive has been identified?

What happened when you tried to use the CD "OS and recovery?  Please report any error completely, without paraphrasing.

See the following tips from frequent poster Jose Ibarra:

For those who STOP: c0000218 error, a chkdsk /r usually will fix you right up and then you will start normally once again, then it will be broken again with the same problem until you run chkdsk /r once again, so you have to work, do what you have to do when you get started - uninstall Norton completely and correctly.

After the chkdsk/r, you will still be able to boot mode safe but as Norton components not load safe mode and rush through the file system when loading.  Then you can go on the WWW of Norton of the site and use their instructions to get rid of the beast to uninstall...


Here are some instructions in order to at least run the Recovery Console:

If you have no XP bootable media (or aren't sure you have) create a bootable XP Recovery CD of Console and do not forget.

This is not the same as recovery disks that might have come with the acquisition of the system store.

You can make a bootable Recovery Console CD by downloading an ISO file and burn it to a CD.

The ISO bootable image file you need to download is called:

xp_rec_con. ISO

Download the ISO from here:

Use a new CD and this simple and free program to burn your ISO file and create your bootable CD:

Here are some instructions for ImgBurn:

It would be a good idea to test your bootable CD on a computer running.

You may need to adjust the computer BIOS settings to use the CD-ROM drive as the first device to boot instead of the hard drive.  These adjustments are made before Windows tries to load.  If you miss it, you will need to restart the system again.

When you start on the CD, follow the instructions:

Press any key to boot from CD...

Installing Windows... going to pronounce.

Press 'R' to enter the Recovery Console.

Select the installation that you want to access (usually 1: C:\WINDOWS)

You may be asked to enter the password (usually empty).

You should be in the folder C:\WINDOWS.  It's the same as the

C:\Windows folder that you see in Solution Explorer.

The Recovery Console allows base as file commands: copy, rename, replace, delete, chkdsk, fixboot, fixmbr, cd, etc.

For a list of the commands in the Recovery Console, type help at the prompt of commands or read on here XP Recovery Console:

A good idea before you start things must first verify the integrity of your file system by using the chkdsk command.

In the command prompt window, run the chkdsk command on the drive where Windows is installed to try to fix any problems on the afflicted player.

Running chkdsk is fine, even if he finds no problem.  It won't hurt anything to run it.

Assuming your boot drive is C, run the following command:


Let chkdsk finish to correct the problems, he could find.

It may take a long time for chkdsk complete or they seem to be "stuck".  Be patient.  If the HARD drive led blinks always, chkdsk is something.  Keep an eye on the amount of the percentage to be sure that it is still making progress.  It may even seem to go back sometime.

You must run chkdsk/r again until it finds no error to correct.

Remove the CD, and then type "exit" to exit the RC and restart the computer.

You have not to set the BIOS to boot the disk HARD since the CD won't be.

Tags: Windows

Similar Questions

  • Blue screen and crushed; Hard Drive 'HEALTH' this will cause?

    Original title: hard drive 'HEALTH'

    I had a blue screen and crashed the day before yesterday; I tried to the already posted the option TOOLS inder, no SOLUTION appears. I would like to know if my hard disk is ok or if I need to call a serive to work on the machine. I have some very important information on my machine. Download the disk is not wise because of confidentiality.

    Moved from Vista Performance and Maintenance Forum.

    Be able to solve what could be the cause of your failed system, to the dump files. In an ideal situation, several files would be necessary to establish a model so if you have more than one, please download them.

    Please refer to the link below to get the procedure recover, zip and upload them to the site as onedrive, file sharing google "dropbox, etc.".

    When you are finished, make public the folder and share the link here.

    Blue Screen of Death (BSOD) created by ZigZag3143 (MS - MVP)

  • Getting blue screen error after changing the registry system, how can I do a system restore

    Vista system was a repair to start and got stuck on 3/3

    I can't start windows or even in safe mode

    I do not have a backup of drive to back up either

    I tried to rename it in the registry, now I get the Blue error message on what ever I did in the registry

    When a BSOD (Blue Screen of Death) the system failure occurs, for most users, there not enough time to fully record what he says. the exact text is important for anyone trying to diagnose what is wrong. You can save time when the error occurs then by following the procedure described below.

    If you already did it disable the auto reboot system error. This should help by allowing the time to write the code to Stop error and related information correctly. Select Start, do a right-click on computer select Properties, advanced, system settings startup and recovery, system failure and uncheck the box before automatically restarting. Re-do not enable automatic restart in the event of system failure after obtaining this information, this setting is the best left to not allow an automatic restart.

    If the failure occurs during the initialization of the computer, you need to try a different approach. You can access the Advanced Options Menu of Windows on multiple computers by constantly pressing the F8 (key) key when starting and selecting the option - disable automatic restart in case of system error. This method is not always easy to use because it may be difficult to press the F8 key at the right time. Try again if it doesn't work the first time. On some computers, a different key must be used.

  • Computer XP get blue screen error BCCode: f4

    I get this error a while now, here are some details

    Error signature
    BCCode: f4 BCP1: 00000003 BCP2: 89DE7DA0 BCP3: 89DE7F14
    BCP4: 805C8BFC OSVer: 5_1_2600 SP: 3_0 product: 256_1

    technical info
    C:\DOCUME~1\PC\LOCALS~1\Temp\WER5aab.dir00\sysdata. XML

    Error signature
    BCCode: 77 BCP1: C000000E BCP2: C000000E BCP3: 00000000
    BCP4: 00633000 OSVer: 5_1_2600 SP: 3_0 product: 256_1

    C:\DOCUME~1\PC\LOCALS~1\Temp\WER749b.dir00\sysdata. XML

    Error signature
    BCCode: f4 BCP1: 00000003 BCP2: 8A41F458 BCP3: 8A41F5CC
    BCP4: 805C8BFC OSVer: 5_1_2600 SP: 3_0 product: 256_1

    C:\DOCUME~1\PC\LOCALS~1\Temp\WER688f.dir00\sysdata. XML

    Error signature
    BCCode: 77 BCP1: C0000185 BCP2: C0000185 BCP3: 00000000
    BCP4: CA 033 000 OSVer: 5_1_2600 SP: 3_0 product: 256_1

    C:\DOCUME~1\PC\LOCALS~1\Temp\WER688f.dir00\sysdata. XML

    Hi xperr,

    1. did you of recent changes on the computer?

    2. when exactly you receive the blue screen of death on the computer?

    Bug check 0x77 - KERNEL_STACK_INPAGE_ERROR. "This bug check indicates that the data page of the kernel of the paging requested file cannot be read into memory".

    See the below Microsoft article and try the steps mentioned, check if it helps.

    You receive an error message on a Windows XP-based computer: "Stop 0 x 00000077" or "KERNEL_STACK_INPAGE_ERROR"

  • Get blue screen errors when running Windows Experience Index.




    I ALSO TRIED \performance\winsat\datastore c:\windows AND DELETE ALL THE XML FILES THAT DON'T WORK EITHER


    Please provide a copy of your system information file. Type system information in the search box above the Start button and press ENTER. Select file, Export and give the file a name noting where it is located. Please download your disk from sky to share with everyone and post a link here.

  • End of blue screen corruption and hard drive

    some time my laptop shows blue skin in time of work and then restart now it works before installing windows7 windows7, I tried to install windows xp, but when it is ready to install, then it shows blue mention skin it check corruption of the hard drive and check spacific partition on the hard drive, drive F. Please solve this problem

    Run a HDD self-test of the BIOS (F10), you start the system and see what he says. Looks like a bad hard drive, the better I understand what you're trying to tell us.

  • After installing windows, there are a lot of blue screen errors

    I just installed windows 7 ultimate. I've had computer problems for quite some time now. I tried a new operating system and I always get blue screen errors. These mistakes will be due to the lack of drivers (I have only installed 2 and everything that has been installed in the Service pack 1) or the malfunctioning of the equipment. Could you analyze these dump files and get back to me?

    Running on Windows 7 ultimate, 64-bit OS
    Toshiba with Intel processor

    Crash dump files are: (2) .zip (2) .zip


    Thanks for posting your query in Microsoft Community!

    Resolve stop (blue screen) error in Windows 7

    Use SkyDrive download collected files and post screen shot/image

  • Blue screen error: 0x0000001a when using system to restore with new hard drive disk

    original title: blue screen error when you use the system disk to restore with new hard drive

    I bought a new hard drive to my computer because the old one gave me a bunch of error messages on screen blues. I installed in the tower and tried to use my restore and system recovery disks that the manufacturer has given me, the process has got to the last disk then asked for the system once again restore disc, and then began to load the last steps and went to blue screen error. I don't know what to do, I mean it's a whole new drive hard, so where could the error come, theres nothing on the hard drive because I have not yet used really, yet. Help, please

    I have finally fixed the problem myself. The problem was that one of the sticks three memory was bad and the only way I could test this error. I took two sticks a left, used disks I had and was able to restore my computer, then I put a stick, turned on the computer, had no errors so I let him, so I put the last stick in and com immediately on, I had the Disconnections: memory management and that's when I knew that the last stick of memory was bad I took it back and now my computer works well and I can't buy more memory for not too. So if someone gets this BOSD error on memory, I'd say 8/10 computers have bad memory (not a number). If youcannot run the tool of diagnosis of memory like me then I would suggest to do what I did with the trial and error, it was the only way to understand the problem. Thanks for your help

  • I get the blue screen error - error - Stop 0X0000008E

    -Stop error 0X0000008E (0xC00005, 0XC000005, 0X08244c8b, 0XBA50B58C, 0 X 00000)

    Hi I get the blue screen error - error - Stop 0X0000008E (0xC00005, 0XC000005, 0X08244c8b, 0XBA50B58C, 0 X 00000) and cannot use the pc in safe mode. I have XP - OS. I really don't want to reformat the HARD drive and you want to avoid reinstalling as much as possible

    Hi aromaveda,

    ·         Have you made changes on the computer?

    Follow these methods.

    Method 1: Follow the steps in the article.

    You receive a random "0x0000008E" error message on a blue screen in Windows XP

    Method 2: Follow these steps:

    Step 1: Start the computer in safe mode and check if the problem persists.

    A description of the options to start in Windows XP Mode

    Step 2: If the problem does not still in safe mode, perform a clean boot to see if there is no conflict of software like clean boot helps you eliminate software conflicts.

    How to configure Windows XP to start in a "clean boot" State

    Note: After completing the steps in the clean boot troubleshooting, follow the section How to configure Windows to use a Normal startup state of the link to return the computer to a Normal startupmode.

    After the clean boot used to resolve the problem, you can follow these steps to configure Windows XP to start normally.

    (a) click Start, run.

    (b) type msconfigand click OK.

    (c) the System Configuration Utility dialog box appears.

    (d) click the general tab, click Normal startup - load all services and device drivers and then click OK.

    (e) when you are prompted, click on restart to restart the computer.

    Method 3: Follow the steps in the article to check the drive for errors.

    How to perform disk error checking in Windows XP

    Note: If bad sectors are found in the hard drive, then it could try to fix this particular sector. If you have any data on that, it can get lost.

  • I get the blue screen error that says CONFIG_LIST_ failed

    I get the blue screen error that says CONFIG_LIST_ failed with the error stop

    0 x 00000073 (0xc000017D, 0 x 0, 00000001 00000001, 0xF90EEBB8)

    and no FAILURE, but also last Config mode. are not able to enter either. PS my CD rom drive has been inoperative for a long time so can't use reinstall disk

    and available good PC has no floppy. Can I use a flash drive to copy all the files needed XP recommended installation. disc?

    Hi philadel37,

    Unfortunately, you can not use the flash drive to restore system files or to solve this problem.

    You will need to use the Windows XP installation disk to perform a repair of Windows XP installation.

    See the article for more information about the Windows XP repair installation.

    How to fix a computer that does not start

  • Blue screen error caused by display driver igfx

    Origin: the title display driver igfx

    My Toshiba Satellite L305-S5907 started suddenly to do all kinds of crazy stuff, the screen was all distorted and it flickered and then it would break.  Then I had received a message indicating that the screen was confronted with a display driver igfx problem and had been recovered.  This has happened about 5 times and I was trying to see if I could get some info on the help and support page, and then the screen went black.  Now my laptop won't open at all.  I pressed the button 0 and holding it down and then through this recovery process and it will get so far and then a blue screen error appears and says that he is arrested for not to damage my laptop.  It is as far as I can get and it won't let me on my computer to get to the control panel or to download updates.  How can I return to my laptop to download the updates?

    Hi Tempol,

    Since then, you receive a bluescree and unable to boot in normal mode, you can try to boot from the Windows Vista full version installation disc and perform a startup repair.

    If restarting fails, then try a startup to restore the system from the installation disc.

    For more information, you can consult the following articles:

    What are the system recovery options in Windows Vista?

    Startup Repair: frequently asked questions

    Hope this information is useful.

  • How can I get rid of the blue screen error?

    Original title: Windows Vista Start does not

    I have Windows Vista Home Premium, and I've had it for 5 years now (2006-) the problem is that I don't know what happened, but when it restarts, I have two options;

    Startup Startup Repair (recommended)
    Start Windows normally

    When I choose "Start Windows normally", a blue screen appears with an error message and disappears quickly, leading me to restart my Vista again. However, when I select Launch Startup Repair tool, it takes a while and after a bit, it ask if I want to send the error to microsoft (recommended) and I choose Yes, and it takes a little more time to look for a solution. Finally, a list of appropriate actions appear;

    Startup Repair; I tried this 8 times now, and he cannot find a solution, leading me to reboot once more.
    System restore; I tried ALL the dates of the restoration, and none of them worked. I got an error saying: it cannot restore.
    Restore the computer; 1. I don't have a backup drive (it's a shame, I know) and 2. I don't want back up and lose all my files.
    Windows Memory Diagnostic tools; I checked all hardware error, and none have been found.
    Command prompt; I don't know what to do with it.

    If someone can PLEASE help me, I would be VERY grateful. I have very old memories and photos on this computer and I don't want to lose these. I am begging for someone to help me, and my last priority would be to forget all these photos and files and move: (.) Oh and I tried running safe mode, by pressing F8 while the computer restarts and I've highlighted Mode safe mode with networking, but it gives a quick overview of a blue screen just and hangs on reboot. Please help me on the procedure to follow for the good of my IMPORTANT files and memories.

    Thank you, in advance.

    Hi AffanX,

    Method 1: Try to disable automatic reboot in the menu start-up advanced options, and then try to capture the blue screen error message, see the link below:


    Method 2: Disconnect all external devices (printers, scanner, USB (universal serial bus) readers, etc...)  Except the keyboard and mouse and then start.

    If this solves the problem, then add back devices at a time until you discover the piece of hardware causing the issue.  Then get any drivers\software update for the device.

    After disconnecting all external devices, run the Startup Repair

    Windows Vista or Windows 7 unbootable and the Startup Repair tool does not resolve the problem

    You can see the steps below for more information

    Resolve stop (blue screen) error in Windows 7

    (Article above applies to Windows Vista)

  • Blue screen errors, hard disk crash and now the windows activation question

    These last six months, I had a problem of error frequent blue screen crash. Suddenly last month the drive crashed, hard my computer didn't load windows on several effors, finally the hard disk had to be changed. Reinstalled the operating system after copying the files of restoration for windows, now windows says is not a genuine copy. Now, today still crash blue screen error after from once again, he says that this window is not genuine. MT laptop is a sony vaio 3 years old and came with a preinstalled windows 7 licenses and the key that I use is one written behind the laptop on the microsoft certificate.

    He seems to have removed the incompatibility of CID at least.

    Please try activating suggestion of Andre now - the system is now simply say that it is out of time, require activation by telephone.

    activation by telephone (call of the operator)

    Click the Start button

    in the search box, type

    SLUI 4

    and press the Enter key

    Follow the instructions, but when asked what service you need the ansafone phone, don't answer - it should oblige the operator to answer, who can deal with you

  • Related driver blue screen errors

    Recently I get associated driver blue screen errors. I tried the drivers updated and installation of updates. Here are the details of the error:

    Signature of the problem:
    Problem event name: BlueScreen
    OS version: 6.1.7601.
    Locale ID: 1033

    More information about the problem:
    BCCode: 1
    BCP1: 0000000074CE2E09
    BCP2: 0000000000000000
    BCP3: 000000000000FFFF
    BCP4: FFFFF8800257ACA0
    OS version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1


    Not definitive but it points to SZserver.exe (which is STOPzilla is a PC security software) I would run auditor to confirm that it is only

    Please run this test to find out which driver is causing the problem.

    If you're overclocking (pushing components beyond their design) return you to default at least until the crash is resolved. If you don't know what it is that you're probably not overclocking.

    Driver Verifier (for full instructions, see our wiki here)
    Co-written by JMH3143
  • Get the blue screen Error Message: 0x116_TdrBCR:2_Tdr:2_IMAGE_nvlddmkm.sys and Vista crashes

    Original title: crashing in Vista, something with the drivers I think

    At startup, I see a message that says: Media test failure.  I can sometimes to vista in normal mode, but then it's a matter of time (not too long usually) before the screen flickers and goes black.  I then turn off the power and restart.  Once it says graphics driver NVIDIA has stopped working properly, I've updated my driver and now it says it's working properly, but I still have the same problem.  My bucket of blue screen error is: 0x116_TdrBCR:2_Tdr:2_IMAGE_nvlddmkm.sys any help will be greatly appreciated

    Hi zambetti,.

    Bug VIDEO_TDR_ ERROR control has a value of 0 x 00000116. This error indicates that an attempt to reset display driver and recover a timeout failed.

    Check out the link:

    Since you've already tried to update the Nvidia drivers, you can try to uninstall and reinstall the same check.

    You can try to uninstall and reinstall all the programs and features Nvidia drivers and Device Manager.

    Step 1:

    Uninstall the audio drivers from programs and features

    a. click on start

    b. type appwiz.cpl in the start search

    c. search for all driver packages, Nvidia, right click and uninstall.

    Step 2:

    Uninstall the drivers from Device Manager.

    a. click on start

    b. type devmgmt.msc in search, and then press enter

    c. in find Manager device for the device, right-click on it and select the option uninstall.

    After you remove the drivers of these two places, you can try to remove the NVIDIA folder and restart to see if that solves the problem after I installed the generic drivers.

    Step 3:

    To delete the folder:

    one. Click on start and Type C:\windows\system32\drivers folder in start search

    b. click on drivers and select nvlddmkm.sys

    c. right click and rename nvlddmkm.sys in nvlddmkm.sys.old. or delete.

    d. restart the computer and check.

    You can also check the manufacturer's website and download the latest drivers from Nvidia:

    Hope this information is useful.

    Jeremy K
    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think.

    If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

Maybe you are looking for