get the last error of coming to the g4 pavilion 1210 hp support Assistant to laptop

1. product name and number of :

Pavilion g4 laptop 1210se

2. the installed operating system:

Windows 7 home basic 64-bit


3. error message:

(get the latest hp support assistant) the error appeared in the hp support assistant

When I click and install the update it doesn't effect in case of error.

4. all changes made to your system until the problem occurred:

None


 

Hello

Try the following.

Unless you still have the installer, download the latest version of HP Support Assistant from the page on the link below - download links are to the bottom of the page - and Save the installer to your download folder.

http://h18021.www1.HP.com/helpandsupport/HP-support-Assistant.html

Then, if you do not have an extraction utility installed, download and install 7-Zip.  Please note that If you have a 64-bit installation, download and install the Installer x 64 64-bit .msi on the link below.

http://www.7-zip.org/

Then, right click on the HPSA installer you download earlier, select Extract 7 - Zip, select the files, and then click Ok.  The newly extracted folder, right-click on UninstallHPTCA and select "Run as Administrator" - you may well see no progress of this attempt uninstalling, then leave the laptop at idle for a good 10 minutes before restarting it.

When Windows has completely recharged, run Microsoft 'Fixit' on the link below again before trying to install the new version of HPSA...

http://support.Microsoft.com/mats/Program_Install_and_Uninstall

Kind regards

DP - K

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