get the message: windows 7 build 7601 copy of windows is not genuine. How can I fix it?
Diagnostic report (1.9.0027.0):
-----------------------------------------
Validation of Windows data-->
Validation code: 50
Validation caching Code online: n/a, hr = 0xc004f012
Windows product key: *-* - QCPVQ - KHRB8-RMV82
Windows product key hash: + Rj3N34NLM2JqoBO/OzgzTZXgbY =
Windows product ID: 00359-OEM-8992687-00095
Windows product ID type: 2
Windows license Type: OEM SLP
The Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {D75F6B8D-FD33-4D93-A59B-C18C085AD922} (1)
Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Product name: Windows 7 Home Premium
Architecture: 0 x 00000009
Build lab: 7601.win7sp1_gdr.140303 - 2144
TTS Error: T:20141011100331115-
Validation of diagnosis:
Resolution state: n/a
Given Vista WgaER-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
Windows XP Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002
OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
OGAExec.exe signed by: n/a, hr = 0 x 80070002
OGAAddin.dll signed by: n/a, hr = 0 x 80070002
OGA data-->
Office status: 109 n/a
OGA Version: N/a, 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Office Diagnostics: FCEE394C-69-8007007e_B4D0AA8B-604-ffffffff_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowed
Analysis of file data-->
Other data-->
Office details:
Spsys.log Content: U1BMRwEAAAAAAQAACAAAAPJDAAAAAAAAYWECAID6//93Y20jXOXPAWbXGpOihAOpMHzDmWxsjurb4+tDr4Nxr/mJ8t6h+Ddvp5RvdZC4XIrVk9kxyBm9MTOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAx4dZsxs/sxaQSZh6DCEuBH6ZesZXGEuFvEjFW4d8bH5aX9t+cUvN19Qr08w9wfPqYzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgM
License data-->
The software licensing service version: 6.1.7601.17514
Error: the product key is not found.
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
Beyond: 0 x 0000000000000000
Event timestamp: 10:5:2014 13:14
ActiveX: Registered, Version: 7.1.7600.16395
The admin service: recorded, Version: 7.1.7600.16395
Output beyond bitmask:
--> HWID data
Current HWID of Hash: NAAAAAEAAgABAAEAAAACAAAABAABAAEAln0A/WZHKK0AXzKeqJvwO1zDbGLcxnY8cgEucw ==
Activation 1.0 data OEM-->
N/A
Activation 2.0 data OEM-->
BIOS valid for OA 2.0: Yes
Windows marker version: 0 x 20001
OEMID and OEMTableID consistent: Yes
BIOS information:
ACPI Table name OEMID value OEMTableID value
APIC DELL QA09
FACP DELL QA09
HPET DELL QA09
BOOT
MCFG DELL QA09
QA09 DELL SLIC
SSDT DELL PtidDevc
ASF! REFERENCE DELL QA09
SSDT DELL PtidDevc
SSDT DELL PtidDevc
UEFI DELL QA09
UEFI DELL QA09
UEFI DELL QA09
Hi Karen,.
Sorry for the late reply.
According to the problem description, I understand that your Windows is not activated, and you also get a large number of .dll errors. .dll error is displayed if there is no corrupted system file.
Follow the method to fix the .dll below error:
I suggest you run the checker of file system (CFS) analyze and check if it helps.
- Click Start, type command prompt or cmd in the box Search
- Right-click guest, and then click run as administrator. If you are prompted for an administrator password or a confirmation, type the password, or click allow.
- At the command prompt, type the following command and press ENTER: sfc/scannow
The sfc/scannow command will scan all protected system files and replace the corrupted files by a cached copy which is located in a compressed folder to %WinDir% \System32\dllcache.
The placeholder % WinDir % represents the Windows system folder. For example, C:\Windows.
Note Do not close the command prompt window until the audit is completed 100%. The results of the analysis will be posted when this process is complete.
Restart the computer and try to activate.
To activate windows using phone follow the step below:
- Press the windows key + R
- Now type "slui 4" in the Run dialog box and press ENTER.
- Select the closest location and click Next
- Take the phone activation option and brace yourself for a real person.
I suggest you check the below link for more option on get help activate Microsoft Windows:
http://support.Microsoft.com/kb/950929
Hope this solves the problem. If the problem persists, you can write to us and we will be happy to help you further.
Tags: Windows
Similar Questions
-
Windows is not genuine.how can I fix?
Windows is not genuine.how can I fix?
I'm not good at this fielld... pls help.Hi Selimyc,
· How long have you been faced with this problem?
· You did material new or modifications to the software before the show?
Windows 7 license store may be damaged or unreadable. Please try the steps below to re-create the store.
1. open Internet Explorer.
2. type: %windir%\system32 in the browser's address bar.
3. find the file CMD.exe
4. right click on CMD.exe and select run as administrator.
5. type: net stop sppsvc (it may ask you if you're sure, select Yes)
6 type: cd windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
7 type: Rename tokens.bar tokens.dat
8 type: net start sppsvc
9 type: slui.exe
10. after a few seconds of activating Windows dialog box will appear. You may need to reactivate and/or re - enter your product key or Activation can occur automatically.
If the steps above do not help, you can call the telephone option again, automated and reactivate.
1. click on start, type slui 4 in the start search box and press ENTER.
2. Select your country.
3. Select the telephone activation option.
Dial toll-free and reactivate Windows.
See also:
Activating Windows: Frequently asked questions
http://Windows.Microsoft.com/en-us/Windows7/activating-Windows-frequently-asked-questions
I hope this helps!
-
I bought a Lenovo T510 with Windows 7 Ultimate genuine pre installed on 03/20/11. The product ID is 0426-OEM-8992662-00497. Ive been using it daily for over a year with all of the problems until this morning. When I turned on the laptop I received the message that my copy of windows 7 Ultimate can be false, even though I received an update of windows on 06/07/12 How is that? When I tried returning product key he still came the same. What I do, and how can I solve this problem?
Your windows is not genuine.
The key of product in use is the infamous Lenovo OEM SLP key blacklisted. This key has been blacklisted before Windows 7 came out and has never been sold.You will need to buy a full edition of genuine windows or return to windows, your computer comes with that. -
I get the message "Windows is not genuine" after reinstalling windows
4 years ago, I bought my laptop (HP ProBook s 4310) with Windows 7 pre-installed, without any disk. A month ago, I formatted my HDD and reinstalled windows. First of all, I found my key windows (using "magical jelly bean"), then downloaded an iso of Windows 7 from Digital River, installed and used my previous key.
Now, I get this non-genuine message. Since I initially bought windows and that the seller does not gives me any drive, I think not that I did something wrong. Someone knows a solution to this problem?
Option 1:
If the COA sticker is damaged, you must use the recovery partition to reinstall Windows 7, it will be exempt from the need to use the product key to activate your installation of Windows 7.
Option 2:
If your recovery partition is not available or damaged, you must contact the manufacturer of your computer, and request that a defined recovery disk you can use to reinstall Windows 7. They could practice a small shipping and handling. This will exempt the need to also use the product key.
Option 3:
If neither options 1 or 2 is possible, then you will need to invest in a new license of full version of detail.
New computers coming often pre-installed with Windows 7 have what is called a recovery partition. This is used to reinstall an operating system in the case of a system failure. To access it, you need to start when you start your computer by pressing a function key. This can be either F1, F2, F9, F10, F11, F12 key DEL or tab. See the manual that came with your PC for instructions on how to reinstall Windows.
This is how the recovery partition is accessible to most popular brands...
For Dell, press F8 on the keyboard until the Advanced Boot Options menu appears on the screen.
For HP, press F11 directly after switching on the device
For LG, press F11 directly after switching on the device
For Toshiba, press and hold "0" BEFORE and during the power upward
For Acer, press and hold ALT + F10, as soon as you see the logo
For Asus, press F9, as soon as you see the Asus logo.
For Samsung, press F4 to the power upward...
For Fujitsu, press the F8 key directly after the power
Advent, restart your computer. Then, press F10 repeatedly until the message "Starting system recovery"
Sony VAIO, reboot and press "F8" or "F10" repeatedly until the screen "Advanced Boot Options".
-
Unable to format the memory card, I get the message "windows could not format.
Original title: car micro sd problem
Hellomy laptop detects the memory card (after a good dose of refreshing it), but whenever I try to open it or scan or format, any area 'my computer' freezes. and, now my phone displays the message "no inserted memory card. I use a dell inspiron 1525 with windows vista sp2 with 3 GB of ram and and 230 GB hard drive.to get you in the loop, the songs on my memory card using previously to disappear on their own or used to go corrupt, so I decided to scan it. now, when I insert in my lappy, im facing this new problem. kindly helppppppppp me.PS - after several attempts, I had the option to put in shape, but after clicking on the option, I get the message "windows could not format.Hello
You are able to use any other memory card with no problems on the same computer?
Try to format it on another computer and check. If you are unable to format it on another computer then it is perhaps because of the corrupted memory card. You will need to contact the manufacturer for assistance.
-
Hello
My laptop has been inactive for a few weeks and when I started I had many updates to install...
I am running Windows Vista professional. After a (apparently unsuccessful) update with service pack 2, I get a message that my Windows is not genuine!
- When I try to enter my key product per computer > properties etc. I get a message: "the product key you entered will not work with this edition of Windows Vista.» You must run the Windows Vista Setup program or enter a Windows Vista Business product key." But the key that I entered is for Vista Business!
- I also tried to download the service pack and run it again, but it never ends. Same thing happens with another microsoft product making so-called system updates... They both end up never after many hours.
- Do here, unfortunately, none created system restore point so I can't go back...
Other possible solutions? I have a lot of programs installed there and I don't want to reinstall windows from the restore CD. In addition, I do not know if it would work since I have the product key appears to be invalid for any reason any...
Thanks in advance
I don't know what the problem is to post your report in the forums - especially since you are clearly able to download also.
The problem seems OK - a corrupt license store.
Please try the steps below to re-create the store with the correct data.(1) open an Internet browser window.
(2) type: %windir%\system32 in the browser's address bar.
(3) find the CMD.exe file
(4) make a right click on CMD.exe and select "Run as Administrator"
(5) type: net stop slsvc (it may ask you if you're sure, select Yes)
(6) type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
(7) type: Rename tokens.bar tokens.dat
(8) type: cd %windir%\system32
(9) type: net start slsvc
(10) type: cscript slmgr.vbs - FLIR (it may take time for this will be complete, please be patient)
(11) restart your computer twice.You may need to enter your COA key and activate it.Once complete, run another report MGADiag and post back with the results -
Windows 7 not genuine - how can I turn it back on
I have a laptop HP with Windows 7. Now a year more a few months after the purchase, I get a message windows 7 is not genuine, build 7600 - does not display that enabled.
What I do - I have the key of product only.Try the method on this Web page...
http://www.kodyaz.com/articles/how-to-activate-Windows-7-by-phone.aspx
-
I need help, I downloaded windows 10 and now I get a message that my windows 7 is not genuine. How can I get rid of counterfeiting?
If you're still running Windows 7 and have not yet upgraded to Windows 10 then
Download and run the Microsoft Genuine Advantage Diagnostic Tool:
http://go.Microsoft.com/fwlink/?LinkId=52012
Post your results (copy button) and paste the results in your answer.This will help us determine what question.
J W Stuart: http://www.pagestart.com
-
After cloning a Windows 7, I suddenly get the error Windows is not genuine
Diagnostic report (1.9.0027.0):
-----------------------------------------
Validation of Windows data-->Validation code: 0x8004FE21
Code of Validation caching online: 0x0
Windows product key: *-* - KT6JH - GD2G2-CYCBY
The Windows Product Key hash: utzLWpX7vJLcNNqFSg2/SNlkWQA =
Windows product ID: 00359-OEM-9804077-57474
Windows product ID type: 8
Windows license type: COA SLP
The Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {4425EAD4-AF64-448E-A6CA-C1792DA6A6B5} (3)
Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Product name: Windows 7 Home Premium
Architecture: 0 x 00000009
Build lab: 7601.win7sp1_gdr.120330 - 1504
TTS error:
Validation of diagnosis:
Resolution state: n/aGiven Vista WgaER-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002Windows XP Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
OGAExec.exe signed by: n/a, hr = 0 x 80070002
OGAAddin.dll signed by: n/a, hr = 0 x 80070002OGA data-->
Office status: 100 authentic
Microsoft Office Professional Plus 2007-100 authentic
Microsoft Office OneNote 2007 - 100 authentic
OGA Version: N/a, 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_672A8F41-307-80004005_672A8F41-349-80004005_672A8F41-244-80004005Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default browser: C:\Program Files (x 86) \Internet Explorer\iexplore.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowedAnalysis of file data-->
[File mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100Other data-->
Office details:{4425EAD4-AF64-448E-A6CA-C1792DA6A6B5} 1.9.0027.0 6.1.7601.2.00010300.1.0.003 x 64 *-*-*-*-CYCBY 00359-OEM-9804077-57474 8 S-1-5-21-1431995697-1789167939-1368675158 Acer Aspire 5740 Phoenix Technologies LTD. V1.28 20100812000000.000000 + 0001F383F07018400FC 0409 0409 Eastern Standard Time(GMT-05:00) 0 3 ACRSYS ACRPRDCT 100 100 12 B8F620CD0E4270E mryL53NeQtBQYoDD9SHtOe5zgG4 = Microsoft Office Professional Plus 2007 89446 903-9316045-651831 100 Microsoft Office OneNote 2007 12 3060EC8057B7F73 Vy1VlfFF66GA7uY1hyKZEK/XKSk = 81609-953-0068205-62042 1 Content Spsys.log: 0 x 80070002
License data-->
The software licensing service version: 6.1.7601.17514Name: Windows 7 HomePremium edition
Description: operating system Windows - Windows (r) 7, channel OEM_COA_SLP
Activation ID: 5e017a8a-f3f9-4167-b1bd-ba3e236a4d8f
ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00196-040-757474-02-1033-7601.0000-2312012
Installation ID: 015332876941068422009746752261574980226881493074059235
Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial product key: CYCBY
License status: licensed
Remaining Windows rearm count: 2
Trust time: 07/10/2012 21:20:48Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: n/a
Beyond: 0x000000000001EFF0
Event timestamp: 10:6:2012 12:15
ActiveX: Registered, Version: 7.1.7600.16395
The admin service: recorded, Version: 7.1.7600.16395
Output beyond bitmask:
Altered the file: %systemroot%\system32\sppobjs.dll
Altered the file: %systemroot%\system32\sppc.dll|sppc.dll.mui
Altered the file: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
Altered the file: %systemroot%\system32\sppwinob.dll
Altered the file: %systemroot%\system32\slc.dll|slc.dll.mui
Altered the file: %systemroot%\system32\slcext.dll|slcext.dll.mui
Altered the file: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
Tampered files: Check %systemroot%\system32\slui.exe|slui.exe.mui|COM
Altered the file: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
Altered the file: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
Altered the file: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
Altered the file: %systemroot%\system32\drivers\spsys.sys--> HWID data
Current Hash HWID: LAAAAAEAAQABAAEAAAABAAAAAgABAAEAln2eDYLDSibCG bQwOgm4LR7XF0 plusActivation 1.0 data OEM-->
N/AActivation 2.0 data OEM-->
BIOS valid for OA 2.0: Yes
Windows marker version: 0 x 20001
OEMID and OEMTableID consistent: Yes
BIOS information:
ACPI Table name OEMID value OEMTableID value
APIC APIC PTLTD
FACP INTEL CALPELLA
HPET INTEL CALPELLA
START PTLTD $SBFTBL$
MCFG INTEL CALPELLA
SLIC ACRSYS ACRPRDCT
SSDT PmRef CpuPmI cloned a cloned hard drive 500G hard 1 TB which has been cloned from the original 250 G HD thaqt provided with the computer. The first clone worked like a charm - this one I had trouble getting the reader to clone, and then after a while I started to have the pop box. I called support – they agree it is a geniune version and do not understand what the problem is. Help - I can no longer update Windows and now I'm having a problem with my iPhone, sync with iTunes on this machine. Help me, please.
The common cause for these mismatches is a defective Intel Rapid Storage Tech driver
Download and install the latest version of...
http://Downloadcenter.Intel.com/Detail_Desc.aspx?ProductID=2101&DwnldID=20624&lang=eng&IID=dc_rss
Then run another MGADiag report and view the results.
-
my windows is not genuine how can I install the key on my com
I have a new computer that I had the hard drive replaced. the homepage displays a warning my windows is not authentic. If you need to install the product key. How can I do this
To analyze and solve problems for Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool
(download and save to the desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
Once saved, run the tool.
Click on the button continue, which will produce the report.
To copy the report in your response, click the button copy in the tool (ignore the error at this stage), and then paste (using r-click and paste or Ctrl + V) in your response.
-* in your own thread *, pleasePlease also state the Version and edition of Windows cited on your COA sticker (if you a) in the case of your machine (or inside the battery compartment), but does NOT quote the key on the sticker!
http://www.Microsoft.com/en-us/howtotell/hardware.aspx -
I let someone use my computer and somehow they formatted my computer, s he always tells me to run the Startup Repair, but it won't let me. Someone knows how to fix this?
Your best option is to try to reinstall Windows 7:
If Windows 7 is pre-installed:
New computers that come pre-installed with Windows often have what is called a recovery partition. This is used to reinstall an operating system in the case of a system failure. To access it, you need to start when you start your computer by pressing a function key. This can be either F1, F2, F9, F10, F11, F12 key DEL or tab. See the manual that came with your PC for instructions on how to reinstall Windows.If your recovery partition is not available or damaged, you must contact the manufacturer of your computer, and request that a defined recovery disk you can use to reinstall Windows 7. They could practice a small shipping and handling.
------------------------------------
This is how the recovery partition is accessible to most popular brands...
For Dell, press CTRL + F11 directly after switching on the device
For HP, press F11 directly after switching on the device
For LG, press F11 directly after switching on the device
For Toshiba, press and hold "0" BEFORE and during the power upward
For Acer, press and hold ALT + F10, as soon as you see the logo
For Asus, press F9, as soon as you see the Asus logo.
For Samsung, press F4 to the power upward...
For Fujitsu, press the F8 key directly after the power
Advent, restart your computer. Then, press F10 repeatedly until the message "Starting system recovery"
Sony VAIO, reboot and press "F8" or "F10" repeatedly until the screen "Advanced Boot Options".If you have a retail copy of Windows 7 installed, use your reinstallation disk to perform a new installation:
http://Windows.Microsoft.com/en-us/Windows7/installing-and-reinstalling-Windows-7
-
I don't want to go to earn 10 - I've heard too many problems. I'm ready to upgrade to win 8 or 8.1 if it means I get a legitimate copy of windows
See more of Diagnostic report.
Diagnostic report (1.9.0027.0):
-----------------------------------------
Validation of Windows data-->
Validation code: 0
Code of Validation caching online: 0xc004c4ab
Windows product key: *-* - X92GV - V7DCV-P4K27
The Windows Product Key hash: aU2z1/fnhnLHmhBm699qYZT2E6s =
Windows product ID: 00426-OEM-8992662-00400
Windows product ID type: 2
Windows license Type: OEM SLP
The Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {39925E49-B133-4F66-B5AD-313D699A1FC4} (1)
Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Product name: Windows 7 Ultimate
Architecture: 0 x 00000009
Build lab: 7601.win7sp1_gdr.151230 - 0600
TTS error:
Validation of diagnosis:
Resolution state: n/a
Given Vista WgaER-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
Windows XP Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002
OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
OGAExec.exe signed by: n/a, hr = 0 x 80070002
OGAAddin.dll signed by: n/a, hr = 0 x 80070002
OGA data-->
Office status: 109 n/a
OGA Version: N/a, 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowed
Analysis of file data-->
[File mismatch: C:\Windows\system32\systemcpl.dll[6.1.7600.16385], Hr = 0x800b0100
Other data-->
Office details:
{39925E49-B133-4F66-B5AD-313D699A1FC4} 1.9.0027.0 6.1.7601.2.00010100.1.0.001 x 64 *-*-*-*-P4K27 00426-OEM-8992662-00400 2 S-1-5-21-2595295314-2542787543-4225730385 Corporation Sony VGC-RT100Y American Megatrends Inc.. R0215T2 20090902000000.000000 + 000D94A3007018400F8 0409 0409 Time(GMT-08:00) Standard Pacific 0 3 HPQOEM SLIC-MPC 109 Content Spsys.log: 0 x 80070002
License data-->
Input error: can not find script file "C:\Windows\system32\slmgr.vbs '.
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: n/a
Beyond: 0 x 0000000000000000
Event time stamp: n/a
ActiveX: Registered, Version: 7.1.7600.16395
The admin service: not registered - 0x80070005
Output beyond bitmask:
--> HWID data
Current Hash HWID: NgAAAAEAAgABAAEAAQACAAAABAABAAEA6GFeeXrS2FDET5CjxF2wENabrO + LNoiqlLsihUxY
Activation 1.0 data OEM-->
N/A
Activation 2.0 data OEM-->
BIOS valid for OA 2.0: Yes
Windows marker version: 0 x 20001
OEMID and OEMTableID consistent: Yes
BIOS information:
ACPI Table name OEMID value OEMTableID value
APIC Sony VAIO
FACP Sony VAIO
HPET Sony VAIO
MCFG Sony VAIO
SLIC SLIC-MPC HPQOEM
OEMB Sony VAIO
GSCI Sony VAIO
SSDT Sony VAIO
The date of manufacture of your system is around September 2009, which means that your system might have are preinstalled with Windows 7, but another edition such as the home edition Premium or Home Basic edition.
Check at the bottom of the laptop or in the battery compartment to confirm the version and edition of Windows which initially is preinstalled on your laptop, then the answer here with your findings.
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I bought Microsoft Window 7 Home premium with my Dell laptop in 2011. I had window installed on the laptop, as well as real Cd of Windows 7 and the key of window number is printed on the back of my laptop. I reinstalled the window on my laptop with the windows cd and inserted the right key. But I get the message window is not genuine. I tried a lot of things... updated bio, fast memory of intel and also all the latest driver of my laptop from the Dell Web site. But still unable to activate the it.followed all the intruction provided in dell as microsoft community community, but still no result.
Someone can help me. I'm also pasting the result of MGA diagnostic tools.
Diagnostic report (1.9.0027.0):
-----------------------------------------
Validation of Windows data-->Validation code: 0
Code of Validation caching online: 0x0
Windows product key: *-* - MK7JP - GHTB6-DV923
The Windows Product Key hash: lrFcCyr + 9u2QtE6FEcrgsGPEtnc =
Windows product ID: 00359-OEM-9902994-74509
Windows product ID type: 8
Windows license type: COA SLP
The Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {1AE2237D-E3B3-49F8-A756-C8E5AFF4CF33} (3)
Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Product name: Windows 7 Home Premium
Architecture: 0 x 00000009
Build lab: 7601.win7sp1_gdr.150525 - 0603
TTS error:
Validation of diagnosis:
Resolution state: n/aGiven Vista WgaER-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002Windows XP Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
OGAExec.exe signed by: n/a, hr = 0 x 80070002
OGAAddin.dll signed by: n/a, hr = 0 x 80070002OGA data-->
Office status: 109 n/a
OGA Version: N/a, 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowedAnalysis of file data-->
Other data-->
Office details:{1AE2237D-E3B3-49F8-A756-C8E5AFF4CF33} 1.9.0027.0 6.1.7601.2.00010300.1.0.003 x 64 *-*-*-*-DV923 00359-OEM-9902994-74509 8 S-1-5-21-1823455569-3041811487-3675979126 Dell Inc.. Inspiron N5110 Dell Inc.. A11 20120803000000.000000 + 0007E223807018400FE 0409 0409 India Standard Time(GMT+05:30) 0 3 DELL WN09 109 Content Spsys.log: 0 x 80070002
License data-->
The software licensing service version: 6.1.7601.17514Name: Windows 7 HomePremium edition
Description: operating system Windows - Windows (r) 7, channel OEM_COA_SLP
Activation ID: 01f5fc37-a99e-45c5-b65e-d762f3518ead
ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00198-029-974509-02-1033-7601.0000-1812015
Installation ID: 009794081222872485976195139692296731118475912305979490
Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial product key: DV923
License status: initial grace period
Time remaining: 39660 minute (s) on (27 day (s))
Remaining Windows rearm count: 3
Trust time: 01/07/2015 23:31:52Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
Beyond: 0 x 0000000000000000
Event timestamp: 7:1:2015 21:22
ActiveX: Registered, Version: 7.1.7600.16395
The admin service: recorded, Version: 7.1.7600.16395
Output beyond bitmask:--> HWID data
Current HWID hash: MAAAAAEAAQABAAIAAAABAAAAAwABAAEAeqgQzST8BobcDgqnnMa8xHjqKt9qJi5zActivation 1.0 data OEM-->
N/AActivation 2.0 data OEM-->
BIOS valid for OA 2.0: Yes
Windows marker version: 0 x 20001
OEMID and OEMTableID consistent: Yes
BIOS information:
ACPI Table name OEMID value OEMTableID value
APIC DELL WN09
FACP DELL WN09
HPET DELL WN09
MCFG DELL WN09
SSDT TrmRef PtidDevc
WN09 DELL SLIC
SSDT TrmRef PtidDevc
SSDT TrmRef PtidDevc
SSDT TrmRef PtidDevc
SSDT TrmRef PtidDevc
OSFR DELL M08Have you tried to restart by phone?
How to activate Windows 7 manually (activate by phone)
1) click Start and in the search for box type: slui.exe 4
(2) press the ENTER"" key.
(3) select your "country" in the list.
(4) choose the option "activate phone".
(5) stay on the phone (do not select/press all options) and wait for a person to help you with the activation.
(6) explain your problem clearly to the support person.
http://support.Microsoft.com/kb/950929/en-us -
I move the file from my old PC which took place with Vista on a new computer running with Win 10 where I have Windows Live Mail is installed. When I try to copy the files from Windows Mail on Vista on a USB key I get the message "you are about to copy this file without its properties". After studying this issue on the forums, a proposed solution was to reformat the drive in NTFS format, I did. This does not solve the problem. Any suggestions? Would it be OK in this case to ignore the message and copy the file without its properties?
Well data files/user of vista should work. Yes a NTFS format is good, go to run, or cmd, type:
diskmgmt.msc in msc, R.click on the material, delete the partition, create one, format. Use the default settings,
Once thru, L.click the disk, go to actions, all, select 'enable '.
In addition, live windows for vista is microsoft discontinud
-
Whenever I try to update, I get the message "windows Explorer has stopped working". It then seeks a solution, restarts, and immediately stops again. No error, just a constant circle of shutdown and startup code. This has happened for days. I am running windows 7.
I think that norton or mcafee may have been preinstalled as trial versions, but I've never actually used them. Unfortunately I can't use the windows Explorer, so I can't check if they are still there.
We will cover all the possibilities.
1. download each of the tools for deletion below, save it to your desktop:
Norton Removal Tool: ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe
McAfee removal tool: http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
2. close all open applications (that is, anything with an icon on the taskbar).
3. After completing some you have a copy of your handy product key, uninstall all software (including LiveUpdate and Add-ons of Norton) Norton through Control Panel | Programs | Uninstall a program (or Control Panel |) Programs and features, if you are using the classic view)
IMPORTANT! => Activate the Windows Firewall immediately after the restart.
IMPORTANT! => Now you're "working without a net": no to ANYTHING else online (e.g., navigation, reading e-mail, chat) until you have completed the steps #4, #5 and #6 below!
4. right click on one of the files that you saved in #1 above and select run as administrator to run the utility. DO TAP not your keyboard until the race ends, then restart.
5. Repeat step #4 for another removal tool.
Tips:
-Online use another computer to download the removal tool, if necessary, then transfer it to the computer via CD, DVD, or a USB brand new, never been used (flash drive), or a summer freshly updated in shape.
-Online start the problem in Mode safe computer, if necessary, proceed as above.
-Online after completing all of the above, uninstall AVG Free & reboot. Now do a new installation of AVG Free 9.0, this time select the CUSTOM installation option and do NOT install (uncheck) Linkscanner Search-Shield, Active Surf-Shield, security or the email of crawl components toolbar.
Why you don't need your anti-virus to scan your email
http://thundercloud.NET/infoave/tutorials/email-scanning/index.htm-Online download/run system update before running Windows Update again: http://support.microsoft.com/kb/947821
~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft
-
Please help I can use my network wireless at home I don't have a problem, but when I use it at work I get the message window explorer cannot display the webpage and the worl tour plan has a red cross on it can you help me solve this problem
Hi susanearle,
You can try the steps in your previous thread about this problem?
Please let us know, thanks!
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