get the Octoshapeclient.exe: cannot start error message everytime I turn on my pc.
My computer is running slow so I uninstalled programs and deleted all my files, now I get the Octoshapeclient.exe: impossible to launch the error message every time I turn on my pc, I have Vista.
I ran a Spybot scan and a scan of Norton, continues to receive the Octoshape error. Please advise next step. Thank you!
Hi Diane,
Thanks for posting this question in the Microsoft Community.
1. have you updated to Service Pack 2 installed?
2. when exactly you get this error?
Follow these methods.
Method 1.
Start the computer in safe mode and run a full scan of computer viruses.
Start your computer in safe mode: http://windows.microsoft.com/en-SG/windows-vista/Start-your-computer-in-safe-mode
Run a full scan of the computer with the Microsoft Safety Scanner to make sure that the computer is virus-free.
Microsoft safety scanner: http://www.microsoft.com/security/scanner/en-us/default.aspx
Warning of Security Scanner: there could be a loss of data while performing an analysis using the Microsoft safety scanner to eliminate viruses as appropriate.
Additional information.
Is my PC infected with virus or spyware? : http://windows.microsoft.com/en-in/windows/is-my-pc-infected-with-viruses-or-spyware
Method 2.
We can refer to this article and check if that helps.
Optimize Windows Vista for better performance: http://windows.microsoft.com/en-in/windows-vista/optimize-windows-vista-for-better-performance
Note: you should not disable Windows Firewall, unless you have another firewall is activated. Turning off Windows Firewall may make your computer (and your network, if you have one) more vulnerable to damage caused by worms or hackers.
Warning of Security Scanner: there could be a loss of data while performing an analysis using the Microsoft safety scanner to eliminate viruses as appropriate.
Let us know if you need assistance with this problem of Windows. We will be happy to help you.
Tags: Windows
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