Google Chrome OS is missing or damaged - recovery key USB led: an unexpected error has occurred

My little niece had a Dell ChromeBook for Christmas one year - no problem at all.

His grandmother bought a Dell ChromeBook a few months ago and today she got the screen "Google Chrome OS is missing or corrupt... ».

I followed the instructions and created a recovery (using my MacBook) drive and after a few seconds, I see "unexpected error has occurred...". »

Looks like she is guaranteed in this respect, makes it look like a hardware problem?  Anything else I can try?

Go to an another recovery drive using another brand of USB and create on laptop Windows 10 of my wife - just in case...

Well - it goes back to the shop.

Had a chat with Dell Support and that's what they said to do

Tags: Dell Laptop

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