Google my Touch / Micro SD 4 GB card help

Help, please.

I am running Windows Vista 64 bit and it won't let me drag and drop the files on my phone My Touch that is uses a 4G Micro SD Card Windows recognizes the phone and install the driver. But when I go to my computer click on the camera I get a message telling me to insert the media in the device. I have a micro work sd card in the phone (it works very well with windows xp) but it does not recognize. Help, please. I already was in touch with HP (my cell phone provider) as well as the phone manufacturer. I know that this is a related problem of Vista. Any help would be greatly appreciated!

Thank you
-Jessie

Hi Jessie,.

ؠ you are able to read the SD card using a card reader?

Install the update from the link below and check if the SD card is detected. There are various links for 32-bit operating system and 64-bit.

http://support.Microsoft.com/kb/936825/

Previous post: the result.

Bindu S - Microsoft Support

[If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message.] [Marking a post as answer, or relatively useful, you help others find the answer more quickly.]

Tags: Windows

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