Guarantee of blackBerry Smartphones
who can I speak to or what number I can ring to untangle my blackberry sending repair warranty?
You call your carrier (Orange) for any intervention under warranty that needs to be done. They are contracted in support of your phone on behalf of RIM.
However, if you buy the phone at Orange, you must contact the seller to continue it.
I hope that helps you.
Tags: BlackBerry Smartphones
Similar Questions
-
Hi, does anyone know who to contact or how can I get a new certificate of guarantee for my bb, because I lost the original one and I need to repair my 9900 broken "BOLD", thanks
Sorry, I don't know what your "career network". Do you mean "centre" of the network? It's Vodafone Romania?
Where did you bought it?
There is no email support RIM/BlackBerry. For official support, you call your operator mobile phone and on any issue that they cannot solve, ask to have intensified to support BlackBerry level 2 level.
-
BlackBerry smartphones can not CONNECT to THE SERVER
Hello need help. My Blackberry Curve 8520 (OS 5.0.0.1036) does not connect to the server. It shows my network (Vodafone) and gets a strong signal; makes and receives calls; connect wifi; but it is also completely static. After the first Setup email screen I get: your device has a connection to the server problm. (I think it means the Blackberry server?) So I can not connect any email. Very well in my other near-identical Curve 8520 Sim Card work. How can I do please? Y at - it a reset or software update is complete I can undertake? Thank you, Michael
I can help you with the it policy... lack of procedure for access to the BES server, this (and only this) cleanse a BB to an it policy:
- Article ID: KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings
If you do a backup/restore, don't do this basically... rather, backup/restore only the databases specific you need (for example, calendar, contacts, messages, etc.) and more precisely to avoid data bases having something to with COMPUTER policy, business, etc.. If you restore those, the it policy will be conscientiously restored to the device, and you will be right where you are now.
As for a BES Server trying to reach out... There is nothing that I can offer you. Your best bet is to talk to your provider and make sure you have no BES-level service enabled on your account of them. Who should (note 'should'... is there no guarantees) prevent a BES server to reach out and the reactivation of your device.
Good luck!
-
Two problems, no idea if they are related or not. I had a Curve 9300 for 18 months - no major problems.
(1) this evening it all of a sudden all messages deleted more than a few days old f. It is used to transport e-mail maybe 3-4 weeks. No idea why. It happened all of a sudden.
(2) I've been sync using BB desktop between appliance and MS Outlook 2010 for 18 months. Synchronization suddenly a few months ago tried to delete all the old entries calendar on my computer. I worked hard that by putting the synchronization of calendar configuration "mode 2", 'All the entries in the calendar' with a filter defined on synchronize start dates after 01/01/2013. It worked. But all of a sudden tonight trying to remove almost 100 entries of (recent) Agenda of my computer.
Any ideas, anyone? Thanks in advance...
Hello
Mr_Numbers_135 wrote:
(1) this evening it all of a sudden all messages deleted more than a few days old f. It is used to transport e-mail maybe 3-4 weeks. No idea why. It happened all of a sudden.
Here are some tips to use:
- KB02843 What is the function of low memory manager on the BlackBerry smartphone
- KB14320 How to maximize space and power battery life on the BlackBerry smartphone
- KB14213 Call logs, SMS text and email messages are deleted from the BlackBerry smartphone
Mr_Numbers_135 wrote:
(2) I've been sync using BB desktop between appliance and MS Outlook 2010 for 18 months. Synchronization suddenly a few months ago tried to delete all the old entries calendar on my computer. I worked hard that by putting the synchronization of calendar configuration "mode 2", 'All the entries in the calendar' with a filter defined on synchronize start dates after 01/01/2013. It worked. But all of a sudden tonight trying to remove almost 100 entries of (recent) Agenda of my computer.
I suggest this thread:
It begins with a process to start properly and there is an exchange of views, and there is also a post (15) with links to earlier versions of the Software Desktop, if those who are needed. Note that this is not, by any means, guaranteed to work... but it worked to much to solve the problems they have.
Good luck!
-
BlackBerry Smartphones there was a problem during the installation, please try again
PROBLEMS OF THE APP WORLD... I get "there was a problem during the installation, please try again" when you try to download the app updates or download new applications of any kind. I tried to return the service directories and empty the cache. I also called my service provider and they offer no help for me. Is there any solution for this or does have the phone must be sent in the RIM, I always left a guarantee. PLEASE HELP ME WITH THIS PROBLEM!
Hello carckberrypie,
In this case, I would recommend wiping the BlackBerry smartphone. To do this, we would need to back up the BlackBerry smartphone http://bit.ly/aSediX
Once saved, please follow the link below to do a wipe of your BlackBerry smartphone security.
Link: http://www.blackberry.com/btsc/KB14058
Test the BlackBerry smart phone and do a selective restore as described below.
Link: http://www.blackberry.com/btsc/KB10339
Thank you
-
Strength of preferred WiFi blackBerry Smartphones
My University has two WiFi; the "guarantee a ' it's a shame to see that I can't access it via my Bold 9900, then the 'Guest' network I always manually select the network of comments because it's the only one that works for me. I'll be happy and web browsing, when all of a sudden, my bb decides to move to the secure network because it is stronger at the moment. It's an honest mistake, really, my phone is just trying to help. How can I prevent to automatically choose the protected network and say that it only connects to the guest network? Please, any help would be great.
BB for life!
-Ev
Hi even1etter and welcome to the community of BlackBerry Support Forums!
To avoid switching between available networks, remove your Wi - Fi registered the "secure" network networks Go in manage connections, select the Wi - Fi network, and select saved Wi - Fi networks. Highlight your 'secure' network, press the menu key and select Remove.
The BlackBerry smartphone will only transfer connections to saved Wi - Fi networks.
Thank you.
-
BlackBerry Smartphones BB Curve 8520 (call and network problems)
Hello
Recently, my BB Curve 8520 got damaged by water & with immediate support from a local vendor, it got fixed.
Just after 2 days, it has some issues of appeal & off-grid chess. To validate the question with the handset, I checked the SIM card even with other mobile & it worked perfectly.
Now,.
Should I go to an authorized service center to solve this problem?
(If Yes, then please suggest a BB in Vadodara official service center.)
OR
Do we not have an easy solution?
Thank you
Kailash-
Hi shahi_kailash
Welcome to the Forums of the BlackBerry Support
Check here and locate the authorized Service Center near you, service centers for the BlackBerry Smartphones in India . But FYI as much as I know they will fix all the water damage to devices.
You can contact any local Mobile repair shop and see what they can offer. But more often in a water damage repair BlackBerry smartphone will cost a lot and you can't guarantee that it will work perfectly over a long period, you may experience the same problem right now or a new. So I think better to buy a new device or an opportunity instead of this unit damaged by the water.
-
BlackBerry Smartphones BB docking station
I have the Curve 9360 and bought the cradle of Amazon, but there is no much to do and not with it, for example: I can load the BB with the wire that is attached to the docking station or should I use the cable provided with the phone and plug in the small usb port on the cradle of the other in BB 3-pin
Hi jab501 and welcome to the community of BlackBerry Support Forums!
You can recharge your BlackBerry smartphone using these cables, as long as they are the right connection! Do us, however, recommend that official BlackBerry cables because we cannot guarantee that the non-BlackBerry cables will not damage or charge the device.
Thank you!
-
BlackBerry smartphone App Inaccessible World - Error Message "App World has been blocked"
Dear all,
I recently bought one of mark Sprint Blackberry Curve 9350 (in excellent condition) on Amazon, and the phone is fully functional, except that whenever I try to access the Blackberry App World I get a pop-up message reading "App World has been blocked".
At first, when I changed my line of Sprint prior to my new curve, the phone has completely wiped and reset. I started to use the various functions and only a few days later, realized that I can't access App World. I talk to several representatives of Sprint and in the few days has taken the following steps, all without success:
Uninstalled and reinstalled App World
Do you have a Batt pull with the phone on, uninstalled and reinstalled App World and made another Batt-sweater
Addict connected the phone to my laptop computer and uninstalled App World via Blackberry Desktop Manager
As I bought the phone on Amazon, I do not think the guaranteed protection applies. However, it seems incongruous that all other applications and the phone features work, with the exception of the App World.
Could someone please suggest measures to address the problem and to App World accessible?
Also, could someone please advise if I can bypass the App World app and install Blackberry apps on the curve directly through the Blackberry Desktop Manager and, if so, what steps are?
Many thanks in advance,
Colby
Hello
From this description, I suspect that a latent policy is on your BB that blocks AW. Normally, the error message would say more than that you reported and would be more indicative... but it's I think of what you have provided.
To clean, you have actually several things you need to do... from checking to see if it is indeed the case:
- KB30076 How to check for an it on a BlackBerry smartphone policy
Unfortunately, there are also a few situations with 'stealth' COMPUTER strategies that exist, but are not actually display as per the above. Again, the complete error message may have provided a better hint this topic.
However, I think you need to take steps in any case, especially in light of your method of supply. Reference:
- KB05099 Steps to take before selling or after the purchase of a used BlackBerry smartphone
Although it may look as if someone has or do you a lot of that, I think you need to see it again to be sure. None of these methods to WIPE would actually have relatively far BB COMPUTING policy. Instead, you must run the ResetToFactory process, which I recommend you do instead of (or in addition to) the WIPE which recommends the KB:
- KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings
In addition, you must be careful if you have already placed on the BB data that you need to maintain. You can backup/restore your device before and after these wipes, but you must be careful when you restore... don't do a full restore or you will simply put the return policy on board IT again. On the contrary, do a selective restore only the databases that you need and be 100% sure to avoid any database which have nothing to do with politics:
- KB03974 List of database for the blackBerry smartphone
Finally... given this situation, it is quite possible that there are additional challenges with this specific BB. For example, if the BRI account is locked due to the BB being previously reported as lost or stolen, nothing don't you can do about it, and you will never be able to have all the services. But Orange should definitely be able to tell if that is the case.
cbhjenkins wrote:
Also, could someone please advise if I can bypass the App World app and install Blackberry apps on the curve directly through the Blackberry Desktop Manager and, if so, what steps are?
These methods exist:
- KB14473 How to install an application on a smart phone BlackBerry with the BlackBerry Desktop Software
- KB04670 Install a third-party application with the Application Loader
- KB28715 How to install BlackBerry App World applications, using a computer system
However, there is no way of knowing if the it policy will also block these methods.
Good luck and let us know!
-
Unable to connect to my Blackberry smartphone to sync my contacts and calendar
Original title; Unable to connect to my Blackberry smartphone
Since the last Windows Update August 17, I can no longer connect my computer to my phone smart blackberry to sync my contacts and calendar
Thanks for your help. I decided to check with my Blackberry service provider, and they were able to fix the problem by simply removing and then reinsert the cell phone battery while it was connected to my computer. The old trick 'the battery '. Never thought of that.
Thanks again!
-
Here are the associated error message.
Research in Motion - other hardware - BlackBerry Smartphone
Installation date: 10/04/2011 03:00
Installation status: failed
Error details: Code 800F020B
Update type: recommended
Research in Motion, another update of the software of hardware released in April 2008
More information:
http://winqual.Microsoft.com/support/?DriverID=20165724
Help and Support:
http://support.Microsoft.com/select/?target=hub
Hello
If Windows Update error 800f020b while trying to install updates, an update that you are trying to install applies to a device that is not connected to the computer. Make sure all your devices are connected and turned on, and then try to install updates again.
Refer to this article for more information:
http://Windows.Microsoft.com/en-us/Windows-Vista/Windows-Update-error-800f020bKind regards
Afzal Taher
Microsoft technical support engineer -
I'm on resolution 5, I used four different resolutions and none of them work, and I do not understand how to apply the meanless 5. Resolution 5
Turn off the connected BlackBerry smartphone advanced power management features. For more information about how to disable the USB selective suspend feature in Windows, visitMicrosoft Help and Support site and search for "disable usb selective suspend."
See if http://support.microsoft.com/kb/902274 help--..--"andresgn" wrote in message news: 9754 c 356-97ed-4b9f-8dc5-c3318a6dc60b...> I'm on resolution 5, I used four different and no resolutions are> work them, and I do not understand how to apply the meanless 5.> Resolution 5> Turn off the connected BlackBerry advanced power management features> smartphone. For more information about how to disable the selective USB> suspend functionality in Windows, see the Microsoft Help and Support site> and look for "disable usb selective suspend."> -
How can I get the Ip address of my Blackberry SmartPhone
Hello
How can I get the IP address of my Blackberry Smartphone?
Thank you
You can enter 'ip' in the search field, for example. I did it for you:
http://supportforums.BlackBerry.com/T5/Java-development/WiFi-IP-address/m-p/374272#M70943
-
BlackBerry SmartPhones that Support Themes
Hello, I made a theme and made compatible with these BlackBerry SmartPhones:-1) "BOLD" 2) BOLD 9700) 3 BOLD 9650 9000 4) TORCH 9800 5) curve 6) CURVE 9300 8950 7) of the CURVE 8900 8) CURVE 8500 9) CURVE 8350 10) CURVE 8330) 11 TOUR 9600) 12 PEARL 9100) 13 STORM 9500 14) STYLE 9670 15) in PEARL 8100 16) PEARL Flip 8200 17) CURVE 8300 Series 18) 8800 I just wanted know there there any BlackBerry smartphones that support Themes? Thankx
Basically in this link of the number model 8000 and higher, but not those of the OS 7.0 or higher.
http://en.Wikipedia.org/wiki/List_of_BlackBerry_products#Consumer_models_.288000_-_9000_series.29
-
Problem checking blackBerry Smartphones Whatsapp
After you have installed whatsapp, I check my number starts with application whatsapp tried to connect inside and outside the firewall which is not allowed by your it policy.
OK... Here are the steps that you need:
- KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings
Beware of all the warnings, he said. Later, when you make your restore, don't do not restore basically this will just put it on your BB policy... rather a selective restore of only those databases that you absolutely need and especially leaving off anything to do with COMPUTING strategies:
- KB03974 List of database for the blackBerry smartphone
Good luck!
Maybe you are looking for
-
Salvation; My keybord Satellite M30 works very well until the system restarts. I can't go to setup (F2) or boot options (F8)but once that XP starts loading the keyboard no longer responds.This medication else seems OK.I just do a fresh install and it
-
MacBook can not find TC for backup even when using the TC to connect to internet
I had my configuration of network wifi via my Airport time capsule for over a year and all of a sudden my macbook will not allow more time capsule to run backups, it can't seem to find the TC, even though it uses the wifi network to access the intern
-
[Suggestion] Words of support?
Hello everyone, I am a new user, so do not be angry with me. The Walkman player is great, I agree, but missing one thing I had without any addons on my old Nokia 500 (Symbian Belle!) - words of support. It would be great if you could upgrade the read
-
Program: Win32 / RegCure was partially withdrawn - what to do now?
has ran the last scan and it has been only partially deleted? said ck here for any input? Thank you
-
QUICK BOOKS PRO 6.0 WILL NOT PRINT MY INVOICES ON WINDOWS VISTA
GET WINDOWS VISTA NOW MY QUICK BOOKS PRO 6.0 DO NOT PRINT MY BILLS NOW. IS THERE SOME SORT OF PATCH I HAVE TO DOWNLOAD SO THAT IT CAN PRINT THEM NOW?