Guest account cannot use HTTPS in Internet Explorer

The machine is Windows 7 Professional 64-bit. It is joined to a domain.

Recently, I made the active (built-in) Guest account and he gave permission to log on interactively.

I then connected as a guest, but find that IE would not allow me to open HTTPS web pages. The error message is "Internet Explorer cannot display the webpage." If I click on diagnose connection problems, I get an error:

An error occurred during troubleshooting:

A problem to start the troubleshooter.

Identifier of the package: unknown
Path: C:\Windows\diagnostics\system\networking
Error code: 0 x 80096001
Source: engine
User: MACHINE\Guest
Context: Standard

It doesn't matter what URL I use. He fails for gmail. It fails on my own website.

The connection succeeds in Firefox, but in 32 - bit and 64 - bit Internet Explorer fails.

The connection was also successful in IE under different user accounts. I even created another local account called "New customer" and he attributed only to the guests group. With this account, I was able to connect and access through IE HTTPS sites.

Based on the answers to this problem , I ran "sfc/scannow". He returned with

Start scanning system. This process will take time.
Start of the phase of verification of the scanning system.
Full check of 100%.
Windows resource protection could not perform the requested operation.

I followed the suggestions in Troubleshooting . The 9 method returns the same error than to click on the resolution of problems in Internet Explorer. Disabling the firewall had no effect. Reset the Internet Explorer settings had no effect.

I also made sure to TLS and SSL options have been enabled, but that has no effect.

I confirmed that on another computer in Windows 7 (this a 32 bit Ultimate, but on the same domain), the guest account can access HTTPS sites with no problems.

It seems that there is something corrupt on the guest account itself (although it probably uses the same profile, as would new comments).

What can I do to fix IE under the guest account? Is it safe to delete and recreate the guest account? If I do, what are the implications?

We had the same problem. We needed to use the guest account because we wanted the account to automatically erase between guest users, but didn't want to deep freeze authenticated our users. For us, the problem was that guest doesn't have read access to HKLM\SOFTWARE\Policies\Microsoft.  Once the comments had read access to this key, both Chrome and IE were able to use the HTTPS protocol.  Also antivirus Microsoft CEP started working again for the guest user.

Tags: Windows

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