H8-1414 requires two starts to work

The office (HP Envy H8 1414 with Windows 8), fully updated requires two starts.   When first started, the powers of the computer on the scope that the monitor is "on", although showing nothing and the led on the front panel display, and fans lights.  The hard drive do nothing and the system just dists here.  No keyboard entry has an effect any.

Hold the power button to force a stop work, and then a subsequent start works perfectly without any problems.

It seems unlikely that one sitting poorsly something or other, whether because he is not an intermittent problem, but exactly the same problem each time.

Most likely culprits soom to be a feature of the BIOS which restores a certain way with the company of dual boot or shutdown of Windows 8 problem.  Since there is no entires in the linked to stop Windows system event log, and the hard drive is not turn, I'm inclined to blame the BIOS.

I understood that there was a kind of a hard drive BIOS registration system security function-maybe this is related to the question, but I can't get to any arrangement that may have an impact on this.

I had to restore the complete system using a system image (reformatted and reinstalled the partitions C: and D: time) after it went crackers (technical term) as a result of recent updates to Windows.  (System Restore seems to work perfectly to include questionable updates, but for the dual-boot question which may or may not be connected).

I have reset the BIOS via the pins of the jumper on the motherboard - no effect.

Did you try a live CD of Ubntu ultimately to test the DVD\BD writer?

Are you aware that the DVD drive and the hard drive are the two elements that can be replaced without charge to you the one year warranty?

Your office equipped with a release of 27-Sept-2012 market so far. This means that it is probably still under warranty.

Warranty status check the web page.

Contact HP for warranty repair.

Kind regards

ERICO

Tags: HP Desktops

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