Had to reboot the computer because of a virus and now only have a trial version?

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• I recently had to have my rebuilt computer caused by a virus. Now I have Mozilla Firefox with ABP and noticed that Mozilla has a built-in phishing and virus program. Do I need another antivirus program and if so, the one that works best with Firefox?

  I recently had to have my rebuilt computer caused by a virus. Now I have Mozilla Firefox with ABP and see that Firefox has a program's built-in phishing and viruses. Do I need a program additional anti-malware? If so, the one that works best with Firefox? Seems put more you on these things the you have more trouble.

  The anti-phishing protection and malware that Firefox uses checks against a list of websites that have been reported to contain a form of malware and then alerts you. Firefox itself does not scan files to see if they contain viruses/malware. You still need a form any anti-virus and anti-malware protection. You must also use a firewall.

  As for which is better, you are likely to get many different answers, it's a topic that generates a lot of discussion. A product one person loves will be hated by someone else. I use Microsoft Security Essentials as well as Windows Firewall.

• Can restore the computer to an earlier date and now get on the desktop.

  I went to use the computer yesterday and it updated. HP laptop with windows 8.1. Then it says update failed. Today I tried to restore to a different date and it failed. Today, I tried again and came back a month. I only have windows 8 and mechanic system on it. I use to connect remotely to work. Now, when I restart it goes to a system recovery option and I have no date to select.  He asks for recovery disk, but I did not. What are my options

  I had a similar problem. I updated my computer to windows vista 7 and wanted to go back but could not not because vista wasn't a registered earlier version. Then I accidentally deleted my slui and rundll.exe and couldn't get them back because there was no previous version. Given that I have not configured a backup, I couldn't restore the computer to its previous versions or any folder.

  The only way for you to restore is if you had implemented a backup and took the opportunity to finish the backup. The backup must be on an external drive, because when you configure a backup for PC, it requires an external backup. In my case, no backup copy has been implemented. If you remember where the backup was the installation, it is what she wants.

  Since you say that there is no recovery disk, I would contact with via phone, Microsoft to see if you can return to windows 8, 8.1 No.

  As an alternative, if you look at the underside of your laptop, or on the side of your PC, you will find the product code.

  Go to http://windows.microsoft.com/en-us/windows-8/upgrade-product-key-only here.

  Download the version of windows you had when the program is in place, insert the product key and just follow the instructions the site to make you say

• I restored the computer to an earlier date and now the password windows 7 won't save us.

  I restored my computer to girls at an earlier date, and now the password windows 7 won't save us. She never changed the password before and now we cannot connect. How to do it please help.

  I restored my computer to girls at an earlier date, and now the password windows 7 won't save us. She never changed the password before and now we cannot connect. How to do it please help.

  This means that a different password was in effect at this point, even if your daughter thinks otherwise. There are a lot of options built into Windows to help you out of this situation:

  • Log on to your account admin to spare, and then reset the password for your existing account (works only if you set up an alternative admin account).
  • Log in as administrator mode without failure, then reset the password for your existing account (the password is usually empty).
  • Insert your flash drive USB with the password key file (only works if you have taken the time to create such a key file).
  • Use the password indicator (only works if an indicator was created and if it's good enough to allow you to guess the password)
  • Check your paper files (works only if you threw down the password somewhere)

  The most important point would be: run a machine without a spare admin account is about as risky to have a house key. Sooner or later, he is at risk for any number of reasons.

• Trouble with the port replicator. Use of 2 screens and now only have 1

  Have a new laptop. (Lenovo) also bought duplicator. Hung, everything works fine. Got online to get assistance with updates is not crowned success, after that I just use of screen on laptop, any other monitor disappeared. Can't get it back

  Hi Tom,

   

  Thanks for posting the question in the Microsoft Community!

   

  You are unable to get the display of multiple monitors.

   

  I suggest you to contact Lenovo to get help for this issue.

   

  You can try to get help on the site:

  http://support.Lenovo.com/en_US/feedback/contactsupport.page

   

  If you need any other assistance, let us know and we would be happy to help you.

   

   

   

   

• A history of the orders is not found on my Adobe Creative Cloud account. Only, I bought the annual plan for the student to the University about 3 months ago and now I have to buy a new one in order to download the applications.

  I joined the Adobe Creative cloud and bought an annual plan more 2 months free with Creative cloud as a user of University student. I could download apps (not in first instance) that was available in the plan, but since I reinstalled a new operating system on my Mac laptop, not only I was able to download only the apps for the trial, but found no order history in my account. As if I never bought the plan. Could someone help me with this problem?

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">
  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)
  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• Help! Downloaded the El captain, and now I have a VIRUS trovi.

  Hello world

  I went to the app store and downloaded the software El captain... and now I have a virus!

  My search engine is bing, although I keep changing for Google... I have no extensions in Safari-> Preferences... and before he goes to Bing, it shows a Flash of Trovi.com.

  I have a MacBook air.

  I am so upset, can someone please please help.

  Thank you

  Click here and follow the instructions, or if it is not a type of adware is covered by them on the computer, these. If you would rather not remove it manually, you can run rather MalwareBytes for Mac.

  MalwareBytes is a removal tool and does not stop adware or other malware from entering the computer. For effective protection, do not download software from sources other than the Mac App Store or Developer Web sites.

  (138903)

• Failure of laptop on startup after windows live update automatically rebooted the computer to install updates.

  Hello

  I have an Acer Aspire 5315 with Vista installed on it. It will now not load since the update live windows rebooted the computer last week.

  When the computer is turned on, it loads a page saying Windows Error Recovery. under the present is said: could not start windows. a recent hardware or software change might be the cause. to solve the problem: 1 insert the windows installation disc, and then restart the computer, 2. choose your language settings and then click on 'next', 3 click on "repair your computer".

  then he said, other options: If food was interuppted when booting, choose start windows normally. It then gives the other options such as safe mose and last known good configuration.

  I tried selecting start windows normally and safe mode, but it just goes to the windows boot manager with: cannot start windows. a recent hardware or software change might be the cause. to solve the problem: 1 insert the windows installation disc, and then restart the computer, 2. choose your language settings and then click on 'next', 3 click on "repair your computer".

  under the heading it says: If you do not have the disc to contact your computer manafacturer or the system administrator for assistance.

  and then there: file: ntoskrnl.exe, status: 0xc0000098, Info: windows failed to load because a required file is missing or damaged

  I hope that you will be able to give me a little help because I do not have the windows installation disc. I'm pretty much at my wits end now and start to pull on my hair!

   

  Restore point:

  Try typing F8 at startup and in the list of Boot selections, select Mode safe using ARROW top to go there > and then press ENTER.

  Try a restore of the system once, to choose a Restore Point prior to your problem...

  Click Start > programs > Accessories > system tools > system restore > choose another time > next > etc.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

   

  If restore work not and you do not have a Vista DVD from Microsoft, do a repair disc to do a Startup Repair:

  Download the ISO on the link provided and make a record of repair time it starts.

  Go to your Bios/Setup, or the Boot Menu at startup and change the Boot order to make the DVD/CD drive 1st in the boot order, then reboot with the disk in the drive.

  At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu.

  When you have changed that, insert the Bootable disk you did in the drive and reboot.

  http://www.bleepingcomputer.com/tutorials/tutorial148.html

  Link above shows what the process looks like and a manual, it load the repair options.

  NeoSmart containing the content of the Windows Vista DVD 'Recovery Centre', as we refer to him. It cannot be used to install or reinstall Windows Vista, and is just a Windows PE interface to recovering your PC. Technically, we could re-create this installation with downloadable media media freely from Microsoft (namely the Microsoft WAIK, several gigabyte download); but it is pretty darn decent of Microsoft to present Windows users who might not be able to create such a thing on their own.

  Read all the info on the website on how to create and use it.

  http://NeoSmart.net/blog/2008/Windows-Vista-recovery-disc-download/

  ISO Burner: http://www.snapfiles.com/get/active-isoburner.html

  It's a very good Vista startup repair disk.

  You can do a system restart tool, system, etc it restore.

  It is NOT a disc of resettlement.

  And the 32-bit is what normally comes on a computer, unless 64-bit.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  How to get Vista recovery Media or the Vista recovery Partition on your computer back to factory settings.

  There is no Vista free download legal available.

  Contact your computer manufacturer and ask them to send a recovery disk/s Vista set.

  Normally, they do this for a cost of $ small.

  In addition, ask them if you have a recovery Partition on your computer/laptop to restore it to factory settings.

  See if a manual provided with the computer or go to the manufacturer's website, email or you can call for information on how to make a recovery.

  Normally, you have to press F10 or F11 at startup to start the recovery process...

  Another way I've seen on some models is press F8 and go to a list of startup options, and launch a recovery of standards of plant with it, by selecting the repair option.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  If the above does not she, transfer your question in Forum Windows Update:

  Windows Update Forum:

  You will get the best help for any problem of Update/Service Pack in the Windows Update Forum; the link below:

  http://social.answers.Microsoft.com/forums/en-us/vistawu/threads

  When you repost here, kindly include the Error Codes, and exactly what is happening when you try to update.

  In this way, you will receive the best help.

  See you soon.

  See you soon. Mick Murphy - Microsoft partner

• bought Vista Ultimate and had to restore the computer to factory

  I need to be able to load ultimate on the same machine but have no software disc.

  * original title - I bought Vista Ultimate and had to reset the computer to factory vista and I did via down load. Is it possible to recover the Ultimate. I bought three different times, and I have my license info. *

  Hello
   
   
  I would ask you to contact the Microsoft customer service to get the installation disk. After installation, you can use the same license key that you purchased to activate Windows Vista Ultimate Edition. Or you can also contact the website from which you downloaded the Windows vista ultimate.
  
  See the article below for more information.
  How and when to contact Microsoft and support Customer Service
  http://support.Microsoft.com/kb/295539
   
  I hope this helps.

  Thank you, and in what concerns:
  Shekhar S - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.
  If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• Does restart/reboot the computer after installing or uninstalling a program?

  Original title: does restart/reboot the computer after installing or uninstalling a program? Which option is it on Vista? Hit reboot? Or off, wait and then start up?

  I was told that if you add or remove a prgram, after it installs you need to 'reboot '.

  Is this true?

  Does this mean that, after the program is installed, you must reach the restart button? Or press 'stop' and then again wait a minute and then be able to save the PC?

  Hello

  Often an installation or uninstallation of will need to reboot to complete and it never hurts except for the
  time it takes.

  A reboot is usually sufficient.

  I hope this helps.
  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• I had to rebuild the computer and reinstalled the photos of cecently.  I have photos imported into Lightroom, but the parameters associated with the photos, that is to say. When they were developed, are not there.  How to import these?

  I recently had to rebuild the computer and reinstalled the photos.  I have photos imported into Lightroom, but the parameters associated with the photos, that is to say. When they were developed, are not there.  How to import these?

  Default LR stores all changes in the catalog file, not in the pictures. So if you have a backup of your original catalog you will need to copy on the newly rebuilt system and open it in LR. You will then need to recreate a link to the images in the catalog depending on where are your images and where the original LR catalogue think they are.

• Hi, I have CC on my desktop computer. Yesterday I connected my laptop and tried to download PremierePro on it. I had only 30 months trial version. What should I do to get the CC version?

  Hi, I have CC on my desktop computer. Yesterday I connected my laptop and tried to download PremierePro on it. I had only 30 months trial version. What should I do to get the CC version?

  Hello

  Please see the below help documents:

  Applications creative Cloud back in test mode after an update until 2015 for CC

  Solutions to connection errors, activation and connection with creative Cloud applications and Creative Suite

  Kind regards

  Sheena

• I just ran the last update for my iPad and now it just continuously reboots to the black screen with the Apple Logo. Hard restarting does not help, neither do not connect the camera to MacBookPro. Any ideas?

  I just ran the last update for my iPad and now it just continuously reboots to the black screen with the Apple Logo. I left plugged in all night and still no change. Hard restarting does not help, neither do not connect the unit to aMacBookPro. When I do this, iTunes complains that it can not connect because the iPad 'expires '. Now it is disconnected, but I can't turn it off. Even close the lid will not extinguish it. Any ideas?

  Try the following. It seems yo may have to let the battery drain is completely:

  - iOS: do not respond or does not light

  -Also try DFU mode recovery mode post-test

  How to put iPod touch / iPhone in DFU "Karthik doodles."

  -If failed and that you cannot completely turn completely the iOS device, leave the battery to drain completely. After loading a hour repeat the foregoing.

  -Try a different cable

  -Try on another computer

  S ' there is still not successful that usually indicates a hardware problem and an appointment at an Apple store Genius Bar is in order.

  Shop Apple Store - Genius Bar

• I had to replace my hard drive and I only have a disk of windows XP Prof. Update My installation aborts because she wants is a full version. What should I do

  I had to replace my hard drive and I only have a disk of windows XP Prof. Update  My installation aborts because she wants is a full version.  What should I do

  You will need to borrow an installation disc to a former operating system Microsoft - Windows 95, 98 or me. There is no way around it. If person don't you know is an older drive, you can borrow for a few minutes, you will need, you will need to either buy a copy full XP or take the unit to a local computer professional to do the XP installation for you. MS - MVP - Elephant Boy computers - don't panic!

• need the simple way to set the computer back to factory settings, and already saved safe data

  need the simple way to set the computer back to factory settings, and already saved safe data

  Vista recovery media obtain and/or use the Partition Recovery Vista on your computer to the factory settings .

  There is no Vista free download legal available.

  Contact your computer manufacturer and ask them to send a recovery disk/s Vista set.

  Normally, they do this for a cost of $ small.

  In addition, ask them if you have a recovery Partition on your computer/laptop to restore it to factory settings.

  See if a manual provided with the computer or go to the manufacturer's website, email or you can call for information on how to make a recovery.

  Normally, you have to press F10 or F11 at startup to start the recovery process...

  Another way I've seen on some models is press F8 and go to a list of startup options, and launch a recovery of standards of plant with it, by selecting the repair option.

  Also ask them if it is possible to do the recovery disk/s for the recovery Partition in case of a system Crash or hard drive failure.

  They will tell you how to do this.

  Every computer manufacturer has their own way of making recovery disk/s.

  Or borrow a good Microsoft Vista DVD (not Dell, HP, etc).
  A good Vista DVD contains all versions of Vista.
  The product key determines which version of Vista is installed.

  There are 2 disks of Vista: one for 32-bit operating system, and one for 64-bit operating system.

  If install a cleaning is required with a good DVD of Vista (not HP, Dell recovery disks):

  Go to your Bios/Setup, or the Boot Menu at startup and change the Boot order to make the DVD/CD drive 1st in the boot order, then reboot with the disk in the drive.

  At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu

  http://support.Microsoft.com/default.aspx/KB/918884

  MS advice on the conduct of clean install.

  http://www.theeldergeekvista.com/vista_clean_installation.htm

  A tutorial on the use of a clean install

  http://www.winsupersite.com/showcase/winvista_install_03.asp

  Super Guide Windows Vista Installation

  After installation > go to the website of the manufacturer of your computer/notebook > drivers and downloads Section > key in your model number > get latest Vista drivers for it > download/install them.

  Save all data, because it will be lost during a clean installation.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  http://support.Microsoft.com/default.aspx/KB/326246

  'How to replace Microsoft software or hardware, order service packs and upgrades, and replace product manuals'

  See you soon.

  Mick Murphy - Microsoft partner