Hallo, I want to extend my subscription, but I can't fill my province.
I am from the Netherlands, and I can only choose the English places.
Please contact customer service on this subject
Kind regards
Rahul
Tags: Adobe
Similar Questions
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I want to cancel my subscription, but I can't seem to contact support. I need to do this before the end of the repayment period of 14 days. I tried to do this for 2 days know with no luck. Please someone help me as soon as possible. It's really as regards and very frustrating.
To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If he continues to not try to use a different browser. -
I want to cancel my subscription, but I can't get in touch with you guys
I've been a costumer with Adobe for almost 2 years now with an annual membership to creative cloud, but now when I really need to speak with the support to cancel my subscription for a while, I'm on the forums instead of a real person, I can call or email. Is it really so hard to support loyal customers who really want to stay with you in the future, but needs a break right now?
Hi matal65772359,
Please contact our team of customer support Monday, follow this link Contact Customer Care, sign in using your Adobe ID & click on "still need help? To join us"button to throw the cat.
Kind regards
Nicos
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I want to cancel my subscription, but I can only contact support via the forum
Ive been to the link https://helpx.Adobe.com/contact.html ?, but it wont let me contact the support in any way other than the forum
You may please check out the link below for instructions on cancellation.
Cancel your membership creative cloud
For more information you can contact the Support from Adobe by clicking on the link below.
Please make sure that you are connected to the right Adobe ID.
Hope this will help you.
Kind regards
Hervé Khare
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I want to extend my subscription
I want to extend my subscription, but I can't seem to update my my the New Zealand credit card payment information. I used to live in the United States and continues to ask me for my State and zip codes etc. We don't have those in New Zealand. Help?
The country store & the Adobe ID, payment details must be same.
For tax reasons, it is not possible to change the country associated with an existing Adobe ID. To work around the problem, you can create a new Adobe ID to the e-mail address associated with your existing Adobe ID see the link for instructions:
Change the country associated with your Adobe ID
Guinot
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There is no place on my account to change the credit card to paypal! I want to keep my account but I can't change the payment method! What can I do?
I have enough in my account to use paypal, but not the credit card!
Need help!
HI Sandeskitr,
Unfortunately there is no option to change credit card, paypal or vice versa.
If you want to change your payment information, you will need to cancel the subscription and buy a new subscription with a different payment option.
Cancellation:
Please contact support by calling/chat for cancellation requests and billing queries:
* Be sure to stay connected with your Adobe ID before accessing the link above *.
You can also check the help below document:
https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
Please go through the Adobe - General conditions of subscription as well.
For plans:
Pricing plans and creative Cloud membership | Adobe Creative Cloud
Let us know if you need more information!
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I want to Exchange my photoshop, but I can't
I want to Exchange my photoshop, but I have to fill the educational information first, but I no longer go to school, but it won't let me skip it. What should I do?
If you purchased a subscription (or an individual program) so that you were a student, and you used the offer of special education, I know that you MUST finish the education process to register and use the program
Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
Don't forget to stay signed with your Adobe ID before accessing the link below
Creative cloud support (all creative cloud customer service problems)
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I want to install "Wizard task", but I can't seem to find anywhere to download it.
Task Wizard
I want to install "Wizard task", but I can't seem to find anywhere to download it. There, can someone help me? I'm a total dummy when it comes to computers.
Hi Donna,-Are you looking for program Assistant tasks planning tasks of your computer?If Yes, you can use the Scheduler tasks program to do the same.For more information, see:If this isn't the case, include more details pertaining to the matter to help us you help. -
I made a subscription but I can't access the Muse app, it says that your trial period has expired
Hello
I see that you have an active subscription to Muse CC.
Please CC app and sign off again. Check out the link https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html
Try running the Muse of the applications tab after signing in. If the problem persists then please let me know what operating system are you using and I will tell you more troubleshooting accordingly.
Kind regards
Vivek
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I want to cancel my subscription. How can I do?
I want to cancel my subscription. How can I do?
Cancel see answer #1 in https://forums.adobe.com/thread/2023066 - includes a link to Chat from Monday to Friday
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I made my subscription but I can't access photoshop
I made my subscription but I can't access photoshop
Hello
Please find the steps to download and install the app https://helpx.adobe.com/creative-cloud/help/download-install-app.html
Thank you
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Hello, I have 1 year subscription, but I can't use it. All software is 30 days trial. What can I do to activate my subscription?
Check your account indicates the subscriptions that you expect (and that the adobe, used in the next step id is correct) by logging in here and checking the status of your subscription, https://www.adobe.com/account.html
then, if it's current, disconnect and then back to your client application using the adobe with the link above in cc id: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
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I want to buy the picture but I can't install it in my computer. I already had the trial. What can I do? pls help... Thank you.
Please visit: FAQ: how to convert a trial to a membership?
If you receive error messages, please let us know.
Guinot
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I want to change my MacBook, but I can not connect at all to my account. it won't even show the mask connection on page of adobes, safari keeps trying but it keeps research fail.: https://IMS-NA1.adobelogin.com/IMS/authorize/ ... but nothing happens. Not on my computer, not on the mobile phone. the same problem. Cookies are okay and I never had this problem before.
Hi Rahel,
Please see Creative Coud connection errors
Hope that helps!
Kind regards
Sheena
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I want to buy a program. but I can not confirm press confirmed the software program that gives back to you. I doubt it happens
Hello
Please try to place an order using another browser or you can delete the cookies/cache and try again.
Pricing plans and creative Cloud membership | Adobe Creative Cloud
Kind regards
Sheena
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