I want to cancel my subscription, but I can't seem to contact support. I need to do this before the end of the repayment period of 14 days. I tried to do this for 2 days know with no luck. Please someone help me as soon as possible. It is truly concerni

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• I want to cancel my subscription, but I can't get in touch with you guys

  I've been a costumer with Adobe for almost 2 years now with an annual membership to creative cloud, but now when I really need to speak with the support to cancel my subscription for a while, I'm on the forums instead of a real person, I can call or email. Is it really so hard to support loyal customers who really want to stay with you in the future, but needs a break right now?

  Hi matal65772359,

  Please contact our team of customer support Monday, follow this link Contact Customer Care, sign in using your Adobe ID & click on "still need help? To join us"button to throw the cat.

  Kind regards

  Nicos

• I want to cancel my subscription, but I can only contact support via the forum

  Ive been to the link https://helpx.Adobe.com/contact.html ?, but it wont let me contact the support in any way other than the forum

  You may please check out the link below for instructions on cancellation.

  Cancel your membership creative cloud

  For more information you can contact the Support from Adobe by clicking on the link below.

  Contact the customer service

  Please make sure that you are connected to the right Adobe ID.

  Hope this will help you.

  Kind regards

  Hervé Khare

• I am trying to cancel my subscription, but it keeps telling me to contact customer service which brings me to this forum. I followed the links, but then I end up where I started. Why cant I just click Cancel?

  I am trying to cancel my subscription, but it keeps telling me to contact customer service which brings me to this forum. I followed the links, but then I end up where I started. Why cant I just click Cancel? Why can't I talk to someone on the phone?

  In order to cancel the order, please contact customer service

  You can use: http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

  For more information on cancellation: cancel your creative cloud membership

• I want to cancel my subscription. How can I do?

  I want to cancel my subscription. How can I do?

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• I want to cancel my subscription, but seem to go along in the circles of support. All I want is that I need to talk to someone! How to contact their technical support when it is all going in circles!

  I received an email on June 16, four days ago. Indicating that I can cancel my payment since MAY 17.
  I want to cancel it. Literally so badly I could sing to the heavens.

  The email States:
  "

  Hi Sammy,.

  Your Creative Cloud paid membership will expire on May 17, 2015 (PT). To continue, update your billing information or return to your dealer to buy a prepaid card.

  If you need help or have any questions, see the Creative Cloud FAQ or contact Customer Support.

  Thank you and enjoy.

  The Adobe Creative cloud team.

  A day before the sending of this email I had to update my details anyway to cause to be poor and scrapping finally enough to pay for the last months payment.

  I want to cancel my clues, but because I update my info a day before receiving this email, I believe that I renewed it without knowledge.
  If that's the case I want to terminate now because it WAS LATE IN BEING SENT to ME.

  I am literally seeing red because of the amount of circles, I followed trying just to get in touch with their customer support. Something that seems just no bloody which does not exist.

  Please, someone help me. I can't afford this and I can't afford another annual subscription at all... I can barely afford to live on my own.

  Sammy.

  Hi Sammy,.

  I apologize for the experience.

  The cancellation of the subscription, please contact customer service (be sure to sign in to your Adobe account before accessing the link)

  Reference: cancel your creative cloud membership

  Kind regards

  Sheena

• I want to cancel my subscription. How can I proceed?

  I want to cancel my subscription to the creative cloud. How can I continue?

  Hi Nathalie,.

  Please contact support by calling/chat for cancellation requests and billing queries:

  Contact the customer service

  You can also check the help below document:

  https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

  Kind regards

  Sheena

• I want to cancel my subscription, but don't remember my login e-mail that is associated with the account.  Can I use the credit card that I am charged to each month to find the email login?

  I have a subscription to Photoshop through the creative cloud and I want to cancel it.  For the life of me I can't understand what email I used to get the subscription, because none of the ones I usually use are my subscription.  I am in charge of every month and you want to just out of this subscription.  Is it possible to get my login email from the credit card on file?  Help, please!  I know the password so I understand what email is associated with the account.  Thank you!

  Hi Katy,.

  The Adobe ID on the forums has no any active subscription under him.

  You can contact support by calling/chat and they can help you find the email associated with your card details.

  Contact the customer service

  Kind regards

  Sheena

• I WANT TO CANCEL MY SUBSCRIPTION BUT CAN NOT UNDERSTAND YOUR INSTRUCTIONS ONLINE AS A WAY OF DOING

  HOW CAN I CANCEL MY SUBSCRIPTION - YOUR INSTRUCTIONS ARE NOT VERY CLEAR?

  Cancel your subscription or membership. Creative cloud

• I want to cancel my monthly subscription to creative cloud. I can't seem to contact support

  How to cancel the subscription but can't do it online. How can I get in contact with the representatives of the company?

  I've cancelled your subscription as requested.

  Kind regards

  Bev

• How can I cancel my subscription to creative cloud? Impossible to contact support on the site!

  I ' v tried to cancel my subscription to creative cloud with no luck. When I try to contact the support there is no option for chat or call someone only forum option. It's really frustrating!

  When I selected creative cloud and cancel the subscription from the drop down menus in the text tells me to click on the chat button or telephone to contact the support but THERE ARE No. SUCH BUTTONS VISIBLE! It's an infinite loop if I click on the button only visible on the site which is the "still need help - contact us" and if I click on that it will return to the page where I started!

  PLEASE CANCEL MY SUBSCRIPTION! I am really annoyed that the cancellation of the CC is so hard you have to muscle your game Adobe, now the cancellation process is a joke.

  Thank you

  Arto Mikkola

  Hello

  Now, you can cancel your subscription in your Adobe account page.

  Follow the workflow auto cancellation: cancel your Adobe Creative Cloud membership

  Hope that helps!

  Kind regards

  Sheena

• I want to cancel my subscription, but it wont let me contact Adobe to complete the process.

  Please use this communication as an official notice of cancellation of my plan. Do not over load. Thank you.

  You may please check out the link below for instructions on cancellation.

  Cancel your membership creative cloud

  For more information you can contact the Support from Adobe by clicking on the link below.

  Contact the customer service

  Please make sure that you are connected to the right Adobe ID.

  Hope this will help you.

  Kind regards

  Hervé Khare

• I want to cancel my subscription, but when I go to 'plans and products' nothing comes.

  Help!

  I'm really sorry for this late reply. I triggered an escalation & get it cancelled. You will not be charged more for it.

  Concerning

  Stéphane