Hard to start v3.2

Hi all

I can't go from Photoshop Album Starter Edition 3.2 on a WinXP SP2 machine.

When I double click the icon, I get the splash screen, and then it just hangs.  In the fine print near the lower left corner, the last thing that happens to is 'model initialization.

I uninstalled, rebooted, reinstalled, still the same issue.

I found some suggesting old thread fix the MDAC component on the machine, that I made, and then rebooted and tried again.  Still no solution.  I also saw a few references to a log file that may provide additional information, but do not know where is this log file.

Anyone had this problem and fixed it?  Someone at - it additional suggestions, I can try?

Thank you!

I had the same problem.  Thinking the uninstall was not all remove, I did an exploration.  By checking the registry, I found the Adobe Photoshop Album IS pointed to a directory where the catalog is stored and maintained.  These files were not deleted after uninstall and nor were they crushed (even during a repair).  Therefore, on a new installation, the program will try to load the original catalogue, which I assumed was corrupt, causing the program to lock up.

To solve the problem (Windows XP), I did the following:

Navigate to the directory C:\Documents and Settings\All Users\Application Data\Adobe\Photoshop Album. Delete all files and subdirectories.  Note that Application data is a hidden file / subdirectory.  To display hidden files, follow these steps in Windows Explorer (the window that opens when you view the contents of the directory/files): select Tools, Options files , then the tab display .  Select the radial button to view the hidden files and folders.  Select apply to all folders , and then select OK.

Adobe Photoshop Album SE reinstall.  If you have the program installed, simply select 'Repair' relocation.

Open Adobe Photoshop Album SE.  Cancel opening dialogue box asking you to search directories for photos.  Tab file (top left corner). Select Get pictures in the drop-down menu, then files and folders.  Navigate to the main directory where you have stored your photos.  Check the Get of Photos from subfolders, then select Get Photos.  You may need to repeat this several times depending on where you saved all your photos. This process helps rebuild your catalog file.  I hope this will solve your problem.

Chris L.

Tags: Photoshop Album

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