Hardware Toshiba implemented the program always crashes

My Toshiba hardware implemented the program crashes and I get this error message
Problem event name: APPCRASH
Application name: rundll32.exe_Shell32.dll
Application version: 6.1.7600.16385
Application timestamp: 4a5bc637
Fault Module name: msvcrt.dll
Fault Module Version: 7.0.7600.16385
Timestamp of Module error: 4a5bda6f
Exception code: 40000015
Exception offset: 00056202
OS version: 6.1.7601.2.1.0.768.3
Locale ID: 3081
Additional information 1: e165
More information 2: e1652446e2a08661f301069e3d3002c2
3 more information: b5d4
Additional information 4: b5d41abf30ccf3a8321b59a4ced6abd8

Ive done malware and virus checks come back clear and the registry clean and Defrag. Ive done an analysis of file system which makes the system corrupt files but unable to fix. Can anyone help, cheers, Jeff

Can you please tell us which laptop model you have and what operating system are you using?

Tags: Toshiba

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