I can't open the InDesign program, which I have been using now for over 18 months...  He starts to open then crashes, I uninstalled/re-installed the program and always without success.

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  I can't open attachments ._DOC. I tried combining write, wordpad and others without success. I refused access to iexpl because of security settings. I have no WORD from the Office of M. advice?

  You must change the extension of the name of _DOC in just DOC. Then you will need a program to open the file; the free Word Viewer, as well as a compatibility pack, if needed, should do the job. How to obtain the latest Word Viewer

• I have been using LR for at least 4 years now and have continually updated. Current version LR6. I now want to join CC and thus access the PS and all the great stuff. Question: Can I get a refund or the recognition of the fact that I bought LR? Yo

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  Hi Philippe,.

  Please see: pricing and membership creative cloud plans | Adobe Creative Cloud

  Otherwise, you can join Adobe sales for rate applications.

  Kind regards

  Sheena

• How will I know which photos have been used in albums?

  Because other problems I've had with Photos and synchronization of devices (posted elsewhere) I found myself with a lot of duplicates. As I began the process of removing duplicate files, I realized that if I delete the images referenced in various projects and albums, I'll completely mess up their.

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  It's tricky in Photos, Pope.

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• Windows 7 - tried several times to install updates KB2160841 and KB24344419 without success

  ??? RSVP

  * original title - have tried several times to install updates KB2160841 and KB24344419 without success. What should do? also the experience of "Corrupted recycle bin__' warnings? *

  HowManage ,Configure and troubleshoot Windows updates

  Click Start
  Type: CMD, according to the results, right-click CMD
  Click on "Run as Administrator"
  At the command prompt, type: sfc/scannow

  This will check for any breach of integrity

  Restart your system

  Releasing it's easy: with Windows | ActiveWin | Laptops | Microsoft MVP

• Robinhood app - I have been using Robinhood for stock trading.  Today, it is very glitchy, and I can't find it in the app store!  did someone with a similar experience?

  I have been using the Robinhood app for stock trading.  Today, it is very buggy, AND I can't find it in the app store!  Everyone knows about this problem?

  If you can't find it in the app store that he may have been drawing.

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• Everyone actually works in FireFox, or is it just people here in the forum? It is absoultely no way I can communicate with someone at FireFox... It is totally useless to try more. I have been trying now for 2 weeks

  For openers, I can't connect. My username will not work and the only way I can get in at all is to open a new email account with another e-mail server

  What a mixed suit

  You asked, the questions I had were

  Supports FireFox 9... HP Support Assistant

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  Firefox does not interfere with your "HP Support Assistant" program (I installed it on my HP laptop) so if it doesn't work anymore, you have to contact HP support or see this page if you want to reinstall: http://h18021.www1.hp.com/helpandsupport/hp-support-assistant.html

  I don't know anything about "band in a box of 2012" or if it includes a Firefox Add-on. See reactivate the modules that have been disabled when updating to Firefox in case that's the problem. I found the support page for the software "Band in a box of 2012" here: http://www.pgmusic.com/support.htm

  For connection problems, start a new topic in the forum Discussions Community SUMO, https://support.mozilla.org/en-US/forums/contributors
  ... and add "Attn: Admin" in the title so that it is the attention of a support administrator, for example: "[Attn: Admin] problems of user name and logon.

• So many problems! I tried to correct for months and ALWAYS without success!

  Im running on windows vista Home premium 32-bit

  Right, first, "windows cannot check the updates! very annoying! I think it will be the source of most of my problems. I tried the fix for the article, but aftern installation it says the following installation would be not installed "fix for windows" and so on. all solutions?

  Following problem, whenever I log in, and before I can open all programs I get a .dll error message bad image, I can't use windows search to make the routing of commands together because as who says 'could not initialize search' I tried 'rebuild' on indexing options, but it does not work yet! I have one of the newer laptops so I have no vista recovery disks. Ive already did a restore of the system also. any help is greatly appreciated! Thank you.

  First of all, thank you all for the help!

  I solved the problem of windows update. The year on my computer clock has been set for 2007 for a reason, it gets stuck just install one of the updates, but this isn't a bad problem sort that.

  I ran the disk on the guest check order and that nothing fundamentally said need fixing: S although I get now a lot less bad DLL error messages! : D

• How can I recover the files and programs before a system restore? my document folders are all empty and my programs will not open!

  How can I recover the files and programs before a system restore?  my document folders are all empty and my programs will not open!

  I know they are there and hidden somewhere, but this restoration took my settings of the computer to 2004! We lost all our data, our software that we use to operate our company at home, our quickbooks that has all our financial data, family photos, videos, Outlook will work not so no e-mail, all turned in time and 6 years ' worth of documents have disappeared.

  What happeneded was that I was trying to upgrade to quickbooks software when I got an error, I cancelled out of the facility, then restarted and that's when I got an error hal.dll something? I thought about a system restore would allow me to go back in time to just before when the error occurred, but he basically took my computer back to factory settings, so all the programs that I installed and paid hundreds of dollars for the past six years has disappeared, Microsoft Office and very expensive construction estimating software that we wil have to pay once AGAIN for If I can't get this program working properly.

  I am a fool! I can't believe what's happening.

  Someone at - it instructions on how I can retrieve either the programs and data that I need specifically or how to go and seek shade from the files I read online on and restore my computer for about 12 hours ago?

  Thank you all!

  Sally in Georgia

  Looks like you did a system rather than a system restore recovery.  If you have inserted a disc supplied with your machine and booted from it, you probably erased the disc and installed the original operating system provided with your computer.  Usually, a step in this recovery is to do a full format or quick of your drive.  If you did a full format, your data is permanently lost.  With a quick format, your data may still be there, somewhere but inaccessible by normal means.  Applications must generally be installed, in order to recover the files probably will not help unless you have the original installation media.  Your other data files (images, videos, financial data) may be salvageable, but at this point, it would be advisable to take your computer or your disk to a business/professional who is experienced with data disc recovery.  It will be cheap and there is no guarantee.

  Impatient, remember investigate you a backup strategy for your computer and critical data.  Hard drives can go wrong with little or no warning.

  HTH,
  JW

• I have been using InDesign for many years. Last week I suddenly discovered that I couldn't open a document by double-clicking on the desktop or wherever it was. Instead, I now find the document in some folder that is, click on it once, t

  I have been using InDesign for many years. Last week I suddenly discovered that I couldn't open a document by double-clicking on the desktop or wherever it was. Instead, now I have to find the document in the folder it's in, click on it once, and then click file in the bar at the top of the screen, go to open, then it will be open. Any ideas why this happened all of a sudden? In addition, in the bar on the top of a document, I can no longer change the Essentials to advanced or others. Seems to have everything that happened at the same time. Help appreciated please.

  First of all: this has nothing to do with InDesign, it has to do with your OS, so second: what operating system? Windows or Mac because to solve this problem, we need to know which. It's your operating system which has lost the connection with your program and document files.

• I have been using the functionality of Firefox in which I could have multiple sets of tabs open, but only see the game I was working with. I have updated and now the functionality is Gone

  I have been using the functionality of Firefox in which I could have multiple sets of tabs open, but only see the game I was working with. I have updated and now the feature disappeared. I had a small icon on the top right of my toolbar. I used it all the time to keep windows separated for financial, plans to travel items, news, etc.. Has it been removed from Firefox?

  Hello

  The feature of tab groups is always present. You can try with the button right of the + after the last tab and Customize. If the icon is hidden behind the other, or if it is available inside the mini window customize, you can put it back. If the problem persists, you can also try of reset toolbars and controls: and start to make changes and restart in Safe Mode screen.

• I bought a used laptop. How can I clean the computer and only the program that the value of the factory. It's a dv4000 HP clubhouse with windows xp

  I bought a used laptop and the previous ovner couldn't remember his password since it's been more than a year she opened a session.  How can I clean the computer and restore it to that only programs that comes with it when buying or facotry settings.  It's a HP Pavilion dv4000 with windows xp?  I have not all discs.

  Go here: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00006110&tmp_task=useCategory&cc=us&dlc=en&lang=en&lc=en&product=464513 and click on the link that best matches your computer (e.g., Presario, Pavilion and HP Compaq Business PC manufactured and sold in 2006 or later).

  Assuming that your computer is 2006 or later, following the links eventually will lead you to the following directions:

  
  

  Reformatting a hard drive should be considered a last resort to solve a problem with a computer system. The hard drive can be reformatted and reinstalled the operating system, using the system PC Suite hard disk recovery. Reformatting the hard drive will overwrite all data on the disk. To preserve the data, back up the data of the user as; letters, leaves of calculation, graphics and emails to an external storage device before you reformat the disk. If the PC does not work in the Windows operating system, see reformatting since the recovery disks .

  Do the following to reformat the hard drive and reinstall the operating system.

  1. Connect the PC to the power adapter.
  2. Close all programs.
  3. Click Start , click principally made programs , select System Restore and click on the PC recovery .
  4. When the recovery options are offered, select the option to perform the Recovery of PC and click Next .
  5. The PC will restart.
  6. When the recovery of the PC of welcome message, click OK to continue.
  7. In the system recovery Panel, select System Recovery . By default, the system will perform a complete reformat and will destroy all user data.
  8. Restart the PC when prompted.

  As alternative method for the steps above, click Advanced Options , select the destructive recovery option and click Next to begin the reformatting process.

  The PC is in original factory State and all data in the system, such as the place and the date must be reconfigured.

  NOTE: any software "trial offer" has been included in the original factory image, it will be reinstalled, but it won't work (the test period will have expired).  If so any trial software is a security antivirus software or others, before connect you to the Internet, you must uninstall (using an uninstall tool provided by the manufacturer if available antivirus software) and then install your own anti-virus software.  So, you should download the uninstallers necessary and installers (or buy the software on CD) using another machine before starting this project.

  NOTE 2: See the following important tips from MS - MVP PA supporter (once the restore is complete, click Start > run > winver > OK to determine what Service Pack you have):

  HOW TO get WinXP SP1 or SP2 fully patched after a 'clean install': http://groups.Google.com/group/Microsoft.public.WindowsXP.General/MSG/a066ae41add7dd2b

  1. download & save the installer for WinXP SP3 on your desktop:
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=5b33b5a8-5E7...

  [Yes, you can jump SP2 if you run WinXP SP1.]

  2. read & take into account:
  http://msmvps.com/blogs/harrywaldron/archive/2008/05/08/Windows-XP-SP...

  3 connected as long as administrator, if necessary, double-click the saved file to install WinXP SP3.  Follow the prompts. Be patient and restart twice when the installation ends.

  4. make the resolution method 2 here (believe me):
  http://support.Microsoft.com/kb/943144

  5. go to http://windowsupdate.microsoft.com . Install all required software, and then click CONTINUE. Select CUSTOM and scan | Install the critical updates of security offered. Still, follow all the instructions.

  [I do NOT recommend install IE7 through Windows Update.]

  6. make sure that automatic updates is enabled; FC.
  http://support.Microsoft.com/kb/306525

  Other references:

  Free unlimited installation and compatibility support is available for Windows XP, but only for the Service Pack 3 (SP3), until April 14-09. Chat and e-mail support is available only in the United States and the Canada.

  Go to http://support.microsoft.com/oas/default.aspx?gprid=1173 . Select "Windows".
  XP"and select"Windows XP Service Pack 3 "

  5 steps to help protect your new computer before going online
  [installation clean = new computer]
  http://www.Microsoft.com/protect/computer/advanced/XPPC.mspx

  Measures to help prevent spyware
  http://www.Microsoft.com/protect/computer/spyware/prevent.mspx

  How TO get Windows XP Gold fully patched: http://groups.Google.com/group/Microsoft.public.windowsupdate/MSG/3f5afa8ed33e121c

  1. download & save the WinXP SP2 installer on your desktop:
  http://www.Microsoft.com/downloads/details.aspx?FamilyID=049c9dbe-3b8...

  [Yes, you can jump SP1]

  1B. download & save the installer for WinXP SP3 on your desktop:
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=5b33b5a8-5E7...

  2. read & take into account:
  http://msmvps.com/blogs/harrywaldron/archive/2008/05/08/Windows-XP-SP...

  3. administrator, if necessary, double-click the saved file to install Windows XP * SP2 *.  Follow the prompts. Be patient and restart twice when the installation ends.

  3B. logged on as administrator, if necessary, double-click the saved file to install WinXP SP3.  Follow the prompts. Be patient and restart twice when the installation ends.

  4. make the resolution method 2 here (believe me):
  http://support.Microsoft.com/kb/943144

  5. go to http://windowsupdate.microsoft.com . Install all required software, and then click CONTINUE. Select CUSTOM and scan | Install the critical updates of security offered.  Still, follow all the instructions.

  [I do NOT recommend install IE7 through Windows Update.]

  6. make sure that automatic updates is enabled; FC.
  http://support.Microsoft.com/kb/306525

  References with dubbing:

  Free unlimited installation and compatibility support is available for Windows XP, but only for the Service Pack 3 (SP3), until April 14-09. Chat and e-mail support is available only in the United States and the Canada.  Reach
  http://support.Microsoft.com/OAS/default.aspx?gprid=1173 | Select "Windows".
  XP"and select"Windows XP Service Pack 3 "

  Protect your PC!
  http://www.Microsoft.com/athome/security/computer/default.mspx

  Learn how to protect your PC by taking the three simple steps
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=3AD23728-497...

• I'm trying to uninstall a program called speed of PC fix. But it continues to tell me that the program is missing. So, how can I remove it my program and features.

  I'm trying to uninstall a program called speed of PC fix. But it continues to tell me that the program is missing. So, how can I remove it my program and features.

  Use the system restore. Next time think before you install the obvious fakeware.

• Yesterday, I received a bill that I can not open to creative cloud that I did not order and you do not need.  How to cancel the invoice?

  Yesterday, I received a bill that I can not open to creative cloud that I did not order and you do not need. How to cancel the invoice?

  Cancel see answer #1 in https://forums.adobe.com/thread/2023066 - includes a link to Chat from Monday to Friday

• went to use creative cloud and it won't let me open photoshop, says need to renew the subscription, but says page not found, I was paying £15 a month for it, hope you can help as soon as possible because I need to use it for my United work

  went to use creative cloud and it won't let me open photoshop, says need to renew the subscription, but says page not found, I was paying £15 a month for it, hope you can help as soon as possible because I need to use it for my United work

  Hello

  Maybe it's an activation issue, please see the link https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  Kind regards

  Gag