Has anyone else encountered a problem to get published online to be visible?

I'd really like to give 'Post online' a go, but unfortunately its nowhere to be seen. When I start InDesign, the button publish online appears briefly in my App bar before disappearing. And when I look in my CC InDesign > Preferences > technology previews, the option publish online is here and the box is checked but it is all grey so I can't change it. I tried binning my preferences InDesign startup but that did nothing. I use InDesign CC 2015 (v. 11.1.0.122) 10.10.5 on a 2013 Pro Mac OS. Surfed autour via Google, but it seems I'm the only one who suffer. I use InDesign Adobe Creative cloud under a business account and I was wondering if this is something that can be limited by the central administration, but it seems unlikely. Any help would be appreciated on this. Thank you

I found the answer to my problem (with a little help from my COMPUTER administrator who has access to the Adobe Enterprise Dashboard). Essentially, you can not use your company account to access some of the features that Adobe advertising or publish online. Don't know why they provide no details on the subject, especially when it's a simple to provide details on and help some people with accounts of the company. In any case post them online is identical to Adobe DPS that you can't access with a business account (DPS say you this somewhere on their help pages so I started to believe he could be the same with the online publication). Your Adobe administrator will need to change the type of your account as an Adobe ID identity (see here for some info: types of identity management in Adobe Creative Cloud for businesses). It is done through the Adobe Enterprise Dashboard (don't ask me how, sorry I don't have access to it and my administrator has taken care of him!) it doesn't really change much (as far as I know) so it will still you access to everything that you had access to the before (apps and Typekit) and also allow the use publish online. I hope this helps.

Tags: InDesign

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