HASP SRM (H0033) runtime environment. Windows recognizes the dongle. How can I fix it?

When you try to open a design that requires a dongle (Pfaff 4 d) I get the error message HASP SRM run-time environment (H0033).

The laptop recognize the dongle.  I'm using a MacPro running Windows 7 to 8 of Parallels. I checked (best I can) firewalls and virus protection is disabled.  Thanks for any help.

Hey nanny.

Thanks for posting your question on the Forums of community of Microsoft.
Description of the question, we understand that you get the error when the dongle connection.
Let me go ahead and help you with the issue.
 
Please answer these questions, which will help us to help you best.
1. the question does when you plug the dongle on another computer?
2. don't you make changes to the computer before the show?

First follow these steps to make sure that the HASP License Manager Service is started:

a. click the Start button.

b. right-click on computer.

c. click on manage.

d. in computer management go to Services and Applications

e. open Services.

f. Locate the Hasp License Manager and double-click it to open it.

g. click on the Start button if the service status is stopped.

If the service status is started, or does not start, you need to know what security software / firewall you have installed on your computer.

Hope this solves the problem. If the problem persists, you can write to us and we will be happy to help you further.

Tags: Windows

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