Western digital external USB 2.0 500 GB hard drive not recognized by Windows 7 Explorer. How can I fix it? ___Thank you for your help.

The hard drive worked well until KB2398632 & KB2347290 updates have been downloaded and installed on 16/09/10.  Hard drive works fine on my Vista machine at work.

On my own machine (Windows 7), the drive is seen in my BIOS.  He also appeared in the "features and properties" of the control panel Windows 7 and the 'properties' indicates that the device is functioning properly.  The pilot is also updated.

It does not appear in the Windows 7 Explorer under 'computer '. Only the C: drive is indicated.

My AMD South Bridge set drivers are up to date my USB 3.0 being drivers.

Western Digital 500 GB external hard drive is several years old.

two updates have no effect to detect the hardware. It was an IE and and update printer spooler. Remove it from the Device Manager and plug it into another USB port. "A programmer is just a tool that converts the caffeine in code" Deputy CLIP - http://www.winvistaside.de/

Tags: Windows

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