Have I not creative cloud or persistent license installed?
People,
I bought Adobe Master Collection CS6 licenses persistent. Since I only upgrade every 3 years, I hope that at this time, there is a clear answer for people like me and for some years was last updated, I bought CS6.
However I had problems with Acrobat Pro not working not properly (everyone does not have this problem, please let us know - seems common). I uninstalled and reinstalled. When I reinstalled I was told I had a trial license 89 years to the software.
Now, I also have the creative cloud icon in my toolbar, and he seems to want to update the software.
What is installed? If I am somehow a version of the creative cloud a monthly or annual license, I want it out. Is the cloud creative here even if I have the persistent license?
My concern is the trial year 89 license + - I must have installed a different version of Acrobat Pro and I have no idea what makes the system.
Any help Adobe - how to determine what is installed and if I have a subscription based install, how can I convert my installation of persistent licenses?
See you soon,.
SK
You should try to contact Adobe to see if something needs to be done to solve this problem at their end. Here are some links to help get in touch:
http://www.Adobe.com/support/chat/ivrchat.html
http://www.Adobe.com/support/download-install/supportinfo/
Tags: Adobe
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