Have the Master collection license until May 1, 2014, but the software is in trial mode

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• Hi, I have CS6 master collection upgrade license. But belongs to the former Director. How to make

  Hi, I have CS6 master collection upgrade license. However, theformer manager that he belongs. How to make

  Please check: How to download, install and activate Adobe applications

• I'm so frustrated!  I have CS5 Master Collection.  I want to UPGRADE to CS6 Master Collection.  I want to be on the cloud!  I can't find where to put up-to-date or any CONTACT to ask for help.  It shouldn't be this hard.  HELP Please!

  I'm so frustrated!  I have CS5 Master Collection.  I want to UPGRADE to CS6 Master Collection.  I want to be on the cloud!  I can't find where to put up-to-date or any CONTACT to ask for help.  It shouldn't be this hard.  HELP Please!

  See the link below:

  Creative Suite 6

• CS6 Master Collection license

  I have CS6 master collection installed on a laptop Apple 2.5 Ghz intel core I7. Can I use the same license to install on my new Imac 3.4 Ghz I7? My Imac seems to be easier to work from.

  Yes, you can install and activate on 2 machines.

  Mylenium

• I am trying to edit a PDF file and it still tells me to buy Acrobat Pro, but I have already and am refunded until May 15, 2015

  I am trying to edit a PDF file and it still tells me to buy Acrobat Pro, but I have already and am refunded until May 15, 2015

  A common cause of this is buy Acrobat Pro, but not use it. Instead, some people not to install Acrobat Pro, or they install but continue to use the free Adobe Reader software. Check this. Adobe Reader (Acrobat Reader) and Acrobat Pro are two completely different applications.

• Just bought a flash drive. When I plug in the USB, nothing happens. Should I have the software?

  How to use a flash drive.  Should I have the software?

  How to use a flash drive.  Should I have the software?

  Normally, flashdrivers are plug-and-play. no need to install any additional drivers or software

  Connect a different flash for the same pc driver and check if it works? If it works and as your first one does not work, connect the first condition in another pc audit... If it still not detected that you may need to contact the seller

  If none of your flashdrivers are detected by your pc try below repairs while the flashdriver is plugged

  http://support.Microsoft.com/mats/Windows_USB_diagnostics

  http://support.Microsoft.com/kb/817900

• I'm in charge of a non-profit that uses Adobe Creative Suite 5. I have the software. but no product key. They want to have this facility on a new computer. I don't mean the software on the computer that works and not being able to get it insta on wreck

  I'm in charge of a non-profit that uses Adobe Creative Suite 5. I have the software. but no product key. They want to have this facility on a new computer. I wouldn't destroy the software on the computer that works and not being able to get installed it on the new computer. Help, please.

  Tony

  To reinstall the software, you will need the serial number. Please see this link:quickly find your serial number.

  Guinot

• I paid for the plan of "Individuals" but my apps still in trial mode 30 days. Any advise?

  I paid for the plan of "Individuals" but my apps still in trial mode 30 days. Any advise?

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Some general information for a subscription of cloud

  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• Hi, I'm running with a student cancelled subription but the first run in trial mode. What can I do?

  Hi, I'm running with a student cancelled subription but the first run in trial mode. What can I do?

  Please check, if you subscribe to the CC English language only membership?

  Change the default language of the installation for English.

  And try to activate the product, as previously mentioned.

  For more information, please visit this link:

  Adobe Creative products Cloud launch mode test on non-English operating systems

  Thank you

• CS5.5 Master Collection license agreement keeps poping up

  Hello

  I just installed CS5.5 Master Collection and all went well.

  When I start any application later in that the license agreement comes up and I click on 'Accept' the box disappears then it pops up.

  My choices are 'Quit' or 'Accept' exit loop what its supposed to do and firm in unexpected ways, but accept me just back to the license agreement.

  I uninstalled CS5 and CS5.5 and reinstalled CS5.5 and nothing has changed. I still have installed 11.5 Director.

  It is a Windows 7 Pro 64 bit. CS5.5 Master Collection is a 5 seat license and we have already installed 2 with no problems.

  Help, please!

  Thank you

  Just got a call back from Adobe

  The fix:

  Delete the file cache db license and start one of the products CS5.5 (I started Photoshop)

  File, they have me remove to make it work

  C:\Program Files (x 86) \Common Files\Adobe\Adobe PCD\cache\cache.db

  Thank you Adobe technical support

• How can I re - install Acrobat 9 Pro from a Master Collection CS4 to a new computer, but I don't want the rest of the collection? The prompt will not accept my serial number.

  I've migrated Adobe Acrobat 9 Pro from an old computer. When I try to run my adobe pdf files, the app invites me to enter a serial number. The number I have is for the CS4 Master Collection. The system will not accept this number. Anyone know what I can do in addition to re-setup of the entire collection (which I don't need)? And how to avoid having to buy a new Acrobat Pro?

  You can not migrate to the installations of the Adobe software from one system to the other, as these applications install plug-ins and various preferences and code in several locations on your system (Windows and Mac OS - and WIndows was also the question of a myriad of registry entries). You must disable it on your old system and installation of support on your new system. There is no shortcut for this. Sorry!

  -Dov

• I have CS6 Master Collection there is an error with PS6 of impression crashes PS6, how can you uninstall SP6 only

  It's on a windows 7 PC there is no option to uninstall individual items to the Master Collection

  Can someone also tell me how I can know how many installs I have left?  I want to install on a mac.

  Where I can down load the master collection for mac.

  I have to disable each component in the Master Collection so I want to install on another computer

  Thanks for your help

  Mart

  I solved the problem by uninstalling all of the CS6 Master Collection because it was the only option (your not able to uninstall the indivdual components).

  The ran CC cleaner.

  Finally reinstall and apply the updates.

  PS6 now allows me to print without crashing.

  Mart

• CS4 Master collection license?

  Hello

  I have a user w / CS4 MC, his pc to upgrade, we have disabled the license and tried to install on newly updated now its inactive license showing?

  This will be the 3rd pc on that this license has been used? Based on the forums I read I should be able to install on more than one pc, but can not be used at the same time. I also read that you have only 20 activation/deactivations.

  If I have the serial no license is anyway to see the number of times where it was used?

  The activation limit is 2 only. Please private message me the serial number to verify its validity.

  Concerning

  Stéphane

• I have the software not compatible with Windows 8. How can I install it?

  You may have upgraded to Windows 8 or bought a new laptop with Windows 8 and can ask you how you would install any software that is made for an earlier version of Windows.  Windows 8 has a similar to Windows 7 for this purpose compatibility mode.

  NOTE: This process may not work, but it's a good starting point.  This will not work for each program/driver out there, but he has the best chance.  For software that is not removed, start with step 3.

  1. download the software/driver.

  2. start the extraction process and take note it is extracted to. cancel Setup after extraction finished.

  3. navigate to this folder of extraction. Right click on the Setup/installer file and select compatibility Troulbeshoot.

  4 follow the prompts in the troubleshooting and select the automatic settings option.

  5. Select the Test program when you are prompted.

  6. follow the installation.

  7. If no errors have been presented, it can work at this stage.

  Hope this information is useful.

• OfficeJet 6500 icon does not have the software to start

  I have windows 7 on a hard drive and windows 8 on the other disk.

  I downloaded the latest software and driver for printer Officejet 6500 E710n-z.

  I installed 3 times and each time everything installs successfully but when I click on incontinence on my destop, the software does not work.

  Yet, I can print to the printer and its in my printer folder.  I can scan with the scan icon, but the main icon that starts the program does not work on windows 7 or windows 8.

  The main icon gives all the choices I want to do with the printer.

  The same link has steps to perform the patch manually as well

  I work for HP!