having an iphone 6. The ringtone does not make a noise. I tested the ringtone and it sounds however when I receive a call or text or email, the Bell is silent
I have an iphone 6. The ringtone does not make a noise. I tested the ringtone and it sounds however when I receive a call or text or email, the Bell is silent
Hello Jimmy10 66,
Thank you for reaching out to the Community Support from Apple. I know how it is important to follow your alerts, and I want to help you get your work again.
Before we get too far, it's always a good idea to check that your 'secret' button just above your volume controls is not engaged. If you see that the yellow indicator go ahead and switch to the other position to turn it off.
Alternatively, you can drag up from the bottom of the screen and make sure that the control of "do not disturb" is disabled.
If those who are for the time off, go ahead and restart your phone and retest alerts. If the behaviour continues or if you encounter any problems, please reach out again and let the community know what other steps you have tried. The entire community is here to help.
Best regards
Tags: iPhone
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