Having trouble with my installation of Photoshop

Whenever I try to install Photoshop I get the following error in the DF024. When I click on more information is in the summary:

Exit Code: 7 Please see specific errors below for troubleshooting. For example,  ERROR: DF024 ...   -------------------------------------- Summary --------------------------------------  - 0 fatal error(s), 2 error(s)    ----------- Payload: Adobe Preview CC 1.0.0.0 {A3B6E381-F2E8-47CD-87B4-96B1E3FF61D3} -----------  ERROR: DF024: Unable to move file at "C:\Program Files (x86)\Common Files\Adobe\Installers\adobeTemp\{A3B6E381-F2E8-47CD-87B4-96B1E3FF61D3}\_2052_3ee4c568d0054f5b21d63d4fe818c79c" to "C:\Program Files\Common Files\Adobe\Plug-Ins\CC\Generator\preview.generate\node_modules\ws\build\Release\bufferutil.node" Error 32 The process cannot access the file because it is being used by another process.. Try setting correct permissions to the specified file/folder or parent folder, so that admin has rights to modify it.(Seq 2053)  ----------- Payload: Adobe Photoshop CC 2015 Core 16.0.0.0 {793C2BF7-A4FE-4608-91C9-9282C5801C21} -----------  ERROR: DF024: Unable to move file at "C:\Program Files (x86)\Common Files\Adobe\Installers\adobeTemp\{793C2BF7-A4FE-4608-91C9-9282C5801C21}\_14_a03c8d0c5ac802551c7c177ec0d8e809" to "C:\Program Files\Adobe\Adobe Photoshop CC 2015\ahclient.dll" Error 32 The process cannot access the file because it is being used by another process.. Try setting correct permissions to the specified file/folder or parent folder, so that admin has rights to modify it.(Seq 15)  ------------------------------------------------------------------------------------- 

Errors 'Exit Code 6' and 'exit 7 "Code install Adobe CS6, CS5.5, CS5, Premiere Elements and Photoshop Elements.

Mylenium

Tags: Adobe

Similar Questions

  • Having trouble with the installation of the printer?

    Hi, I bought the Premium C410B photo all in one printer, but after trying so many times I can't still manage to install all the software for it. Fax does not work, the Hp Solution Center does not work. I even rebooted my system. I don't see the fax printer in the control Panel\Hardware and Sound\Printers page. I tried HP diagnostics as well, also downloaded latest software Web site. Still no luck.

    Help, please

    Thanks for the help I ended up by format the pc now it works.

  • Im having trouble with my iphone 16 GB ios 9.3.3 5s (G 13, 34) receive error code 22 tries to connect to the server, and nowhere suggestions?

    Im having trouble with my iphone 16 GB ios 9.3.3 5s (G 13, 34) receive error code 22 tries to connect to the server, and nowhere suggestions? I have tried almost everything turn power switch wifi in the middle and doing it to try to track down the problem in the Device Manager and im completely disgusted

    Have you tried turning off and back on again?

  • I'm having trouble with the serial number

    I'm having trouble with the serial number

    If you are hearing 3 or an earlier version, the activation server was arrested.  Take a look at this page, Download Adobe Acrobat 7 and Adobe Creative Suite 2 products for instructions on how to download another copy of AA3.01 and use a generic serial number.  (For the purpose of the present hearing 3 counts as CS2 even though he was not part of the Creative Suite then.)

    However, if you are using a later version of the hearing (CS5.5 until the current 2015 CC) while the others are right... you will need to contact customer support Adobe because only they have the serial number details.

  • Hi, having trouble getting the installer of Creative Cloud 30 day trial to boot on my computer.

    Hi, I have trouble getting the installer of Creative Cloud 30 day trial to boot on my computer.  Here I did successfully about 3 days ago, but since then has picked up a virus.  I used system restore to restore my computer about 5 days, which was to remove the creative cloud and Photoshop.  Now I am trying to re - download creative cloud with no luck.  Any idea would be highly desirable. -Demian Arend

    Hello

    Sign out of your account... Uninstall... to run vacuuming...

    -http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)

    -using the vacuuming after uninstalling and prior to the relocation is necessary

    -https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

  • having problems with the installation of the operating system, updates and other disk after the installation of the new HD

    After you have installed the new HD, loading of BONES, but having trouble installing microsoft service Pack 1, but several other updates. Following the troubleshooting steps don't provide any assistance. can not load the disc to sound blaster. was originally on my system, just try to reinstall and I get a window telling me that I need to install my audio drivers first? Also experienced a few freeze ups today, would not respond to any action or orders, including the power button. Finally removed a/c and battery adapter pulled to do stop and restarted. Then he does a disk check, and then goes back to almost normal. almost, because it is not quite the same computer a few days ago. I have a dell Inspiron 1720, I am not at all computer savvy and I am very frustrated... Please help me!

    Hi Art,

    Thank you for your message.

    Here is some information about drivers and their update:

    http://Windows.Microsoft.com/en-us/Windows-Vista/update-a-driver-for-hardware-that-isn ' t-work correctly

    "I went to the dell support site and downloaded what was in the audio position who has not solved my problem here either.

    What did you do with the file downloaded from the Dell support site? You double-click the file to run it?

    What version of the Soundblaster device you are trying to install? Some Soundblaster cards are not compatible with Vista.

    What do you mean by: "it's not quite the same computer a few days ago"

    Chris
    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think.

  • Problems with the installation of Photoshop & first 13 items... with the help of former inactivated 'license' I thought I was buying

    I bought this software as a package in fall 2014, hoping to be able to run on my XP machine. I was told that I could do this by the seller, that I bought it from Dell.

    They sent the software on their Web based downloaded, called "MyDellLocker", however, I couldn't get the software to install and gave up after I got no help whatsoever from Dell, to solve the problem.

    In this case, I couldn't do it, they said, because I was using Windows browser Explorer 8, which did not support downloading, either, and I could upgrade the browser, to another version, which would have supported the download.

    No other browser would not work. Authorized refunds. I bought it, but even if I couldn't use it, I'm screwed.  Then I continued with older versions, I bought years ago.

    Anyway, I finally made a clean install of Windows 7 this week, and their download software works always, even with own DELL technical support!

    Rembert I had not activated for a year and a half. I bought the first 13 items, including Photoshop and Acrobat.

    So after my installation of mew, which they helped me with, Dell team decided to cling to the trial version and I would turn on that, which I had been told that I couldn't do before. It would have been absurd, and not sure how hard to try, but I was so mad is not to use their software locker, and do not get help in recovering the software only I probably gave up trying other options.

    Here is my current problem.  I am apparently currently not allowed to use the Software Photoshop 13, unless I am connected to Adobe?

    I don't understand, but I suspect that this creative cloud trying to regain what I thought, it was a purchase of products approved in the fall of 2014.

    I was wrong?  My activation keys were worthless?

    Maybe I did something wrong with my installation. Is there another way, I should have done, maybe?

    I like the software, have used it for years, but this makes me very unhappy. I feel that I've been duped, pretty bad.

    I don't even know if I have a license for this software, or if I bought something else.  I have an account, so it can be displayed.

    I need help.

    Thank you.

    Hi Reidh93232757,

    I saw your Adobe ID (email address) you used to post here and found that you have serial for Photoshop & first elements 13 numbers are recorded.

    Products of elements are not related to the creative cloud, I recommend you to uninstall the Photoshop and Premiere Elements of your machine and do a fresh install from here: Download Photoshop Elements | 14, 13, 12, 11, 10

    Once downloaded consult How to download, install and activate Adobe applications for more information on the installation and activation process.

    Because your serial numbers for Photoshop & first 13 items as well as older versions of Photoshop Elements 6 and first 4 elements are registered to your account, click here to find the serial number of your product Adobe quickly

    Let us know if that helps.

  • Problem with the installation of Photoshop and Lightroom updates

    Hello.

    I have a MacBook Pro with new hard drive and the only software that is Mac OS X Yosemite 10.10.3.

    I downloaded Creative Cloud App, login with my ID Adobe, checked the web site of CC my status as my plan is active and start the download and installation of Photoshop and Lightroom. Both programs have been installed in front of each app appeared an update button. But when I pressed the button to update, I got an error message: "cannot happen on the Adobe servers / please check your firewall settings and try again in a few minutes."

    Screen Shot 2015-05-06 at 19.06.51 copy.jpg

    I have log creative Cloud App, reboot my laptop, connect and try again, but the update failed

    Screen Shot 2015-05-09 at 22.39.20 copy.jpg

    I do not use any firewall in the firewall preferences system is disabled, my host file is clear

    (it's here)

    ##

    # Database host

    #

    localhost # is used to configure the loopback interface

    # When the system boots.  Do not change this entry.

    ##

    255.255.255.255 broadcasthost

    : 1 localhost

    FE80::1% lo0 localhost

    1.jpg

    Then I turned off wi - wi and connect to the Internet (wired connection) cable. But I still can't install any update. But I can install any other software. When it comes to the update - the same "unable to connect to the Adobe servers.

    If I go on the Direct download site, complete all 7 steps and try to download any application, I get the error screen (and I try to any browser):

    Screen Shot 2015-05-06 at 19.19.30 copy.jpg

    So, my question is - how can I install updates?

    http://swupdl.Adobe.com/updates/OOBE/aam20/Mac/AdobePhotoshopCC2014-15.0/15.2.2/Setup.dmg

  • I'm having some trouble with the installation process. I want to install a trial version of AI, but my adobe application manager keeps inviting them to update but will not go beyond 10%. I tried uninstalling and reinstalling but the problem persists. Help

    I don't know what to do. I'm trying to download a trial version of A.I., but when downloading, my adobe application manager keeps trying to update but will not exceed 10%. I can't access anything on my manager. I tried to re download the program, but the same problem persists. What are my options?

    If you just open the Application Manager, it successfully updated?

    In Illustrator, you can download setup offline http://prodesigntools.com/adobe-cc-2014-direct-download-links.html (CC 2014).

    Make sure you follow the instructions very important on this page.

  • Problems with the Installation of Photoshop

    Hi, yesterday I buy a plan with photoshop and lightroom. Well, when I download the creative cloud application, it say that I ended the days of the trial. I select, validate the license of the software. But it says that I have no active subscriptions. Strange that it activates in my adobe profile and money have been scaling

    You allowed enough time for the purchase be saved with Adobe?  Are you sure that you bought through the account that you control?

    Contact support - for the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...

    Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

    Creative cloud support (all creative cloud customer service problems)

    http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )

  • Problems with the installation of Photoshop and CC 2015

    When I try to install creative cloud, a CC appears and when I select Apps, there is a rotating wheel non-stop. If I try to install Photoshop, I get a window saying there was an error of initialization of the installer. Then when I click on "Get Adobe Advisor" I get another message saying that it is obsolete, as shown in the picture as an attachment. What's wrong? Thank you.

    Screen Shot 2016-02-06 at 15.12.03.jpg

    start at the top and work your way down to apply applicable patches until your problem is solved.

    If (win) cc: https://helpx.adobe.com/creative-cloud/kb/creative-cloud-desktop-application-failed.html

    If your error is:

    "Setup failed to initialize. File not found. ' or 'could not initialize installation. This could be due to missing files.

    first of all, rename folder OOBE OOBE.old.

    to find the OOBE:

    Win 64 bit OS: Program Files x86\Common Files\Adobe\OOBE

    Win 32 bit OS: Program Files \Common Files\Adobe\OOBE

    Mac os: HD > library > application support of > adobe > caps

    Mac os: USER > library > application support of > adobe > OOB

    If it fails or isn't the exact error you see, uninstall, clean (http://www.adobe.com/support/contact/cscleanertool.html) and reinstall.

    If you use an installation dvd:

    Copy the contents of the drive in a desktop folder and install from this directory.

    If you are using a mac:

    1. try to create a new user account in Mac with administrator privileges.

    2. connect to the new user, navigate to Mac HD > Application > utilities > Adobe Installer folder, locate products such as Adobe Reader, Adobe Flash, Adobe Air and uninstall the

    3. navigate to the user library > Application Support > Adobe and Adobe put in the trash.

    4. navigate to Mac HD > library > Application Support > Adobe and Adobe put in the trash.

    5 restart the installation.

    If everything is applicable above fails, check your Setup logs:

    http://helpx.Adobe.com/Photoshop-elements/KB/troubleshoot-install-using-logs-elements.html

  • Im having trouble with my wireless setting can anyone help with the problem?

    Hi my name is Lloyd and im having problems connecting with my wireless network and need help to understand my problem

    1. http://Windows.Microsoft.com/en-AU/Windows7/setting-up-a-wireless-network
    2. http://Windows.Microsoft.com/en-AU/Windows7/view-and-connect-to-available-wireless-networks
    3. http://www.7tutorials.com/how-connect-wireless-networks
  • problem with the installation of photoshop

    I downloaded my drive for photoshop in December worked great up to the

    just recently. It won't open.

    I uninstalled the program and now can't seem to download it again.

    What I am doing wrong.

    joannh13032572 wrote:

    This installer does not support installation on a 64-bit Windows operating system. Please download the 64-bit version of Photoshop Elements.

    above is the error I get

    Download and install the appropriate from here:

    Download Photoshop Elements | 10, 12, 14, 11, 13

  • Problems with the installation of photoshop cs6. Help!

    I have an e-mail link for my adobe photoshop cs6 software. I just bought a new computer with Windows 10 and I'm unable to install the software. When I click the link it downlaods files, but it never ends to guide them in.  He never invites me for my product key.  I went through the steps 4 times now and it jst guard save files uploaded to the office. Help!

    1st, try a download link kglad links in response #1 here can help https://forums.adobe.com/thread/2081216

    2nd, Win10 https://helpx.adobe.com/creative-cloud/kb/Windows_10_compatibility_FAQ.html

    -In addition, only CURRENT products will be tested and updated for compatibility with Windows 10

    - so if you have an older program, update you to Windows 10 at YOUR risk of problems

    -You can get CS6 and previous programs to install and run, or you can not (some do, some don't)

    -IF not, Details of the message from the error messages and a person may be able to help (just not Adobe)

    An idea that MAY work to install or run some programs in Windows 10 old... works for some, not for others

    -http://www.tenforums.com/tutorials/15523-compatibility-mode-settings-apps-change-windows-1 0 - a.html

    - or to run it as Administrator http://forums.adobe.com/thread/969395 to assign permissions FULL said... yet, but it is sometimes necessary for Adobe programs

  • Beginner jQuery is having trouble with the links and the page redirect and page caching.

    Hi all

    I'm trying to update an old legacy of multipage site (each page has headers html etc.), adding jQuery Mobile. Most of the time it goes well, but I'm having some problems with the links, the redirect of the page, and caching.

    I write javascript like this...

    < script >

    -do things - then-

    Window.Location.Replace ("Page1.html");

    < /script >

    and links like this


    < a class = "-ui ui-btn-b btn tsize1" href = "page2.html" rel = "external" > page 2 < /a > "


    CACHING ISSUES


    On many pages - such as those that I have problems with, I've added no caching of code as...

    < head >

    < META HTTP-EQUIV = "Pragma" CONTENT = "no-cache" >

    < META HTTP-EQUIV = "Expires" CONTENT = "-1" >

    ... more...

    < head >

    Problem: for example, I can go to Page 1 and click on a link to go to page 2 and page 2 has the lines "no cache" header. The problem is that a fresh change of page 2 does not appear even with no cache lines above and even if I hit refresh in the browser that I thought it was supposed to reload the page (live get of the site). On the contrary, it seems to continue to see the old content before the update.

    In another case I could be on page 21 and click on a link that goes to the publicationfootnote22 and made a few treatment database and then goes to the page33. In this case, my fees top22 updates are not appearing and showing just the old cache data.

    Q: what is the best way, at least while I am writing code, to force the Page to refresh (non-cache), I can see my updates all the time, because otherwise it becomes very confusing because I'm sure you know.

    Thanks in advance: Dave

    Hi Dave,.

    Are you handy with your developer tools? It's always where I head when I need to look inside something. Before getting anywhere in addition or developed, check the response code you get for the page request and see what is the numeric code. If it is 200, you get a new copy. If it is 304 then your browser is striking the same content or something in your UI is to preserve the previously loaded document fragment.

    Photos make it easy, Chrome this is grabbing a small page for the first time and with disable cache enabled, and we get the status code 200:

    If I keep refreshing with "Disable cache" activated so I keep getting GET/200, copy fees.

    However, delete the "disable cache" to speed things up and the server and the client negotiate and check if she even needs to send you the document (if she thinks she's changed), and if not, of course you GET/304, or "load cache:

    Whenever I update I get GET/304, hitting the cache.

    Make sure your requests are GET/200 if you expect not to be cached.

Maybe you are looking for