HD - DT % ST DVDRAE GSA-T20N ATA DEVICE failed

Nice day
 
I have acer laptop aspire 7520 Vista. I had a problem on my cd/dvd-rom. The pilot noticed says that "device driver software was not successfully installed and HD - DT-ST GSA - T20N ATA DEVICE DVDRAE % failed. I googled on this topic and I found a lot of solution, but it helped me to solve my problem. It gives me this:
 
You must start regedit (start-> run (see screenshots below) type: regedit)

Search the HKEY_LOCAL_MACHINE/SYSTEM/CurrentControlSet/Control/Class /.
search for "4D36E965-E325-11CE-BFC1-08002BE10318.
If you don't find anything, find only part of the string.

now the UpperFilter propertys a LowersFilter to search and kill the value. If a single prop. is there, you have to kill only the value of a

 
and I followed everything but looks the same. Cannot find UpperFilter or LowersFilter.
 
I hope you can help me to solve this...
 
Thank you. I'd appreciate all of your answer... God bless you!

Please read the next page & run repair tools consecutively: (fix running, it is absolutely without, side effect may require reboot)

http://support.Microsoft.com/GP/hardware_device_problems

&

http://support.Microsoft.com/GP/cd_dvd_drive_problems

For more software related troubleshooting visits to:

http://support.Microsoft.com/kb/982116

S.Chatterjee

Tags: Windows

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