Headset Bluetooth remains disconnwcted even after matching

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  Original title: Bluetooth device

  Hello

  I use a computer windows 7 dell laptop and having succumbed to my last 10 attempts to connect my sony with her bluetooth headset. Also, I went through all the links of responses provided by the site. I also downloaded the software device for her drive. The laptop also shows my SonyBTH under "Devices and Printers". But I'm still not able to connect my SonyBTH even after clicking on the indicated device.

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  Hi Afonso,

  Thanks for posting your query in Microsoft Community.

  I understand that you are unable to connect SonyBTH to the Windows 7 machine and I appreciate the efforts made in the patches that you tried. Let me ask you;

  • Have you been able to connect to the same SonyBTH in the past?
  • Remember to no particular change in the computer before the show?
  • What security software is installed on the computer?
  • What is the model number of your Dell computer?

  There could be several reasons for this cause and diagnose the problem, we will try these steps and check.

  Step 1: Make sure that Windows is configured to accept incoming Bluetooth connections.

  You can check the compatible devices Bluetooth configuration panel. Here's how:

  1. Click the Start button, select Control Panel, click hardware and sound, and then click Bluetooth devices.
  2. Click the Options tab, select the allow the devices to connect to this computer check box, and then click OK.

  Step 2: Remove and then reinstall the device:

  1. click the Start button, select Control Panel, click hardware and soundand then click Bluetooth devices.

  2 Select the device that is not working, and then click Remove.

  3. click on Add, press the reset button on the unit (or make it discoverable following the manufacturer's instructions), check the box my device is set up and ready to be found and then click Next.

  4. If the device is not found, repeat the previous step. When the device is found, select it, and then click Next.

  5. follow the remaining instructions in the wizard.

  · Make sure that the device is on and that the batteries should be replaced.

  · Make sure that the Bluetooth adapter for your computer is attached and turned on, and that the device is in use and detectable. If you don't know how to turn on discoverability, read the instructions provided with the device or check the manufacturer's Web site.

  Solving problems with Bluetooth devices compatible (applicable to Windows 7 as well)

  Hope this information is useful. Please feel free to answer in the case where you are facing in the future other problems with Windows.

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  Headphones Audio/stereo/headset BLUETOOTH Connection with WINDOWS 8

  
  
  
  
  Hi! It's Pranzell. Guys, it's like a very simple. Here, follow my steps :
  
  
  1. Switch Off your bluetooth device. Any device, just turn it off.
  2. now the charms blow bar and open settings ->  change the settings of PC-> devices.
  3. keep it button / STOP for 8 seconds or more until a BLUE led flashes and Flash.
  4. your device came into PAIRING MODE, quickly, click "Search devices" in your computer.
   
  5. remember the blue led of your device blinks just 3 minutes (Nokia/hTC/Blackberry/Jabra/Phillips) search and pair your device in this time only.
  6 install/update the drivers manually if necessary. W8 is usually installed in everthing.
  7. the pairs! You will receive a notification, "added stereo Audio Gateway".
  8 open the Panel of control-> hardware and sound-> sound-> the Read tab.
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• I can not enter the pairing code (0000) of my headset bluetooth in windows 7

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  "Some wireless devices come with their own pairing code (sometimes called PIN or password). You may be asked to enter this code when pair you the device with your computer. Windows tries to select the best pairing method for your device and give you instructions that often include a pairing code. However, some wireless devices have their own code, you will need to find matching.

  Even if you know the pairing code, it can be difficult to get the code into a device. Some wireless devices. Others, such as Bluetooth headset, have not a keyboard or a screen.

  Here are some tips on how to find the code for pairing for a wireless device:

  • See the documentation provided with your device. The pairing code might be that are listed or printed on the device itself (often on the bottom). All wireless devices come with a pairing code.

  • If Windows encounters problems during the pairing process, it might give you the ability to create your own pairing code. If you choose this option, you don't need to use the code provided with the device.

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  • Make sure that you type the pairing code quickly enough. Usually, you only have 30 seconds before that the device or the computer stops its attempts to pair. The exact duration depends on the device.

  • Make sure that the device can display a pairing code. Some devices, such as headsets, might communicate readers Windows that they can display a pairing code, even if there is no place to display it. If this is the case, and Windows ask you to verify a pairing on the device code, try pairing with the device again. Windows should allow you to choose a different pairing option the next time you attempt to pair. If you are unsure which option to choose, see the documentation that came with your device, or visit the manufacturer's website.

  • If you're within range of other wireless devices, you might be unintentionally pairing with someone else device (for example, someone is close with the same model of mobile phone). Make sure that you are matching with the appropriate device.

  • If you are in a public place, there could be multiple devices with the same name in range of your computer. If you see multiple devices with the same name in the add a device Wizard, you can rename some of the devices in the list to distinguish them. To rename a device, right-click, and then click Properties. On the tab General, type a new name, and then click OK.

  • Windows may ask you to verify that the same code appears on your device and your computer. If these codes do not match, or if no code is displayed, you might unintentionally pairing with someone of another device. In this case, Windows may display an incorrect pairing code or no pairing code at all. Make sure that you are matching with the appropriate device.

• You may need to place some wireless devices in a special pairing mode that allows computers or other devices to connect to them. Most Bluetooth compatible devices enter this mode when they are madediscoverable. Other wireless devices could it must be in pairing mode and is detectable. For more information, see the documentation that came with your device or go to the manufacturer's Web site. »

I am considered an option to type in the pairing code. Can you help me please

Hello

First of all, make sure that the Bluetooth device is compatible with Windows 7.

See this link:

Windows 7 Compatibility Center:
http://www.Microsoft.com/Windows/compatibility/Windows-7/en-us/

In addition, check this link for help:
http://Windows.Microsoft.com/en-us/Windows7/add-a-Bluetooth-or-other-wireless-or-network-device-frequently-asked-questions

Kind regards
Afzal Taher-Microsoft Support.
Visit our Microsoft answers feedback Forum and let us know what you think.

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