Hello, anyone have any experience to try a plan after a trial, but the site is not opening after clicking on buy...?
Hello, anyone have any experience to try a plan after a trial, but the site is not opening after clicking on buy...
It was useful, now everything works fine!
Felsherif December 23, 2013 right answer 12:51 AM
I had a long discussion with a Support Agent and finally solved my problem in activating my root user... after a lot of trial and error/attemtpts. Here is my summary just fyi, I hope this works for you also.
I'm on MacBook Pro OS X 10.8.5.
- They had me first go to ~/Library/Applications support/Adobe/OOBE and delete the file 'opm.db '... Creative cloud question remained.
- Then they asked me to go to support/Adobe ~/Library/Applications and rename the files "AAMUpdater" and "OOBE"... and go to the library/application support/Adobe (note this is a different path) and remane the files "AAMupdater" and "AAMupadaterInventory"... question remained.
- They had me also go to my Netwrok Prefrences, Proxy server to configure, and enusre all boxes are unchecked and "use Passive FTP Mode (PASV)" also unchecked... did not help, the question remained.
- Of course they had me uninstall and then reinstall the creative cloud application, which I did (Applications > utilities > Adobe installer and run the "uninstall Creative Cloud")... but the question remianed.
- Finally, they had me to visit this page on the Apple support page, http://support.apple.com/kb/ht1528 and activated the user root for OS X Lion.
- After allowing the root user (and create a new password for it), I rebooted my Mac
- Saved in my Mac once as 'root' and connected to Adobe Creative Cloud using my usual Adobe user/email name and password.
- Go to the 'Applications' tab, and it worked perfectly!
- I disconnected the root on my Mac, then that reconnected me.
- Launched the creative application of Cloud, connected and went to 'Apps'... works great!
Tags: Adobe
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