Hello. I CAN'T INSTALL THE UPDATE CODE 80073712. IN ADDITION, THE COMPUTER SEEMS TO BE VERY SLOW. THANK YOU, DAVID BURSEY.

INSTALLATION PROBLEM

Hi David,
Welcome to Microsoft Vista Forum!

This problem can occur if the manifest of components (CBS)-based services is corrupted.

To resolve this problem, you can try the steps as a result of the article:

Error message when you try to install updates on the Microsoft Update or Windows Update Web site: "0 x 80073712": http://support.microsoft.com/kb/957310

Hope this information is useful.
Let me know if it worked.
All the best!

With regard to:

Jeremy K
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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