I paid for to upgrade my membership to the creative cloud, but I still can't use it. It is telking me wiat 15 minutes, but he spent over 2 days
I paid for to upgrade my membership to the creative cloud, but I still can't use it. It is telking me wiat 15 minutes, but he spent over 2 days
Go to Adobe Creative Cloud
Hello
Please disconnect applications Adobe CC and exit Adobe CC.
Reboot the machine and then connect to the application Adobe CC and launch applications.
Hope that helps!
Kind regards
Sheena
Tags: Adobe
Similar Questions
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I use a Mac. I "upgraded" to of LR4 LR5. I don't want to be a member of the "creative cloud." I just want to use the software that I bought, more precisely to load on my SmugMug account. Is it possible to use an add-on for this? Opening and LR4 were easy, but I think it's impossible without subscribing to CC.
do you mean that you get a page Adobe Adobe ID, wondering like that? If you have followed my second just method?
If this is the case, this isn't an obligation to subscribe to the CC, but just a completely - a free Adobe ID, email and a password which can identify you.
In fact, it is the same name of username/password used to log-in on this forum.
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I have a one year membership in the creative cloud. The computer, on which I had downloaded had a problem with the hard drive and that I must have wiped out whole computer. I now need help re - download the creative cloud.
Download/install the desktop application, connect and install applications subscription.
https://helpx.Adobe.com/creative-cloud/help/download-install-app.html
Creative cloud to desktop
https://helpx.Adobe.com/creative-cloud/help/creative-cloud-desktop.html
Sign out, sign in | Creative office cloud app
http://helpx.Adobe.com/creative-cloud/KB/sign-in-out-creative-cloud-desktop-app.html
Install, update, or uninstall applications
http://helpx.Adobe.com/creative-cloud/help/install-apps.html
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I'm trying to download a file from the active section of the creative cloud, but it is not letting me. It is saying I need a simple or full membership, which I do. I have the plan composition of the photographer. I made sure I'm connected, but it is still trying to put me on a plan, which I have. Help please!
Hashim, see the FAQ section on: CC help | Creative market Cloud
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Can I cancel my membership of the creative cloud? I already have another
Can I cancel my membership of the creative cloud? I already have another
This is an open forum, not the Adobe support... You need Adobe support to cancel a subscription
-Start here https://forums.adobe.com/thread/1703848
-or by phone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
-as well as two links that can provide more details, if the links above don't help
-http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
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Hello
How cancel my creative subscription of clouds because it is impossible for me to do so by the Creative Cloud manage Plan (Plan details - Plan to cancel)?
Thank you
Contact the Support from Adobe directly through chat or by phone.
To the link below, click on the still need help? the option in the blue box below and choose the option to chat...
Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN ) -
upgrading of an approval unique creative cloud - but how to cancel other unique licenses?
Hello
I just did an upgrade to the creative cloud. I had 2 single permit (Illustrator, InDesign) before. OBA Illustrator has been transformed into creative cloud, but how do I cancel each other (InDesign)?
Thanks a lot for your help!
Barbara
Hello
Please contact support by calling/chat for cancellation requests and billing queries:
* Be sure to stay connected with your Adobe ID before accessing the link above *.
You can also check the help below document:
https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
Please go through the Adobe - General conditions of subscription as well.
Kind regards
Sheena
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I pay for the creative cloud but adobe stock is another charge?
Although I pay for creative cloud... stock images will be another correct load?
Hi Michael,
Yes, it's true.
Check this box for more details. Adobe Stock price and membership plan. Adobe Stock
Bravo!
~ David
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I have 5 Lightroom on my iMac computer. I installed this program from a disc and do not subscribe to creative cloud. I find download Lightroom 6 upgrade for the countries of South East Asia on the Adobe web page, but not for the United States. Not sold in the United States? What is available at Adobe or elsewhere?
Hi richardwright123,
Here is the link where you can order the stand-alone update 6 Lightroom:
Click on buy next to Adobe Photoshop Lightroom and select the upgrade version.
Once you have purchased, it can be downloaded from this link:
Kind regards
Claes
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I just got a Surface Pro 4 and would like to get creative cloud on it and my computer desk to work on projects, but what I need to get more than one membership to do this?
Cloud license allows 2 activations http://www.adobe.com/legal/licenses-terms.html
-Install on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0
-Windows or Mac has no importance... 2 on the same operating system or 1 on each
-Two activations may NOT be used at the same time (noted in the link above of the license)
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My brother-in-law works for Adobe and it bought creative cloud for me and he sent me the redemption code to download. I live in the Japan and its telling me that it was bought in a different region. What should I do to redeem here. I tried to change my region in the United States and I don't think it works.
Hi Trey,
You may need to create an Adobe ID to use the code, for more information, please visit this link: redemption code help
Once you have created a new account with the region of the United States, please follow this link to redeem your code: https://redeem.licenses.adobe.com/getserial
Kind regards
Rahul -
I really don't understand what is the problem. I restarted my computer, tried logging on and outside. I also tried to buy the creative cloud again, but he urged that I already have a subscription. So now I'm stuck and cannot open/use Muse?
I guess you two have two different issues.
@kylianw, you have a muse subscription indicated in your account?
@jrd, you have a subscription to lr/ps are unable to use lr and ps, correct?
so, if your two accounts show the subscriptions that are not reflected in your desktop cc application after the release, then using the same adobe id used to confirm your account, you
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Bye, Adobe Lightroom, I need to pay R $22.00 per month and with a compromise of one year for the creative cloud?
You can buy a subscription for photography plan plans pricing and creative cloud composition | Adobe Creative cloud or you can make a payment for only Lightroom
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I've been subscribing to the 9.99 lightroom and photoshop for almost a year. Yet, when I go to the tab on the creative cloud applications he repeatedly told that I have to install lightroom. However, for photoshop it is said that I have to update the application. When I check in Lightroom under updates, it says my software is up to date. Why is this happening?
Yes, it's confusing, but simply install the new version of Lightroom. In the creative cloud application Lightroom still shows as a facility not as an Update.
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Lightroom owners qualify for the rate of launch for the creative cloud?
Lightroom owners qualify for the rate of launch for the creative cloud? I currently own Lightroom 4 and contemplating the purchase of an annual subscription to the creative cloud, but I'm eager to see if I am qualified for the rate of $ 29.99/month before committing.
Lightroom is not eligible for the introductory rate.
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