Hello, my CC license does not work on the desktop application.

It does not recognize my user and the password which is weird that online I can log-in.

I tried to reinstall CC Office app anremove OOB .pl file as suggested, but nothing.

Hi OdysseyCreative2,

Please see the Ko: http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html or contact our support if you have additional questions conversation.

Kind regards

Romit Sinha

Tags: Adobe

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