Hello, my computer (Windows PC) is down, and I want to DΘsactiver my CS3 (second legal installation at home)

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• Hello, I have windows vista 32 bit and you want to buy first 13 items, it works on vista?

  first elments 13 works on windows vista 32 bit?

  noahv

  First 13 items does not support Windows XP, Windows Vista or OSX 10.7.

  To put to the test, I went on this test using Windows XP 32 bit. I was able to download first elements 13 Adobe on my Windows XP computer, but

  the installer would not work.

  RTA

• I have Adobe cc on my computer, I bought a laptop and you want to install the Adobe software. But I installed the software and I would like to use the trial version. How do I fix

  I have Adobe cc on my computer, I bought a laptop and you want to install the Adobe software. But I installed the software and I would like to use the trial version. How do I fix

  Hello

  Please follow the steps under https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  Let us know if this was helpful.

  Thank you

• I bought Photoshop CS6 in 2012.  Sound on one of my computers, and I want to download it on a second computer that I just bought.  I'm not creative cloud, I just want that it on my second computer. How do I do that?

  I bought Photoshop CS6 in 2012.  Sound on one of my computers, and I want to download it on a second computer that I just bought.  I'm not creative cloud, I just want that it on my second computer. How do I do that?

  Hello

  Absolutely, you can download and install the Photoshop CS6 on your second machine.

  Download Creative Suite 6 applications and then install and activate it using the serial number.

  Please check the help below document:

  Quickly find your serial number

  In the case of the volume license product, please visit: site Web of Adobe License | Serial numbers | Orders | Accounts

  You can also see How to download, install and activate Adobe applications

  Hope that helps!

  Kind regards

  Sheena

• How to re - install Solitaire on windows XP I removed and you want to re - install?

  How to re - install Solitaire on windows XP I removed and you want to re - install?

  Wrong forum! A moderator will probably pass this thread to the correct forum (or you can move yourself by editing your original question).

  1. Control Panel
  2. Add or remove programs
  3. Add/Remove Windows components
  4. Click to highlight the accessories and utilities, and then click details...
  5. Click to highlight the games, then click details...
  6. Tick Solitaire
  7. Click OK twice, and then Next

  If Solitaire is already checked in step 6, instead it uncheck the box, then step 7, then repeat step 1.

  Tricky

• I have Windows XP 32 bit and you want to get 64-bit Windows 7, how do I do this, 32-bit to 64-bit?

  I have Windows XP 32 bit and you want to get 64-bit Windows 7, how do I do this, 32-bit to 64-bit?

  The upgrade to Windows XP?

  Please read these instructions carefully and completely before you begin installing Windows 7: there are important steps that you must follow to upgrade your PC from Windows XP to Windows 7 in order to preserve your files and settings.

  Before you begin, you'll need to backup all your data to an external storage device, and you will need all the installation discs for the programs that you want to keep. Please make sure that you have an external hard drive (see details below).

  More detailed instructions are available at windows.microsoft.com/upgrade-windows-xp. Here are the basic steps.

  1. start Windows Upgrade Advisor (winodws.microsoft.com/upgradeadvisor) to see if there are known issues that may affect the installation and the question of whether you should install the version of 32 or 64 bit Windows 7.

  2 back up your files and settings on an external hard drive using Windows Easy Transfer (windows.microsoft.com/windows-easy-transfer). If you do not have an external hard drive, you will not be able to use Windows Easy Transfer. Alternatively, you can copy the files you want to keep on a USB stick, CD or DVD.

  3. you will need to manually reinstall your programs, such as Microsoft Office, after I installed Windows 7. Gather the installation for your programs and all partner/license product key discs. You may be able to download programs from the Internet. For example, Windows Live Messenger can be installed from the download.live.com/messenger.

  4. Insert the Windows 7 DVD in your PC. When asked "which type of installation you want. Click on "Custom (advanced)."

  5. when Windows 7 is installed, use Windows Easy Transfer to restore your files and settings.

  If you are not comfortable Windows 7 installation, check with a local retail or the services of the PC company store to see if they offer upgrade services. Andre Da Costa http://adacosta.spaces.live.com http://www.activewin.com

• My PC broke down and I want to reinstall my Adobe Cloud subscription? [was: Bakeris]

  My PC broke down and I want to reinstall my Adobe Cloud subscription?

  Hi Bakeris,

  Go to the Adobe website and reinstall again CC. Refer to knowledge base article giving installation instructions: http://helpx.adobe.com/creative-cloud/help/install-apps.html.

  If after installation by chance you get the error of activation, please follow the steps mentioned in the knowledge base article: http://helpx.adobe.com/x-productkb/policy-pricing/error-maxium-acitvation-exceeded.html.

  Kindly let me know in case of any problem.

  Kind regards

  Romit Sinha

• Computer XP will shut down and restart itself

  recently, my computer in xp, will suddenly stopped in the middle of something and will restart back immediately.  I have to sign in as usual and proceed from there.  I don't have to push to activate, as says it that it stops, then restarts, whats going on?  Sometimes it will be a few times in the night, back-to-back sometimes a couple of times distributed on, or as the last two nights again, not at all.

  * original title - I have a virus? *

  Hello Shadowshep,

  Your question is still there while in Safe Mode? If so, you try to run a SFC scan for troubleshooting the corrupted system files on your PC:

  http://www.Microsoft.com/resources/documentation/Windows/XP/all/proddocs/en-us/system_file_checker.mspx?mfr=true

  Your computer may also be infected and needs to be cleaned in order to work properly. I suggest that you try the steps listed in the related post below for help in the removal of malware:

  http://www.Microsoft.com/en-us/security_essentials/default.aspx

  You can also try a clean boot troubleshooting method to see if it helps you solve your problem.

  I hope this helps.

• Problem: When I turn on the computer, windows setup box appears and is installing a file

  After getting the "preparing to install" message, another message comes up saying "Please wait while windows configures roxio media manager.

  Then another message comes up saying "gathering required information".
  "The feature you are trying to use is on a network unavailable resource."

  "Click OK to try again or enter a different path to the folder containing the installation package 'Roxio Media Manager. MSI' area points to the following path C:\Documents and Settings\Jeffrey Brown\Application is In Motion. BlackBerry\Updates\6852A378-7780-4e80-B65-343C8D2C36AE\SR_MM\

  I have the Blackberry desktop manager installed on my computer and I also got a message saying there were some updates, but I was never able to download updates, if there are.

  How can I get rid of this process that appears everytime I turn on the computer?

  We had the same questions and the same messages.  Whenever you should cancel the installation, he returned again and again and much slowed down the system.  I canceled the installation of Roxio (but he kept coming back and coming back, he finally trying to cancel) and then used Windows install Cleaner. I found when I tried to install the vacuum it was already installed on the PC.  I ran and it worked with no run-time error.  I stopped and restarted and not have Roxio stuff want to install.

• How can I recover a site Muse to my computer after it broke down and I lost the files?

  How can I recover a site Muse, who was transferred to Business Catalyst to my computer after my system crashed and I lost the files?

  Hello

  Adobe Muse does not backup the Muse file while editing. As a best practice, you should take backup of the Muse file manually and save it to disk or online.

  Unfortunately, it can not be recovered today.

• starts to slow down and there is a delay of approximately 15 seconds or more before he realized my statement through my mouse

  I have laptop with system 'vista basic' which works fine most of the time, but after that, I was on it for maybe 10 minutes, that it starts to slow down and there is a delay of 15 seconds or more before he realized my statement through my mouse. I ran "defender", indicating no problem.

  I am not a very experienced operator and am reluctant to perform the instructions given by the guides, etc., in which case I have to delete the files, etc. If some can help me in the simplest of terms to help me with my problem?

  Hello pinkyxc,

  Thanks for the return of the response.  I think first to plug in a USB mouse and see if you are able to reproduce this problem.  Did you go to the manufacturer website and download the drivers for your mouse lates?

  If your laptop has built in the diagnosis provided by the manufacturer test?  You get all the errors when this happens?

  In addition, you may attempt to perform a restore of the system to a point prior to the installation of IE 9 and see if this corrects the problem.

  System Restore:

  http://Windows.Microsoft.com/en-us/Windows-Vista/what-is-system-restore

  Please let us know status.

• I bought Windows Vista in 2009 and you want to re - download and reinstall, how can I?

  I bought Windows Vista Home Basic SP1 in 2009, I lost the backup DVD and want to re-download and reinstall on my laptop, the link in my order history does not work and is coming up with: URL expired

  The download link you are trying to access has expired. For further assistance, please contact customer arvato

  Where can I get? Or do I need to buy it again, even if I already have?

  Hello

  There is no available free and legal Vista download

  See how you can use this information:

  Here are the different ways to reinstall Vista

  Contact the manufacturer of the laptop computer and ask them to send you to vista recovery disks to reinstall the operating system back as it was when you bought it

  they do it for a nominal cost of $

  ____________________________________________________________

  also ask them if you have a recovery partition on your hard drive to get back to the way you bought

  you would normally press F8, F9, F10 or F11 or Alt + F10 or 0 to start to start the recovery process according to the manufacturer

  Ask them of the exact key sequence

  __________________________________________________________

  or borrow a vista microsoft dvd; not a HP, Acer recovery disk etc

  Make sure that you borrow the correct 32-bit or 64-bit microsoft dvd to your computer

  they contain all versions of vista

  This is the product key that determines which version of vista is installed

  http://www.theeldergeek.com/Vista/vista_clean_installation.html

  ____________________________________________________________

  How to replace Microsoft software or hardware, order service packs and replace product manuals

  http://support.Microsoft.com/kb/326246

• Hello, I created an application of DPS, and I want that when you click on an image, it opens a pdf file. But this one is on the ipad.  This is where there is no internet connection.   Thank you.

  Hello

  I created an application of DPS, and I want that when you click on an image, it opens a pdf file. But this one is on the ipad.

  This is where there is no internet connection.

  Thank you.

  Put the PDF file in a file HTMLResources.zip.

• Windows 7 slow down and MS security essential does not work with error "0xc0000185.

  My PC does not work well.

  I use Windows 7.

  When I tried to open it, it will take at least 5 minutes before turning into log in page. and after I entered my password again 5 minutes to load.

  When I connect successfully my essential security MS does not work with error "0xc0000185"... then my Explorer windows always crashing.

  After each action I did it takes time to load... also, I tried to turn on my Defender, but unable to locate... I also tried to analyse using malware bytes, but it also shut down the application...

  Help, please. I need all my files...

  Thank you.

  Hello

  Windows Defender is disabled by default when you use MSE and nothing to worry about.

  Analysis of Malware in Mode safe mode with networking.

  Download, install, update and scan your system with version free Malwarebytes AntiMalware and if necessary do in Mode safe mode with networking:

  http://www.Malwarebytes.org/products/malwarebytes_free

  'Advanced options boot (including safe mode).

  http://Windows.Microsoft.com/en-us/Windows/Advanced-startup-options-including-safe-mode#1TC=Windows-7

  _______________________________________

  And also scan with the free version of SUPERAntiSpyware

  http://www.SUPERAntiSpyware.com/download.html

  SUPERAntiSpyware Free Edition is 100% free and will detect and remove thousands of Spyware, Adware, Malware, Trojans, KeyLoggers, Dialers, Hi-Jackers, and worms. SUPERAntiSpyware features many unique and powerful technologies and removes spyware threats that other applications fail to remove.

  SUPERAntiSpyware Free Edition does not include blocking in real time or scheduled scan.

  ______________________________________

  It is a very good program to scan your system to remove adware, etc.:

  http://www.bleepingcomputer.com/download/adwcleaner/

  AdwCleaner is a program that finds and removes the Adware, toolbars, potentially unwanted programs (PUP) and browser hijackers from your computer.  Using AdwCleaner you can easily more of these types of programs for a better user experience on your computer delete and while browsing the web.

  _____________________________________

  And just to be sure, nothing is lurking in the background:

  'TDSSKiller Rootkit Removal Utility download for free'

  http://USA.Kaspersky.com/downloads/TDSSKiller

  See you soon.

• I left my computer, but the lid down, and when I came back, my screen properties were screwed to the top

  My computer was working fine. Then I went somewhere, but I left my laptop, but the lid closed, and when I came back, the properties of the screen are all seeds. The wallpaper was very large, and any Web site I try to open is also very important.

  Hello

  Try rebooting to see if that helps.

  Use the system restore to a point before that happened.

  Start - Control Panel - restore and backup center - upper left repair Windows

  How to make a Vista system restore
  http://www.Vistax64.com/tutorials/76905-System-Restore-how.html

  --------------------------------------------

  Also, check to see if they apply:

  Right click on desktop - customize - display settings - Set resolution.

  Right click on desktop - customize - top left adjust font size (DPI)

  CTRL + mouse wheel works ZOOM

  CTRL + and CTRL - work ZOOM in and out

  Your mouse/touchpad probably incorporates a ZOOM to it.

  Your system also has a magnifier built in which could be a problem - it can be as often
  programmed to work on the mouse/keyboards.

  How to turn on the Magnifier On or Off in Vista
  http://www.Vistax64.com/tutorials/125037-Magnifier-turn-off.html

  To see if your mouse/touchpad is set to ZOOM or enlarge use Control Panel - mouse.

  The TouchPad (if you have one) probably also has Hotkey controls so check with the system manufacturer
  Support, online documentation and their forums, where appropriate.

  ==================================================

  Are you logged on as ADMINISTRATOR?

  Right click on desktop - customize - top left adjust font size (DPI)

  How to change the font size in Windows Vista
  http://www.vista4beginners.com/how-to-change-font-size

  ============================

  Start - type in the search-> REGEDIT search at the top of list - click box right on - RUN AS ADMIN

  HKEY_CURRENT_USER\Control Panel\Desktop\WindowMetrics

  In the right pane, change AppliedDPI (double-click on it) of 78 who is from 120 to 60, which is (96)

  I hope this helps.