Hello, the link to the online help (integrated in the program) does not open.
This is the mentioned link:
We have already changed the standard browser (IE, FF, Chrome), emptied the Cache and all the data from the browser. We checked the LAN connection (automatically receives the dns). We have checked that there is no proxy enabled and Internet is on
Please help us.
THX and regards
If you use LR 6.0, go to the menu:
Help > updates
Install the 6.1 update.
Tags: Photoshop Lightroom
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See the link below:
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Hi Marcelo,
You may need to check this: Re: Premiere Pro 2015 won't open after the recent update
Kind regards
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-> Recovery of data from an old profile
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Help me please!
I have also the same problem and same message. I have a new Lenovo laptop with windows 10. I sent support from Lenovo. I hope they can help.
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· What is the number and the model of the computer?
· Do you remember all the recent changes on the computer before the show?
· What is the service pack installed?
1. you can follow the steps in the link below and check if this can help: cannot open files with extensions such as.exe, .com, and.lnk on a Windows XP computer: http://support.microsoft.com/kb/923077
2. online virus scanner and check if any malware or virus detected on the computer activity. You can run the scan for viruses online from the link below: http://www.microsoft.com/security/scanner/en-us/default.aspx
NOTE: Make sure that you select the correct version of the operating system before downloading the scanner)
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I was not able to identify a single application or function as the source of my problems...
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Did you change your computer?
Method 1:
Step 1:
I suggest you check in safe mode.
Start your computer in safe mode
http://Windows.Microsoft.com/en-us/Windows-Vista/start-your-computer-in-safe-mode
Step 2:
If you are able to start your computer in safe mode, I suggest you perform the clean boot and check.
Place the computer in a clean boot state, then check if it helps. You can start Windows by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.
To set up the computer in a clean boot, follow the steps in the link: How to perform a clean boot
http://support.Microsoft.com/kb/929135
Note: After checking in the clean boot, follow step: 7 article to reset your computer to normal startup.
Method 2:
I suggest you to see the link and check out the program does not.
What does it mean when a program is not responding?
http://Windows.Microsoft.com/en-us/Windows-Vista/what-does-it-mean-when-a-program-is-not-responding
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I suggest to download and install the Microsoft safety scanner and run the scan and check.
http://www.Microsoft.com/security/scanner/en-us/default.aspx
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http://Windows.Microsoft.com/en-us/Windows-Vista/ways-to-improve-your-computers-performance
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http://Windows.Microsoft.com/en-us/Windows-Vista/optimize-Windows-Vista-for-better-performance
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Thanks for posting in the Microsoft community!
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http://support.Microsoft.com/kb/929135
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http://www.Microsoft.com/download/en/details.aspx?displaylang=en&ID=24601
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http://www.Sothinkmedia.com/video-converter/
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http://www.Cocoonsoftware.com/
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(the download mirror site is faster) (Windows XP / Vista / 7)(8) Xilisoft Video Converter
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You can also view the nets below where this issue has been addressed:
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