lost all my files when updated internet Explorer

When I logged on today, I got a new screen and automatically, he asked me if I wanted to switch to Internet Explorer 8. I selected "upgrade". When I got back to my home screen, all my document files and photo were gone. I'm so frustrated. I have Vista. Can someone help me?

Hi lindainchina2003,

This problem occurred because of the conflict of security software.

Step 1: System Restore: System Restore to put the computer's system files to an earlier point in time.

Search the system restore steps mentioned in the link below:

http://Windows.Microsoft.com/en-us/Windows-Vista/what-is-system-restore

Check whether the problem is resolved.

Follow the steps mentioned below to re - install internet explore 8 (IE8)

Step 2: Disable security software, follow the steps mentioned below

http://Windows.Microsoft.com/en-us/Windows-Vista/disable-antivirus-software

Important: Activate security software once everything is done.

Step 3: Put the computer in a clean boot

Follow step 1 in the link below,

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

http://support.Microsoft.com/kb/929135

Important: n ' forget not the computer to start normal follow step 7 in the link.

 

Now try to download and manually install IE8, click here to download IE 8

 

For more information, see the link below

 

How to solve Internet Explorer 8 installation problems

http://support.Microsoft.com/kb/949220

Thank you, and in what concerns:

Ajay K

Microsoft Answers Support Engineer

Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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