Help blackBerry 10! My contacts from the directory are missing

I upgraded my software to 10.2.1.2102 bb10 and I just noticed her 4 days now and all the contacts in the phone book disappeared. How can I get it please. I've never used the blackberry for the backup link. But I backed up my 9800 lost data. I see that on blackberry protect Web site.
How can I restore/fix this problem. Am frustrated

OK, if you press Contacts > all.

Pull down on the screen to display the total contacts above, what is the number?

If you open Protect on your Z10, you'll see it will allow you to perform a restore of the Z10 Protect time.

Tags: BlackBerry Smartphones

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