I have no sound after having my computer wiped and reset for my personal use.

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Ideas: the sound was working before. But I got it reset because the other owner info was still on it. (Information store... etc). I am not computer savy, but I would like a little noise when they work or play.

  • You have problems with programs
  • Error messages
  • Recent changes to your computer
  • What you have already tried to solve the problem

Hi Blaine,

· What is the number and the model of the computer?

1. update the audio device and check the results. Follow the steps for the same thing:

a. Click Start,

b. click on run, type devmgmt.msc in the Open box and press ENTER.

c. find the audio device

d. right-click on the device, and then select update

2. follow the steps from the link below: no sound in Windows:http://windows.microsoft.com/en-us/windows/help/no-sound-in-windows?T1=tab02

You can also check: how to troubleshoot sound problems in Windows XP:http://support.microsoft.com/kb/307918

With regard to:

Samhrutha G S - Microsoft technical support.

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Tags: Windows

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