HELP blackBerry Smartphones: Blackberry "BOLD" restart itself

Similar Questions

• HELP blackBerry BOLD 9790 Smartphones!

  Hello! I just got a used blackberry bold 9790... When I plugged my SIM my BIS plan did not work even if im subscribed + I can't save it for the host routing table (when I go to setting > advanced Setup > host routing table > register now, it is said that the enrollment message has been sent but nothing happens) + Book service are deleted please someone help me solve this problem... How to register and get the service books so my BIS would work please help me thank you, my phone is blackberry bold 9790... PIN: 29590e8e

  Hello.  You can contact your carrier to see if it's possible?  I recommend to take it to the store or by calling from another phone if possible.

• BlackBerry smartphone Blackberry Bold 9900 guard restart every 2 minutes

  Hello

  Here's my problem: today, after unplugging my blackberry to the computer, it has begun to close every minute (I mean, when it restarts, a minute or two after it restarts) and he did for hours!

  The problem is that I can't even try to update the operating system or restore the original configuration that I don't have enough time before his stop!

  I tried to use it without the SIM card, has not changed anything.

  My biggest concern is that I can't do anything because I can't keep it on more than a few minutes!

  Someone has already experienced the same problem? Is there a way to fix this that refer to society (hoping that the warranty has not expired...)?

  Info on the device

  Your operator: SFR (French)

  Model information and the version of the OS: Blackberry Bold 9900

  7,1,0 bundle 2061 (v 7,1,0,714 platform 5,1,0,532)

  Apps and free space

  Nothing to do with the battery, he pulled out several times has not changed anything.

  Not many applications except the classic ones (facebook, etc...) and you have not installed a new for several months.

  Unable to get much information because it maintains close and restart...

  The only thing I was doing before the problem occurred he was charging on the computer (not even synchronize). I unplugged it as I always do and it started to go crazy.

  What is worth a thousand words

  Sorry no picture and I don't think that a photo would be helpful...

  Thank you very much in advance for your help.

  SIM of the France.

  Sometimes things just go wobbly... Very dear, I hope that you already have a good backup of all, for what you describe, you are unlikely to be able to take one that you continue to try to recover from this situation. If your BB is very new, so you may want to just take to formal support and do not try to recover it now... After all, it might actually be a hardware problem (there is no way, at an internet distance really diagnose... perhaps we can 'deduct' material being likely, but we can't diagnose 100%).

  If you want to proceed, then please follow these steps (PC, not MAC):

  1) uninstall all the BB OS packages from your PC,

  (2) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/apps-software/desktop/?lid=us:BBsoftwareesktopSoftware & Cal = us: bbsoftware

  (3) download and install on your computer, the BB OS package you want for your BB:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp

  (4) If this OS package comes from one carrier other carrier for which your BB was built, then remove, on your PC, all copies of the SELLER. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  Now these KBs (try them in order, please)... but whenever they speak using a 'site update', please use the Desktop software installed above instead:

  1. KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  2. KB27956 How to recover a BlackBerry smartphone from any State
  3. http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  Good luck!

• BlackBerry Smartphones Blackberry Bold 9700 won't turn on and keeps restarting!

  I only got my Blackberry "BOLD" for about 2 months. The camera was a little funny and don't zoom so I turned my phone off and took out the battery and succeeded him in an attempt to restart the phone. Now, it won't turn!

  When the battery is in the light of the red LED at the top right corner turns on then turns off when the phone starts showing the BLACKBERRY Logo on the screen with the loading bar under. The bar then shows it to load, but almost immediately, it freezes and turns off. She does several times, but I tried to remove and replace the battery several times.

  I'm sure that this is not a problem with the battery, I had only he alleged the night previous and even tried using another battery of my friends BlackBerry to check, but the continuous phone to turn on several occasions, crash, turn off.

  Anyone have a similar problem or know a solution? Thank you!

  Hey guys!

  I managed to fix my blackberry!

  The best and probably the only solution for a blackberry caught in a never-ending cycle of reset / or always show error messages is to perform a "Clean Reload of your Blackberry Device Software"!

  I found 2 websites more useful!

  This site is by Blackberry from Research in Motion themselves who teaches you how to perform a clean reload. It requires for you to have your cable USB Blackberry and Blackberry Manager installed on your computer. There is a clear process of no to no! However, there are some which confused me at first so just to clarify... in step 4 where they ask allows you to check that you don't have the latest version of the software installed... If your software device tab is empty as indicated in step 3, this means that you currently no. SOFTWARE INSTALLED and so should follow the link indicated in step 4 (or pasted below) to download (and install) the latest software for your blackberry phone model and service provider before performing a cleaning charge.

  For a clean reload:

  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB11320

  To download the latest version of the device software:

  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB12532

  NOTE: When you do a clean refill, you can see that the Blackberry Manager to first show your blackberry as "disconnected." If the Manager continues to install/reload the software for device on your blackberry with no complications, I wouldn't worry too much about not because once the own recharge is over and your device will restart the Blackberry Manager would show so your device as "connected."

  ------------------------------------------------------------------------------------------------------------------------------------------

  The second site (unofficial Blackberry Forum) basically explains / uses the same process but it is a little outdated and I found some differences in the Blackberry Manager software they use and some steps may no longer apply. However, it should be that if you find you have difficulty getting your BlackBerry connected to your Office Manager as constant rebooting CAN cause the device to connect and disconnect continuously, this site can be useful for more of this problem. I personally don't have this problem if I had expected, which can be a result of the latest models of Blackberry devices and software device etc.

  For more of the constant connecting and disconnecting your BlackBerry since the Blackberry Desktop Manager:

  http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  Hope this helps!  x

• BlackBerry smartphones HELP Please I need help! QUICKLY:'(BLACKBERRY BOLD 9900)

  Hi all

  Seriously I need your help fast!  Im going first on Saturday and my Blackberry Bold 9900 won't turn on!  A few days ago my Blackberry battery emptied very quickly! I used to charge it all night and then when I woke up it's only 3/4 battery left! STRANGE! But anyway, then I when I went to school I texted my classmates that I am at school. I used to put my phone in to school. And when I got out, I discovered a STRANGE surprise! My phone would not turn!  Very well, I came home and I loaded all day well nearly! I'm used to it until today. A with my mated said because I load it too much on the night and a blackberry takes about 3 hours to recharge, it can . So I loaded the morning. I had 1/4 left! So I've dealt with him and went to school. When I arrived home and are charged my phone it not light. So yes it died completely! As always.  But then I left it loads for a time came it turned on and the red LED flashes. So I left up to now to load, but when I try to start the same thing is happening that shows a red LED! I took out the battery and waited 10 seconds, but still nothing happens! PLEASE

  I ONCE HAD A REQUEST THAT I THOUGHT CAUSED THE PROBLEM I REMOVED IT TUESDAY RESTARTED THE PHONE AND NOTHING HAVEN'T CHANGED SINCE THEN, PLEASE HELP ME!

  Hello and welcome to the community!

  Please try this sequence... Note that, throughout the whole 4h15m process, your BB should stay connected to a good charger (not the USB PC):

  1. With battery, connect your BB to the wall charger
  2. Leave it alone for 2 hours, no matter what the LED or the screen not
  3. Remove the battery
  4. Wait 15 minutes
  5. Insert the battery
  6. Wait another 2 hours, no matter what the LED or the screen not

  This has been known to "revive" some BBs.

  It is also possible that your battery or BB has encountered a problem... to test, this sequence is necessary:

  1. Get a known good and already fully charge battery... use it in your BB and see what happens
  2. Get access to a BB good and the same known... use your battery in there and see what happens

  The results of this will show if your BB or your battery that has the problem.

  Good luck and let us know!

• BlackBerry Blackberry Bold 9700 Smartphones blocked (or stuck) with 99% of the loading bar HELP!

  Hello world!

  Well, everything is explained in the title, my blackberry bold 9700 is block 99% of the load bar when I reboot it.

  Yesterday I had like 3 or 4 updates to some app and then I reboot but now it's blocked... I try to remove the battery several times, did not work, I try to use alt + shift + del several times, did not work, I try to use BBSAK but the blackberry cannot recognize... I don't know what to do and the worst part is that I did not do backup everything (ok so I'm little kind of stupid, but...)

  In any case of me HELP

  Thank you!

  YES! I found a solution! Working on it since yesterday! It is an application that has been blocked my BB

  So for all of you who have had the same problem here's what I did: I use the AppLoader, you will find cor D, F no matter) / Program Files / Common Files / Research In Motion / AppLoader / loader

  Launch the loader and connect your blackberry to the PC by USB. BUT it must detect the blackberry before the loading bar reach 3/4. So when the blackberry is detected, quickly click Next, then you should have a list of all your applications. Now deselect the application causing problem (or if you don't know which deselect all to remove all) and then click Next. PLEASE KEEP IN MIND THAT THE LOADING BAR SHOULD NOT SPEND 3/4. After that it's going to be something and if you see that it blocks just to make a reset in now alt + shift + del 2 times, wait, she returned to the loading bar and try again to detect the phone in the AppLoader who does not close during this manipulation... After all, that things blackberry should restart and hope for you, came back to life. So, in my case, I lost all my photos (don't know why), but at least I'm keeping all my contacts and messages. In any case it's better like this than all lost...

  Sorry for my bad English, I think that everything is not really clear, but perhaps that might help someone...

• HELP blackBerry Smartphones Blackberry Bold 9650 GMAIL EMAIL CONFIGURATION

  Had to withdraw from my old Blackberry Bold 9650 for now and I try to add my additional email accounts. I had no trouble to add my hotmail and yahoo but it keeps giving me an error when you try to add my gmail accounts. The error indicates "address incorrect email or password. Check your email address and password. If the error persists, contact gmail.com"I tried this, without exaggeration, about 50 times. I have same triple checked that I put in the correct email and password using my laptop and it does not work on my phone. Help, please!

  Sarah

  sarahmoss09 wrote:

  I went to the page you suggested, but it does not show how to get the password to specific app pulled up on my phone?

  Did you read the article? the link is there. Turn on 2-Step-Verification and visit your passwords App page

• BlackBerry Smartphones (URGENT) BB BOLD RESTARTS, THEN SHOWS SOMETHING VERY CONCERNING.

  My BlackBerry Bold 9930 suddenly restarted while on internet, then when the phone started upward, I entered my password and these messages appeared: LIST OF CATEGORIES, ENDORSING RECORDING AUDIO, AUDIO RECORDING APPROVED, just after the last message, the LED STARTED flashing RED. Whnat must I do, and that is the cause?

  Safe mode is simply a tool of diagnosis... not intended for normal operations.

  With respect to the Association, it's quite interesting... but unfortunately no one here in this community of users can do something that neither provide any additional information.

  Good luck!

• BlackBerry Smartphones Blackberry "BOLD" playing music to lift itself

  Since yesterday, my Blackberry "BOLD" started playing music to lift itself.  The only way I can get it to stop is to make a phone call.  Does anyone have any ideas on how to do to stop this?

  I doubt it's water or physical damage. Could be... simply not something I've seen.

  My best guess is that a notification any has been set to music.

  And my next question what is the music? Can you watch on your "BOLD" > music and find the same music file?

  Or, try this... from the home screen of your BlackBerry, press and hold the Menu button for about two seconds until the manoeuvre app bar appears. Tell me ALL the icons in the Ribbon, he...

  1. Home
  2. Phone
  3. Browser
  4. BBM
  5. ... what else?

• BlackBerry smartphone unlocked Blackberry "BOLD" on Tmobile proplems e-mail and voicemail, please help!

  I bought a unlocked Orange Blackberry "BOLD" and use it with my Tmobile account, which had a Blackberry Curve on it works fine. I am not able to configure my email on the phone and my voice mail button is not access my voicemail box.

  When I try to register for e-mail, there only the option Blackberry Enterprise Server.

  I called Tmobile and they cannot offer me any help because the phone was not purchased by them and they do not care about this yet, as they don't have it in stock.

  Sometimes its good to wait for things is not?.

  Any help would be appreciated.

  Thank you very much!

  To your Tmobile BIS account, login and click on the link change the device to place the new number of PIN and IMEI for "BOLD".

  This will lead your established e-mail accounts that you had on your curve to the "BOLD".

  http://www.BlackBerryFAQ.com/index.php/Where_can_I_log_into_my_BIS_account%3F

• Smartphones blackBerry please help me! BlackBerry "bold" 1 has stopped working

  I put my Blackberry "BOLD" 1 on charging during the night and then I slept.

  When I woke up in the morning, I found my black screen and nothing is happening. I tried to turn it on, but it didn't.

  Then I removed the battery for 30 minutes and then kept again. The red light came on the start menu, but then the phone does not start.

  Even when I plugged on the desktop, it showed me its connected and the red light is also coming, but min it was disconnected.

  PLS HELP ME!

  I'M IN A VERY BIG TROUBLE!

  Try this first:
  Leave the appliance to charge 2-3 hours and then, always toujours relie connected to the USB cable, remove the battery from the camera a few seconds and plug it back. If it starts - let - the charges to 100% (check the Options > status for the percentage).

• BlackBerry Smartphones Blackberry bold 9780 need help

  Hello I have a blackberry bold 9780 "BOLD" and I have a question to adapt the protections of a bb bold 9700 to 9780? or applies only those of the 9780

  Sorry I HAV used im translator is not good in English

  XXX (L)

  The only difference between the two is what is inside of them.  Otherwise, they are both the exact same size so anything for the 9700 will work on the 9780.

• Smartphones from blackBerry Bold 9900 set up the e-mail icon does not not :(

  I had to go back to Blackberry Bold 9900 for awhile my Q10 screen is cracked and I sent it to be repaired. I put the new sim card in and try to set up the e-mail account he showed me the mail of size and I knew that something is wrong. I called my network provider and they have implemented my Blackberry data plan and I signed up with blackberry network. I turned my phone market and bb next to the network icon icon appeared which is good. But when I go to set up an email account and click the "email accounts" nothings happens. called my network, they do not know how to help me...

  Hello and welcome to the community!

  With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) Remove and return Service books (pre-BB10 only devices)

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • Pre-BB10 ONLY devices. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
  • Peripheral BB10. Hold the top button until the counter reaches zero. Wait for the unit to be completely stopped (for example, nothing appears on the screen, no lights, etc.). Hold the top button until the red light. Wait through the entire boot process. IF this fails, you can try the method of battery-pull above, but it is normally NOT recommended unless nothing else works.
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you can try this link from your BB browser:

  • www.BlackBerry.com/Integrate.

  Otherwise, you should contact your mobile provider for official support... but this time do not let you fob off the coast. You pay for your services, making them responsible for your formal support service, including if necessary climbing to BlackBerry-related.

  Good luck!

• BlackBerry OS Smartphones Blackberry Bold 9900 software update from version 7.0.0 to version 7.1.0

  HELO everyone

  I tried to upgrade my device software Blackberry Bold 9900 version 7.0.0 to version 7.1.0 but with difficulties. I tried to use the Blackberry Desktop Manager, but there was no version 7.1.0 figure among the available updates. Even when I tried to do it directly through the official website of Blackberry, also Version 7.1.0 was not shown. Finally, I tried to do the update with my phone directly by going to: Options > device > software updates.

  It shows my Version 7.0.0 Bundle 2406 current and available in a version 7.1.0 Bundle 1149. But when I clicked Perform Update to download the new version, he has shown preparing to download but then displays an error message such as "Download cannot continue because your device cannot connect to the update server using the following methods: Wi - Fi.

  During this time, I did not upgrade with a Wi - Fi connection because I have an active blackberry data subscription of 2 GB of my mobile operator.

  Please I need help on how to perform the upgrade from version 7.0.0 to version 7.1.0 with the last packet.

  Thanks to you all I'm waiting for your helpful solution.

  Hello and welcome to the community!

  The easiest way is, on a PC (you can not do on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• BlackBerry Smartphones Blackberry Bold 9900, unable to scroll down

  I had this problem for several weeks now, I tried to look at the forums but I was unable to find a decent solution for the issue.

  I can't scroll downwards or upwards using the trackpad. I did a diagnostic self test and the trackpad seems to work very well. I can see the icons highlight that I move the trackpad on the left, right, up and down, but as I move the cursor to the bottom, the screen doesn't seem to follow. I tried to do a battery pull, increasing the sensitivity of my trackpad, factory reset but none of these work. If I try to manually move the menu down using the touchscreen, it works but is extremely laggy. I don't have a lot of apps on here apart from the standard applications that is pre-installed, and I downloaded Facebook, twitter, and natwest.

  Any suggestions?

  Phone: Blackberry Bold 9900

  Software version: 7.1.0 Bundle: 2061

  After messing around throughout the day yesterday, I managed to make it work.

  Here's what I did in case anyone has the same problem.

  First of all, I did a factory reset, remove all applications and settings. Then I connected the phone to my computer, installed office program and installed the older version of the OS on my phone. It did not always work, so I restarted the phone in safe mode. The problem had not been resolved, so I gave up. After its return to the phone after a few hours the problem seemed to have smooth itself out in safe mode. I kept the phone on the older version so I hope that the same situation from happening again.