BlackBerry Smartphones (URGENT) BB BOLD RESTARTS, THEN SHOWS SOMETHING VERY CONCERNING.

Similar Questions

• BlackBerry Smartphones Black Berry Bold 9900 only able to ring if number in phone contact list

  Black Berry Bold 9900 only able to ring if number in phone contact list

  can someone help me solve the problem above his on optus and has just the stock of claims on this subject.

  Would appreciate any assistance.

  Perfect phone in all other respects.

  Hello and welcome to the community!

  I recommend that you try to start safe mode:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, see what happens.

  If the behavior continues, then well... think what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

  But if the behavior continues mode without failure, you may need to consider more drastic measures - WIPE, OS Reload, BBSAK Wipe/Reload and the process of reloading OS 'skeleton '. To prepare, you should be sure that you have a full backup of your PC... Please see the Backup link in my sig auto on this post for instructions.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  Good luck and let us know!

• BlackBerry & Smartphones Photos Contact names ceased to show (9650)

  Hello:

  Earlier, I added photos contact to all my BBerry Contacts.  It worked perfectly for quite a while.

  But the last 2 weeks (or more), when I get a call I get no resources and no contact photo.  Just the number, which, if I don't recognize, I'm going to ignore.

  (The reason why I have the names and photos is so I don't have to memorize numbers.  )

  The contact photos are always in my contacts list, so nothing happened to them.  And ss as much as I know I haven't added new applications.  So I'm puzzled as to why they would suddenly stop showing when I get a call.

  Anyone know how I can make them work properly?

  I covered this Council and google for an answer and not found anything.  Thank you very much in advance...

  Hello

  I would recommend to check if you have encryption enabled on the BlackBerry smartphone or press card. Go to the Options-Security Options. If it is enabled, disable it and try again then take out the battery.

  Thank you

• BlackBerry Smartphones Urgent please: how to cancel save:

  Please someone help me...

  I have Storm 2 carrier verizon. I try to update my OS via OTA, all is well until the backup step it take almost 1 day. Progress bar 18% for a DAY and the progress bar current database on AutoText, 16%. Now how to cancel it?

  hotplug wrote:

  5. replace the battery from your BlackBerry and allow it to restart. = After restarting, reset BlackBerry "Wireless Software Update" pop-up and didn't come with any messages

  Ok. I have it.

  Can you cancel the message or anything like that?

  You can perform the above tasks to reload the operating system?

  If not, follow these steps below:

  (1) make sure that you have Blackberry Desktop Manager installed.
  http://NA.BlackBerry.com/eng/services/desktop/
  (2) on your PC, go to start > run and copy and paste the following line exactly (i.e. with quotation marks):

  'c:\program files\common research in motion\apploader\loader.exe' /nojvm

  (3) the Application Loader Wizard will appear - click on "next".
  (4) in the ' connection: ' drop-down menu, you should see "USB - PIN: UNKNOWN". Click on the button "next".
  (5) you should see a list of applications ready to be installed for your Blackberry. Press Next and finish, and that you are well on your way to get your Blackberry to life.

  Just unplug and let the process finish completely.

  NOTE: If you do not display the list of applications mentioned in step 5 and instead to see the message "the Blackberry Desktop Software has no Blackberry Device Software for the device you have connected to the computer. Contact your wireless service provider or system administrator', then you must download the Blackberry operating system for your support and your device.
  http://www.BlackBerryFAQ.com/index.php/BlackBerry_Operating_System_Downloads
  Just select the appropriate type of carrier and network, select your Blackberry model from the list and download the latest version. Install this download and follow the steps above again and you should be on the right track.

• My phone blackBerry Smartphones has a lock of business or something?

  I bought a Blackberry 8830 we HAVE on ebay and they can't push the books of service to me because of some lock on the phone that a company put on? Is there a way THAT RIM can help me with this so I can use the Internet and e-mail and other applications on my phone?

  Ouch... the pain of buying used. Here is a KB with some information for you:

  KB05099 Steps to take before selling it, or after buying a used BlackBerry smartphone

  Unfortunately, in your case, is that part of it... you need to remove the it policy which is latent on the device. Here are some procedures that may (or may not) work:

  http://supportforums.BlackBerry.com/Rim/Board/message?message.UID=269661#U269661

  http://www.BlackBerryFAQ.com/index.php/How_do_I_remove_the_IT_Policy_on_my_BlackBerry%3F

  In all cases - wait that your BB will liquidate as fees and clean. This means that if you ever put anything on it, it will be lost.

  Good luck and let us know how it goes.

• BlackBerry smartphones URGENT! I have a serious problem with the update to version 7.1 blackberry bold 9900! :(

  Hi all! Starting yesterday I did the software upgrade to version 7.1 (I had 7.0) and since yesterday my bold 9900 is locked at 17% on social RSS!

  I don't know what to do! I tried to connect the phone to the PC via the blackberry desktop software, it seems to connect at the beginning but after awhile the Blackberry Desktop Sowtfare is blocked and it restart the update up to 17% 'social RSS feeds... "

  I also tried to remove the battery, but when I put the battery back, updating block again to 17% social RSS... help me please! I'm really desperate!

  airelav1988 wrote:

  Hi all! Starting yesterday I did the software upgrade to version 7.1 (I had 7.0) and since yesterday my bold 9900 is locked at 17% on social RSS!

  I don't know what to do! I tried to connect the phone to the PC via the blackberry desktop software, it seems to connect at the beginning but after awhile the Blackberry Desktop Sowtfare is blocked and it restart the update up to 17% 'social RSS feeds... "

  I also tried to remove the battery, but when I put the battery back, updating block again to 17% social RSS... help me please! I'm really desperate!

  Hello airelav1988,

  Please see this link. http://supportforums.BlackBerry.com/T5/BlackBerry-Curve/9360-update-its-been-froze-on-7-all-day/m-p/...

  Thank you.

• BlackBerry smartphones URGENT aid NEEDS! -Bold 9700

  Hello everyone,

  I am a user of 9700 in Western Australia, and I just recently upgraded my OS to 6.

  HOWEVER.

  Since last night, I was able to reboot my BB.

  Everything started after he told me to download the Setup Email application, which she knew perfectly - until he had to restart.

  I clicked restart, like you, but now my BB's STUCK!

  It bascially is found on the loading with BB logo screen and the loading bar - it loads completely full and then does absolutely nothing.

  I tried battery pulls, I tried to make the connection to the computer laptop thingy but still nothing seems to work. I also tried to take the microSD card and stuff.

  When you attempt to connect to the PC method, it worked little when he started to sync with my laptop. However, I hit a dead end when he told me to put my device password, and I couldn't do on the BB itself, it was stuck on the sync-logo screen.

  I tried different time periods for the battery grips and last night after I remove the battery for 1 HOUR - I stuck it left and in return it at NIGHT while I was sleeping when I wake up, it is still stuck on the loading screen!

  I'm at my wits end!

  PLEASE HELP ME! -I can't make anything work!

  I hope that someone out there has a solution (short of buying a new Blackberry because I can't exactly pay a new at the moment - AND I REALLY NEED MY BB for WORK!)

  Thanks for your time, everyone! Hope to hear from you soon!

  Problem solved, but I had to go about it in different ways.

  In the end I had to use my BB on my PC software (I used my Mac before).

  I found myself without downgrading the OS, then restoring everything.

  Right now, I decided to give another chance to OS 6, so hopefully things will go fine after that!

  Thank you all!

• BlackBerry smartphones Urgent! Need to download OS to Bold 9900

  I had issues with my Bold 9900 and ran the 'factory reset' using BBSAK.

  My phone is now blank with a white screen.

  I downloaded the latest OS for Bold 9900 (v7.1.0.2061) to my network provider (Safaricom Kenya) using this link: http://us.blackberry.com/support/apps-and-software/desktop-and-device-download-sites.html

  However, during the launch of the installation, I get this error message: "error reading put in place the initialization file.

  Help, please!

  Disconnect your phone from BlackBerry Desktop Software, wait a few seconds and try again. Sometimes COMICS does not detect your phone on the first try; you might even have to try several times. Once it is connected, you are prompted to load the operating system that you have downloaded.

  Keep us updated on your progress.

• Ring of blackBerry Smartphones Urgent-bold 9000 and audio does not work after upgrade to 5.8.8.822

  Updated yesterday at 5.0.0.82 2 and now DO NOT ring the phone.

  Also get the message "an error occurred attempt to play media" for all types of media even when I test the profiles.

  Battery pulls and all the usual stuff, but no help.

  His camera work.

  How to downgrade OS and that is should I go since it is not good?

  Hello

  Make sure that you run software that is released by your carrier found here: http://na.blackberry.com/eng/support/downloads/download_sites.jsp

  Download and install the latest version of the software on your computer, then follow this link to complete a clean reload of the BlackBerry Device software.

  Link: http://bit.ly/cKy9A0

  Test before you restore all backups.

  Thank you

• BlackBerry smartphones, remove the "BOLD" Sprint 9650 identifiers

  I have an old 9650 "BOLD" that was initially linked to the Sprint network.  I ordered a new SIM from Mobal international SIM card and now my 9650 has successfully used two local GSM providers (AT & T and T-Mobile) and managed to make phone calls.

  When the phone starts up, it always says Sprint and shows my old sprint phone number which is not the same as the number assigned to my new SIM card.  Is there a way to remove this information and or wipe clear my BB to his "original non-Sprint State.

  Thank you

  Hello and welcome to the community!

  This initial carrier 'splash screen' is hard coded and cannot be changed. When the devices are manufactured, they are made for a specific carrier... and some of these companies have deals where this start screen is included. But it doesn't mean anything... If your device is carrier/MEP unlocked, then the splash screen shows just what the VendorID of the device (which is initially made for carrier). Unlocked is unlocked, regardless of the start screen (but you cannot change the home screen... it is permanent).

  In regards to displayed phone number, see:

  • http://support.BlackBerry.com/kb/articleDetail?articleNumber=000018990

  It might be that Sprint and/or from your current provider or do something on their networks... but you would need to enquire with them. Move a CDMA device to a non-CDMA service can be difficult, with many of the latent unexpected results (like this one). You can also find other useful KBs on point... you need to search for more.

  Good luck!

• BlackBerry smartphones HELP! "BOLD" does not accept password

  Hi all

  I have a big problem with my "BOLD" (German) 9700 BB.

  As I took on my jacket this morning it does not accept the password to unlock the screen.

  I thought it was me, so I tried again and again led attempts 3/10, 4/10, 5/10...Normally there are stars, so you won't see the pass, now its clear letters and numbers? More: top-right corner it showes EN then maybe this past German to English settig (I don't have it-on lens)

  I am now 9/10, the screen asking me to enter 'blackberry' but I am learning that if it doesn't hurt once more all on the Phanoe will be deleted which would be a nightmare that I don't have a backup...!

  an a German forum about someone with the same problem 'translate' pass numbers (1111) in letters (YYYY) as his apparently English keyboard - I did (get low), but it did not work?

  Someone at - it p l e a s e!

  Thans, Felix

  felixxx wrote:

  Indeed, I managed to change the language with alt + enter in German, which is good.

  Great!

  felixxx wrote:

  But again, if I want to type something in, clearly shown figurs/numbers, rather than the usual stars that makes me feel theres something wrong...

  Yes, it is normal to show you the characters you type, and it normally occurs after 5 wrong password entered.

  felixxx wrote:

  I just plugged it up tho my pc and after the beginning of the BBdesktop, he showed a popup saying:

  "you know that you only have one shot left. After that, all your data will be deleted.

  What is strange: in the title of this popup, he says: BB Bold 9700 - PIN 22BEE12C - what is it? do I type?

  You has not answered my question earlier if you have alternate characters or numbers in your password?

  If so, should we ALWAYS register the pressed ALT key first to this number?

• BlackBerry smartphones HELP! Bold 9780 - nothing worked

  Hello

  Really hope someone can help with this problem.

  I recently upgraded my 8330 to a Bold 9780 (v6.0.0.285 platform 6.5.0.54) on the Bell Canada network - when I woke up this morning and turned on my phone, it took a good 8 to 10 minutes from the home screen to load. Once he did charge Finally I had a dozenor so error messages that all seem to be tied to Java.

  I did a traction battery and tried but unfortunately got the same result.

  Here are some of the messages I get:

  Eception exception: Java.lang.error

  Eception exception: ApplicationRegistry.waitfor (0xf405d42294c6940e) timeout

  Eception exception: Java.lang.error

  Eception exception: ApplicationRegistry.waitfor (0x1c26ebcd7b130582) timeout

  Eception exception: ApplicationRegistry.waitfor (0xf405d42294c6940e) timeout

  Eception exception: ApplicationRegistry.waitfor (0x7491f7b6ae80681a) timeout

  Eception exception: Java.lang.error

  Eception exception: ApplicationRegistry.waitfor (0xf405d42294c6940e) timeout

  Eception exception: ApplicationRegistry.waitfor (0x79a47873b7e8b4e0) timeout

  Etc.

  Once I clicked ok to all these errors, I have very limited access to the phone. I can make/receive calls, open my calendar, messages, camera, but I can't launch BBM, Facebook application, Twitter App, etc..

  
  

  One last thing, when I connect my BB in Blackberry Desktop Software, I get the following error message: Blackberry Desktop Software can not communicate with the connected

  Grateful for your help!

  Steve

  Try to remove the flash memory card and restart full by removing the battery, see how it works. If not helped to take the next step.
  Try resetting the device (it will remove all of your information) Options-Security-security wipe, select also remove all the installed application.
  After this wait until startup normal device then only necessary restor of information (AddBook, SMS, messages)
  Try it, if not helped it will mean reinstall frimware.
  Soory I am writing device

• BlackBerry Smartphones why is "BOLD" intermittently reboot?

  Can someone help me to identify the reason why my "BOLD" will restart during the call? I already traded on the telephone once for another brand new and the problem persists. It seems that the phone is heating up during calls and then restarts, but that might be a psychological thing.

  Hi and welcome to the Forums!

  (1) make sure that you are on the latest firmware approved by your carrier:

  http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  (2) perform a hard reboot:

  Whenever random strange behaviors creep, the best thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, this one suffers memory leaks and other... with a hard reboot is the best remedy.

  (3) make sure that you do not have a ton of applications running in the background. Always close apps when you don't need them - not the back key or the red button, but rather the BBKey and selecting "close" or "exit".

  (4) see if you have memory problems:

  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB15345&sliceId=SAL_Pub...

  (5) the problems of insufficient memory:

  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB14320&sliceId=SAL_Pub...

  OK - that's enough for now...

  I hope that something is useful!

• BlackBerry Smartphones URGENT HELP PLIZ

  MY BBM CURVE 8520 YESTERDAY WAS SHOWING a WHITE SCREEN WITH WORDS app error 523

  then l has been helped by someone on how cracker the problem and l tried it.

  Today, there is now a battery icon showing on the screen with a red X

  What does that mean, pliz help me to crack this problem for once and for all

  THANKS IN ADVANCE

  To do this, proceed as follows;

  NOTE: back up your data first if possible.

  1. go on google on the field type in (blackberry software update (the name of your operator))

  2. download the software for the device

  3. install on your computer.

  4. Once installed plug in your device to the computer (without the battery)

  5. go to computer / driver C / program files (x 86) / Common files / research in motion / application loader / LOADER

  6. click on LOADER and follow the prompt.

  7. it will take time to recognize your PIN or your device. Just continue clicking NEXT until it pass.

  8. after that it will inspire you by selecting your language, then a page with "finish or close" is displayed just click on one of them for the process to move forward.

  9. a loading bar will appear. When you receive an error message that says something like "cannot detect the device.

  It's time for step 10.

  10 replace the battery
  and click on 'Retry '.

  11. it will take time, but continue to retry until that proceed it process.

  12. once the upload is complete, you can either receive "" is an unrecoverable error occurred, or software update success ""

  don't worry about the unrecoverable error, he says that but your device must be start the system.

  If the charging software will not solve the problem then its hardware.

• BlackBerry smartphones someone elses Bold 9930 heat up on calls?

  My new BlackBerry Bold 9930 heats up on calls and when on the internet? Did someone elses get like this? Its not hot but warm enough.

  This is not uncommon.  Your phone will heat up slightly when the processor is active during a telephone conversation, or when several applications are running simultaneously.  You might also find it heats when you stream videos.  If it becomes so hot you can fry an egg on it, post back and we can look at a few options, but until then, this is nothing to worry.

  See you soon.

  P.S. If, you ever get to the point of frying eggs over, I like mine more easy with 3 strips of bacon.