Help blackBerry Smartphones! cant upgread or remove the my new BB BBM

I just bought a blackberry 9790 with the old sowftwear and the BlackBerry Messenger 6.2.0.
I tried to update the app world but the download or update button wasn't there! then I tried to delete it through the management of applications and the button Delete isn't there also! then I tried to remove it from the computer, but it is on the gray color with no option to remove or install the app! help what do I do?

BTW, I formatted the softwear and updated to the last.

Try going to the page web www.blackberry.com/messenger and try to download from there.

Tags: BlackBerry Smartphones

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