PLS HELP blackBerry smartphones! High utilization of the processor to 100% (v6.0 Bundle 3049) because of the net.rim.io.impl module

(my 3rd attempt to get support on this critical issue)

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Hello

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I have improved my Torch (9800) a week ago and have been noticiing serious battery drain issues.  The problem is VERY persistentand happens most of the time.  I am currently on OS v6.0 bundle 3049 (v6.0.0.706, Devils, 6.6.0.246).  My Wifi and Bluetooth are always TURNED off.  Only by using the Bell service provider network, for which I have all 5 bars available.

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I investigated further and found that the Blackberry system software was running with more than the processor - especially in the high 90s.  And this corresponded over the hours until the battery was dead.  I have since deleted all the apps I have suspecpected - such as the Office of Nice and LinkedIn.  But the problem persists.

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I also close all antennas - mobile network incl., and there is no change after 15-20 minutes.

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Battery pull was made several times, as I checked and there are no new updates of OS.

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Now, currently, only the Basic apps are loaded (Alt-Back): home, BBM, phone, Messages, Borwser.  All other applications are closed or exit.  The only antenna work is for the Bell network.

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Further study in the modules of the system software of BB, I found that the net_rim_io_impl, is her consuming ALL the CPU.  I don't know where/what this module does - so I'm not clear on this service within the BB I can disable (OFF) to get rid of the issue.  Or soft. I can remove it to clear the issue.

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Please see the following screenshots, the CPU for the system a little, drops as Options use a part, otherwise it goes back 90 years, if left alone: -.

And in the system software of BB: -.

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Please help and guide, with either a fix to the module, or via a workaround solution, in which some service can be stopped or a setting can be changed to avoid this battery drain.  This is my 3rd attempt to request for help - so far that anything is coming - not even an acknowledgment that there is a problem, or how I can get help.  I'm still in the warranty period of 12 months.

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Thank you!

I reload the OS at this point and not restore data after, it comes to prove that the device is ok.

You could make a backup and try to wipe it too if ok start selective points files until you find out what is the cause.

help reloading here

http://supportforums.BlackBerry.com/T5/device-software-for-BlackBerry/how-to-reload-your-operating-S...

Tags: BlackBerry Smartphones

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    Hello

    .

    I have improved my Torch (9800) a week ago and have been noticiing battery drain issues.  The problem is NOT persistent, but is most of the time that goes well.  I am currently on OS v6.0 bundle 3049 (v6.0.0.706, Devils 6.6.0.246).  My Wifi and Bluetooth are always TURNED off.  Only by using the Bell network, for which I have all 5 bars available.

    .

    I investigated further and found that the Blackberry system software was running with more than the processor - usually in the 1970s high, 90 same high.  And this corresponded over the hours until the battery was dead.  I have since deleted all the apps I have suspecpected - such as the Office of Nice and LinkedIn.  But the problem persists.

    .

    Battery pull was made several times, as I checked and there is no update of the OS.

    .

    Now, currently, only the Basic apps are loaded (Alt-Back): home, BBM, phone, Messages, Borwser.  All other applications are closed or exit.

    .

    Further study in the modules of the system software of BB, I found that the net_rim_io_impl, is her consuming ALL the CPU.  I don't know where/what this module does - so I'm not clear on this service within the BB I can disable (OFF) to get rid of the issue.

    .

    Please see the following screenshots, the CPU for the system a little, drops as Options use a part, otherwise it goes back 90 years, if left alone: -.

    And in the system software of BB: -.

    .

    Please help and guide, with either a fix to the module, or via a workaround solution, in which some service can be stopped or a setting can be changed to avoid this battery drain.

    .

    Thank you!

    I think it could have been resolved in a second thread.

    http://supportforums.BlackBerry.com/T5/BlackBerry-torch/pls-help-100-high-CPU-utilization-V6-0-bundl...

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