BlackBerry Smartphones Cant get to ALL internet functions. Error 500

Hey everybody. I have the Curve 8330 through Verizon. I had absolutely no problem with him, until 2 days ago.

Whenever I have use google search, or try to access ONE of my favorites, I get the message:

"HTTP error 500: internal server error".

(It will just say that a problem was encountered, etc.).

I ran a diagnostic test, and the results are:

Time of departure: 17 October 2009 17:00
End timestamp: 17 October 2009 17:02
PIN: xxxxxxxx
MSISDN: 480 766 1033
Type of device: BlackBerry 8330
Application version: 4.5.0.77
Platform Version: 3.2.0.51
Service books: WAPPushConfig, MMS, WPTCP, PDAP, BBIMConfig, here, YHO, LbsConfig, BBIMConfig, here, BBIMConfig, VIRGINIA, VIRGINIA here, OTASL, PDAP, here, SUPPLY, CMIME, CICAL, CMIME CICAL
Free file space: 21521598 bytes
Activation of radio data: Yes
Level of signal :-80 dBm
Radio access: EVDO
Network: Verizon Wireless
IP address: 97.149.166.145
Ping ICMP echo: Yes
Record blackBerry: Yes
Connected to BlackBerry: Yes
BlackBerry® PIN E-mail: Yes
Server name: GBISXNAC01S07
E-mail address: [email protected]
Connection to [email protected]: No.
Server name: GBISXNAC02S06
E-mail address: [email protected]
Connection to [email protected]: No.

(I deleted my PIN and email privacy)

Does anyone have an idea of what's going on? I still get e-mails, but I can't do anything with the web or browser.

Thank you!

Hi and welcome to the forums!

A few places to visit: Blackberry 101 tips & tricks

  1. Remove the battery with the unit on. Wait about a minute and replace the battery. Leave the BB completely restart and see if it does not help. Clears the memory and updates the BB; like restarting your pc.
    When you have abnormal behavior in your BB a battery pull is often useful to clear it up.
  2. If this doesn 'n' t help, take a look at this article: Http: error 500

Let us know how it goes.

Happy to welcome you!

Tags: BlackBerry Smartphones

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