Help: Exit HDMI DTS-DN850 intermittently stops working after startup. OK, after reboot.

Hello.  I recently started having problems with my SDR-DN850.  Almost every week or so, after turing the unit, no output is available via HDMI.  I get the error "to alert up to now' on the TV. No change on the receiver seems to make a difference (the first time this happened, I spent more than an hour of troubleshooting). After that I did the reset of the receiver (used in the power buttun until it), it works normally again.  Of course, I have to reprogram all my settings.  Then it works very well for a period of time, up to what happen.

Any thoughts before I have contact support?  It seems that it will be very difficult to correct because it generally works very well.  I fear an endless cycle of management of sending the camera, they are doing something, get back, reoccures problem after some time, send it again, etc.

Thanks to a bouquet.

Hello AutomaticEight,

Looks like the hand like a common problem where the HDMI output has been changed accidentally.  In the upper left corner of your remote is the HDMI output button.  If this button is pressed accidentally, you can as long as you mention.

Whenever you press the button, the output will be switched as follows:

HDMI A - HDMI B - A + B - HDMI HDMI OUT

If you use only the HDMI A Output on your receiver STRDN850, being in the B HDMI or HDMI OUT both will appear as a No Signal on your TV.  You can check the current status on the display of your receiver.  To 'recover' the cycle of the HDMI return to your A. HDMI output

Hope that this is sufficient,

Chris

Tags: Sony Products

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