Help: files, photos, videos, favorites of IE are gone and office "reset".

Closed the lid on my laptop and left in mode during the night and I used to do.  Noticed the next morning that the HARD drive was working even though the cover is closed.  Open the cover and a message from "your desktop computer configuration.  After a minute, my office has appeared and he has completely reset - no files, no records, no wallpaper.  Now all my files, images, video, MS Office files, Internet Explorer favorites have disappeared.  All my programs are present like MS Office, tax Turbo, ITunes, etc., and the computer seems to work perfectly.  Check the HARD disk volume and can see it as half full which is just--but can't find one of my files.  Could really use some help here.  Appreciate any guidance.  Thank you.

Hello

See if that helps you. It's a strange problem you have.

Do a Safe Mode system restore to before the problem started.

http://bertk.MVPs.org/html/restoresysv.html

How to access Safe Mode

http://www.bleepingcomputer.com/tutorials/how-to-start-Windows-in-safe-mode/#Vista

@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

And also read the information:

It is then a Temp profile is loaded.

"A temporary profile is loaded after you connect to a Windows Vista-based system.

http://support.Microsoft.com/kb/947242

And how to fix a corrupted user profile:

"Fix a corrupted user profile.

http://Windows.Microsoft.com/en-us/Windows-Vista/fix-a-corrupted-user-profile

@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

This may or may not interest you as Malware can hide files, etc. ; but it doesn't seem to be your problem:

http://www.bleepingcomputer.com/forums/t/405109/unhideexe-a-introduction-as-to-what-this-program-does/

See you soon.

Tags: Windows

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