Help format/reinstall, HARD drive not found

Dell Dimension 8400 my brother got a horse of Trojan/bot out there and I had to do a thorough cleaning due to not being able to locate the infection and the internet company kept cutting off the Internet.

I first tried the start of the disc and using disk relocation provided by Dell. He said "this part of the Setup program prepares Microsoft Windows XP on your computer. To set up Windows XP now, press ENTER. To repair a Win XP... Press R."

I chose the first option and get the message: "Setup has not found hard disk units installed on your computer." And the only option (F3) is to stop smoking.

I made a diagnosis of HD and it passes. Looking in the BIOS, it is recognised as disk 0 and also in the startup list.

I decided that maybe there was a lock on there so I used DBAN to run a DoD wipe/format and clean the drive. So now it has to be completely formatted. I also jumped into a boot disk and performed a fdisk, but he doesn't recognize and create a partition of 8 GB to 160 GB. Hmmm, something's not right.

Again, I'm trying to reinstall with reinstall drive and a full copy of XP that I have and you still get the "hard drive not found" error.

The FAQ does not seem to cover this issue, but I could easily looking in the wrong places. in any case, I want to just wipe the drive and reinstall. Any suggestions?

Message edited by Deboad on 10/25/2008 17:36

Tags: Dell Drives

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