help get change screens

I can't change things, it gives me the medial the ra server and password but I don't know if I have one for this part of it... How can I pass this or is it not possible?

http://en.community.Dell.com/support-forums/software-OS/f/3524/p/19252460/19419355.aspx#19419355

It is software from Dell, contact Dell at the link below:

http://support.Dell.com/support/topics/global.aspx/support/DellCare/contact_technical_support

See you soon.

Mick Murphy - Microsoft partner

Tags: Windows

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