Where can I contact adobe support by e-mail?
I have an adobe account pro but I can only connect to adobe and not on the help section.
I don't get an email if I click on forget password (not even in my spam)
Maybe my email has changed...?
I really need to talk about the cat, because I have problems that I mentioned here, but nobody responded to several days.
My question:
How can I retrieve my login information for the cat to help adobe? Because I can not connect if I use my regular username and password.
Or how can I contact support by email?
Help, please
I don't think it is just chat, email and telephone.
Click on still need help.
Tags: Premiere
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How can I contact Adobe support? Cancel my subscription.
Hello
I have a problem with the default country associated with my Adobe ID I have a subscription in progress, but I'm not able to add a credit card, because my Adobe ID is associated with a country where I've lived (Spain) years ago. The default country is the Spain, so I can't add a Swedish credit card.
According to Adobe, I need to create a new account and cancel my subscription with the current account. However, the chat does not work, and after much research, I can't find a way to contact Adobe support... So, how to cancel my subscription?
Here is the link to the instructions from Adobe for such cases:
http://helpx.Adobe.com/x-productkb/policy-pricing/change-country-associated-with-Adobe-ID. html
I must say this is by far the worst "customer support" I've met. Never.
Yours respectfully,
Tuomas
Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-or by phone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
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Help! (How can I contact Adobe support?)
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[As published for the clarity of the question and the future forum search... MOD]
Use a browser that allows cookies and pop-up windows, please contact adobe for hourly pst support by clicking here and, when it is available, click "still need help," http://helpx.adobe.com/x-productkb/global/service-ccm.html
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How can I contact adobe support?
I would like to cancelled my subscription Adobe cloud because I currently can't afford another payment. He kept asking me to update my payment method for renewal, but this isn't what I wanted to do. Also no button is canceled membership to the management plan. I do not see to find their phone number and teaches them & Support/Contacts us are, except for me. How do I cancelled my subscription so they will not be flushed more money of my account. I'm having a financial problem. I would like to cancel it temporary and I resumed my plan as soon as my financial is stable.
Thank you and sorry for my bad English.
PS I pay $21 for members each month and I only use Photoshop. Not feeling good about it.
Hi talahhtoo,
you run an annual membership, could this be? You will have to cancel this subscription type
need to communicate directly with the "Adobe Customer Care" team: contact customer service
Click on the blue "still need help? Contact us. "button and choose between Chat or by phone.
Kind regards
Maurice
This answer was helpful? Please consider marking it as 'Useful' or 'Right answer' to help future customers with the same problem. Thank you!
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Help where can I contact technical support for Adode
I have just baught Photoshop cc. All online programs have been correctly donwloaded exept Lightroom.
He came up with the following message is displayed.
Exit code: 7
Please see specific errors below for troubleshooting. For example, ERROR: DW006...
-------------------------------------- Summary --------------------------------------
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ERROR: third charge useful Adobe Photoshop Lightroom 5 installer. pkg failed with exit code 1
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2 Nvidia Gforce 7300 graphics card
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Can't instala. I need to contact Adobe Support Advisor. How can I do?
When I try to install Adobe Creative cloud it tells me that the installation cannot start. That I have to contact Adobe Support Advisor. But I don't know how to do. THX
start at the top and work your way down to apply applicable patches until your problem is solved.
If (win) cc: https://helpx.adobe.com/creative-cloud/kb/creative-cloud-desktop-application-failed.html
If your error is:
"Setup failed to initialize. File not found. ' or 'could not initialize installation. This could be due to missing files.
first of all, rename folder OOBE OOBE.old.
to find the OOBE:
Win 64 bit OS: Program Files x86\Common Files\Adobe\OOBE
Win 32 bit OS: Program Files \Common Files\Adobe\OOBE
Mac os: HD > library > application support of > adobe > caps
Mac os: USER > library > application support of > adobe > OOB
If it fails or isn't the exact error you see, uninstall, clean (http://www.adobe.com/support/contact/cscleanertool.html) and reinstall.
If you use an installation dvd:
Copy the contents of the drive in a desktop folder and install from this directory.
If you are using a mac:
1. try to create a new user account in Mac with administrator privileges.
2. connect to the new user, navigate to Mac HD > Application > utilities > Adobe Installer folder, locate products such as Adobe Reader, Adobe Flash, Adobe Air and uninstall the
3. navigate to the user library > Application Support > Adobe and Adobe put in the trash.
4. navigate to Mac HD > library > Application Support > Adobe and Adobe put in the trash.
5 restart the installation.
If everything is applicable above fails, check your Setup logs:
http://helpx.Adobe.com/Photoshop-elements/KB/troubleshoot-install-using-logs-elements.html
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In recent months, every day when I open photoshop, it says the license is not good and I need to contact adobe support...
The WHO and wher can I contact someone who can solve my problems?
(I'm french)
Go to this direct link, then click on 'Chat '. https://helpx.Adobe.com/contact.html?step=PHSP-PHXS_adobe-ID-signing-in_stillNeedHelp
Benjamin
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where can I buy adobe in Argentina
where can I buy adobe in Argentina
Hello
Please see the link below to purchase:
Pricing plans and creative Cloud membership | Adobe Creative Cloud
You can also get in touch with sales of adobe for help:
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Hello, how can you contact Adobe to request Adobe Acrobat 9 Extended license? I have the Bill, but I can't find the installer, nor serial number
[personal information... [Mod - https://forums.adobe.com/docs/DOC-3731]
[This is an open forum, not the Adobe support, please do not post personal information]
Hi Virgina97724206,
If you are unable to retrieve your serial number and the installer through the links provided by John, you can contact customer service via chat. Cat representatives are unable to technical troubleshooting for older software like Acrobat 9, but they can get your serial number or answer questions about licensing.
Best,
Del
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Where can I download Adobe 8 Standard
Where can I download Adobe 8 Standard?
Hi donnar89688245,
If you have purchased Acrobat 8 standard of Adobe, you will be able to see the download link in our Adobe account.
Unless your new PC running Windows XP or Vista Acrobat 8's will be fully functional as Windows XP. Acrobat 8 is no longer supported by Adobe product life Cycles & direct download link no longer exists.
Because your version is so old, there is no reduction of upgrade available. You may need to purchase Acrobat DC Plans and prices | Adobe Acrobat DC
Kind regards
Nicos -
Where can I download Adobe standard 8?
Where can I download Adobe 8 Standard?
Hi donnar89688245,
If you have purchased Acrobat 8 standard of Adobe, you will be able to see the download link in our Adobe account.
Unless your new PC running Windows XP or Vista Acrobat 8's will be fully functional as Windows XP. Acrobat 8 is no longer supported by Adobe product life Cycles & direct download link no longer exists.
Because your version is so old, there is no reduction of upgrade available. You may need to purchase Acrobat DC Plans and prices | Adobe Acrobat DC
Kind regards
Nicos -
HI again, sorry to bother you
It's imposible contact adobe support? because I try to correct the situation, trying to find how to contact with someone in adobe cia. and I think that is imposible.
Is ridiculus, I buy almost a week ago the plan subscription for all products and is imposible to work... because is always the same message, probe my period is late, you can buy... ??? and when I go to buy, at the end of the message is always the same. you have the subscription, not no need to buy... one circulates is imposible to broke?
Thanks in advance, because I can't work and you know :-(I need and I don't know what more I can do.
JOse
Hello
Please see the below help documents:
Applications creative Cloud back in test mode after an update until 2015 for CC
Kind regards
Sheena
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I need to reactivate Photoshop CS4 because I have a new hard drive in a reminder for my 2.5 yr old iMac last operating system running. When you open the program, I was told to contact Adobe support and give them an error code: 150:30. Please help with permission. ?
You can repair it yourself. I have a screenshot guide. You use app the Mac Terminal and a python (.py) script that comes with the recovery of the license for the Mac package.
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