Help HP &; Learn Center... links lead to "page not found" at HP. Never worked months owned printer.
Link on the 'HP help and Learn Center' software is almost never going nowhere on the HP site. This software was installed that I installed the driver on my new HP LaserJet M251mw. I guess that most of the people have because the printer model is not old. Also that the software installed, he writes a check that he check my version of the software is the latest version.
Except for the links of the menu bar at the top they all end in an error page 'page not found '...
http://h20000.www2.HP.com/service/site/404/Bsc404_en.html
who said: "we are very sorry! ... The requested page is not found. ... " We apologize for the inconvenience!"
I looked at the browser history to see what the links are like before he spread. Here is the part of the link to 'Print information Pages...
I removed the part with "[...]" in which case it is printer personal identification information. But as you can see it trying to access a specific PDF bookmark but is redirected to this URL to error. It has been like that for the months that I have owned my printer. I'm shocked that even if HP was a web maintenance that it still does not.
I tried already support cat (I'm under warranty) but the person could not explain why the software did not work. The tech just kept asking me my OS and if I wanted to install the driver or other software. I told the tech... Not as I said I have already installed the driver. And that this software HP help and Learn Center was simply not working. We went round and round on this point. Very frustrating.
This seems like a simple case of HP Web sites are broken and must be corrected.
So, anyone can check the help links help & Learn Center are broken?
Or does anyone have suggestions?
Thank you.
Hello uncore
I'm sorry that you are having problems with help and Learning Center. Links should now work. Let me know if this isn't the case.
Tags: HP Printers
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