I got my redemption code and serial number, but when I try to download, it tells me "page not found". I tried several browsers, nothing helps. any suggestions?
I got my redemption code and serial number, but when I try to download, it tells me "page not found". I tried several browsers, nothing helps. any suggestions?
Hello
Please refer to the help documents below to download the application Adobe CC:
Download, install, update or uninstall applications
Kind regards
Sheena
Tags: Adobe
Similar Questions
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Hello! I am a fashion design student and my school offer us a wide range of Adobe programs. I asked the Redemption Code and I, but when I try to enter on behalf of the school know that this code has already been used however the Photoshop and Illustrator that I already have on my Mac do not work. Before you begin the school pack, I used a free version and so now I see that my free version is over but I can't use the pack of the school that gave me. How can I start using it?
Hello
Please see redemption code help
You will need to contact support by calling/chat for this request.
* Be sure to stay connected with your Adobe ID before accessing the link above *.
Kind regards
Sheena
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Hi there - adobe confirmed my serial number by CS5.5 standard design I bought some time ago. our old computer crashed so I want to download to my new computer windows 10 but adobe won't validate my serial number on all downloads. I spent hours on "24 hour chat support" which is pretty useless. can you help or suggest something else. No phone to support. It is quite frustrating.
Hello
I'm sorry for the inconvenience caused.
The reason for the question could be the compatibility issue, you can check the system requirements here html http://www.adobe.com/store/en_us/popup/software/creativesuite/designpremium5_5/systemreqs.
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Now I have a new mac and me, I bought a previous CS5 - can´t find my product - even when I m connected... How? Why? I have my serial number, but when I try it fails...
You do not have a serial number to download, so I think you're talking about installation AFTER downloading the file (s)
CS6 and previous programs have not been tested and will not be updated to run on Mac El Capitan
-which means you are trying to use CS6 and earlier at YOUR risk of having problems
Maybe it's a fake because of Mac El Capitan and OLD programs error
This information is a MUST to install old programs on Mac El Capitan
-You can't get the same error message, but here are some links that CAN help with old programs
Install CS5 on Mac 10.11 https://forums.adobe.com/thread/2003455 can help (also for others than CS5)
-also a TEMPORARY security change https://forums.adobe.com/thread/2039319
-the guardian https://support.apple.com/en-au/HT202491
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Original title: hardware device
I'm trying to get my iPod and ipad to communicate via bluetooth. I finally got the computer to recognize the ipad, but when I try to do something, told me in troubleshooting that the device didn't bluetooth "t have a driver. I tried to download without success. I'm not what you call computer savy. could use a little help.
Hi Annemschipper,
You can check the following items and check if Windows is able to recognize Bluetooth devices.
The problems with Bluetooth devices
Change settings for a Bluetooth compatible device
You can also visit the Apple support article and see if it helps.
Device not recognized in iTunes for Windows
Bluetooth and Wi - Fi settings grayed out or dim
Hope this information is useful.
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Redemption code and serial number
I bought Photoshop in a brick and mortar store. Before installing the cd I 'bought' the redemption code where it noted that I don't have a serial number. I installed the cd where it asks for a serial number, subscription or trial. It doesn't seem to be a nubmber phone where someone can help you. I just want to get the software on my computer. I am very frustrated at this point. How can I get the software on my computer.
To locate the serial number:
----------------------------http://helpx.Adobe.com/x-productkb/global/find-serial-number.html
Here is a link to a page with options to help make Adobe support by chat or phone contact:
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I got a serial number, but when I try to license it says that the number is not valid
now what should I do?
Hello
Please see: -.
Error "serial number is not valid for this product". Creative Suite
http://helpx.Adobe.com/Creative-Suite/KB/error-serial-number-valid-product.htmlError failed to validate the serial number | CS6
http://helpx.Adobe.com/Creative-Suite/KB/unable-validate-serial-number-CCM.htmlHope this helps!
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I got photoshop elements 14 for Christmas and I am trying to install it. I entered the redemption code and got the serial number, but when I go to download the software, it says it sucks - suggestions?
You can also download the demo version of the software through the page linked below and then use your current serial number to activate it.
Don't forget to follow the steps described in the Note: very important Instructions in the section on the pages of this site download and have cookies turned on in your browser, otherwise the download will not work correctly.
Photoshop/Premiere Elements 14: http://prodesigntools.com/photoshop-elements-14-direct-download-links-premiere.html
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I bought DC Acrobat Pro from Best Buy. I received a redemption code and find my serial number. When I try to install Acrobat I tells me that I am using an incorrect serial number. What should I do now? Help!
Hi mlhightree,
Please visit this link:redemption code help .
Let us know if you face any problem.
Thank you!
Shivam
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I had to restore my computer to factory settings, which means I lost PS Elements 10 I bought a few years ago. I have a serial number, but when I tried to install it I got the message "the game archive file of 10 items is missing.» "You must all parties." Any ideas.
who says good enough.
you need BOTH the exe and 7z files. put them both in the same directory and double-click on the exe file.
Available downloadable Setup files:
- Suites and programs: CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
- Acrobat: DC, XI, X | 9,8 | 9 standard
- Captivate: 8 | 7 | 6 | 5.5, 5 | 1
- Cold Fusion: 11: 10 | 9.0.2 version 9.0.0, 9.0.1, 8.0.1, 8.0.0, 7.0, 6.1, 6.0, 5.0, 4.0
- Contribute: CS5 | CS4, CS3 | 3,2
- FrameMaker: 12, 11, 10, 9, 8, 7.2
- Lightroom: 6| 5.7.1| 5 | 4 | 3
- Photoshop Elements: 13 | 12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
- First Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Download and installation help links Adobe
Help download and installation to Prodesigntools links can be found on the most linked pages. They are essential; especially steps 1, 2 and 3. If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".
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I bought CS3 for mac G4 and when I transferred to my new mac g5, download programs, but I can't use an any of them because that a window opens and says enter serial No. No problem, I have a valid serial number, but when I enter it, a screen comes ups saying that the # is not valid. Can someone help me. [deleted]
[personal information... [Mod - https://forums.adobe.com/docs/DOC-3731]
[This is an open forum, not the Adobe support, please do not post personal information]
[Duplicate message deleted... post the same question more than once is confusing... MOD]
[This is an open forum, not a direct line to Adobe support... you have to wait a response]
Error "serial number is not valid for this product". Creative Suite
In addition, if you have El Capitan, click on the following link
See answer #5 in https://forums.adobe.com/thread/1965850 for several solution links
-the first link that the answer is a possible solution to install problems
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Hi bought first 14 elements I used the activation code to get the serial number, but when I type the SN it says we cannot validate serial number
any help
http://helpx.Adobe.com/Creative-Suite/KB/error-serial-number-valid-product.html
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I bought items at Best Buy December 14, 24. I'm trying to use it on a MacBook Pro OSx 10.10.5 (Yosemite). While I try to put in place, I could get the serial number, but when I type in Adobe says that it cannot validate it. That is what it is?
you have a number of redemption? If so, https://redeem.licenses.adobe.com/getserial
If your redemption number is reported as invalid, please contact adobe for hourly pst support by clicking here and, when it is available, click "still need help," https://helpx.adobe.com/contact.html
If you have a serial number, install your software using this serial number.
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Hi, my computer was stolen along with my photoshop cs5 extended. I have my serial number, but I'm unable to download the program on my new computer. How can I install my program? Thank you
Please follow the steps below.
- Disable the software from the old computer. For more information consult Learn how to enable or disable Adobe apps.
- Install the software in the new computer.
- If it is creative cloud consult, download and install Adobe Creative Cloud applications
- If it's any other product please see other downloads
Hope this will help you.
Kind regards
Hervé Khare
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I bought the 14 for Mac adobe elements. Is there a download error. I received an email with the serial number, but when I went on the site to download the illustrated product was 14 for Windows. What is the download link for adobe elements 14 for Mac?
Download & install instructions https://forums.adobe.com/thread/2003339 can help
-includes a link to access a page to download the Adobe programs if you do not have a disk or drive
-Cloud desktop http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
-Cloud Getting Started https://helpx.adobe.com/creative-cloud.html
-you will need to enter your original serial number during the installation for non-Cloud programs
- or kglad links in response to #1 here can help https://forums.adobe.com/thread/2081216
Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq
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